Hussein Hassan
Data Analyst
Cairo,Egypt
Summary
Dedicated and motivated data analyst with a background in communication engineering. Having a wide successful experience at a different multinational companies in tech industry and food-delivery services.
Open to opportunities to uncover actionable insights for businesses, become a go to person who need data analysis for data-driven decision making, and help the growth of businesses.
Overview
2
2
Languages
5
5
years of post-secondary education
6
6
years of professional experience
Work History
Data Analyst
Upwork
06.2021 - Current
- Developed tables, views and materialized views using SQL.
- Participated in requirements meetings and data mapping sessions to understand business needs.
- Identified and documented detailed business rules and use cases based on requirements analysis.
Salesforce Specialist
Delivery Hero – Talabat
Cairo, Egypt
10.2019 - 09.2021
• Using Salesforce application to handle courier’s issues and manage delivery process.
• Handling courier’s issues that might reflect on delivery process.
• Support local and regional teams to proactively improve delivery experience of our customers.
Software Test Engineer
Upwork
01.2020 - 05.2021
- Reviewed requirements, specifications and technical design documents to provide timely and meaningful feedback.
- Built automated test scripts to handle repetitive software testing work.
- Finding bugs and writing organized and detailed bug report.
Technical Support Specialist
Vodafone Egypt
Cairo, Egypt
02.2016 - 02.2018
- Developing and implementing complex Internet applications on multiple platforms.
- Collaborating with customers to ensure best delivery of service.
- Providing technical support to clients regarding ADSL and Mobile internet issues.
Education
Bachelor's Degree of Electrical Engineering - Communications And Electronics
Modern Academy For Engineering & Technology
Cairo, Egypt 09.2006 - 09.2011
Skills
Proficient use of SQL
Excellent Excel skills (Formulas, Vlookup, Pivot table)
Hands on and applying Visualization using Tableau
Basic knowledge of Python
Familiar with Agile Methodology
Strong analytical and problem solving skills
Great attention to details
Extensive knowledge of SDLC
Ability to explain technical concepts
Courses
Intermediate SQL Server - DataCamp
Data Analysis Essentials Using Excel - Udemy
Data Visualization with Tableau - UCDAVIS - Coursera
Automate the Boring Stuff with Python Programming - Udemy
Master Software Testing: Jira - Agile on Live App - Udemy
Timeline
Data Analyst
Upwork
06.2021 - Current
Software Test Engineer
Upwork
01.2020 - 05.2021
Salesforce Specialist
Delivery Hero – Talabat
10.2019 - 09.2021
Technical Support Specialist
Vodafone Egypt
02.2016 - 02.2018
Bachelor's Degree of Electrical Engineering - Communications And Electronics
Modern Academy For Engineering & Technology
09.2006 - 09.2011