Hussein Hemaya
Head&Founder
Alexandria
Summary
Experienced professional with a successful track record in banking, business development, and administration. Excel at interfacing with stakeholders at all levels to achieve organizational goals. Possess strong interpersonal, analytical, and organizational skills. Thrive in competitive environments where effective leadership is pivotal. Skilled manager with the ability to direct, train, and motivate staff for optimal performance. Also, a freelance trainer at the Egyptian Banking Institute since 2013, sharing expertise in the banking sector.
Overview
2027
2027
years of professional experience
Work History
Head & Founder
Banker’s Academy
2022.04 - Current
- Powered by International Experts for Research Enrichment & Knowledge Exchange (IEREK)
Freelance Trainer
AC Development
2022 - Current
Freelance Trainer
The Training Hub
2020 - Current
Freelance Trainer
West Gate Consultants
2016 - Current
Freelance Trainer
Egyptian Banking Institute
2013 - Current
- Developed customized training materials for various industries, ensuring relevance to the target audience.
- Improved learning outcomes with application of adult learning principles in all training programs.
- Facilitated workshops on advanced communication skills, significantly improving team collaboration.
- Trained and mentored new personnel hired to fulfill various roles.
- Developed and implemented successful onboarding program.
Branch manager
Commercial International Bank (CIB)
2020.07 - 2023.03
- Coordinate with department heads in matter of mutual business related interests
- Evaluate staff performance and recommend professional status changes or manpower requirements.
- Devise and implement innovative marketing principles and promotional sales events for commercial projects to support financial growth.
- Ensure staff awareness and adherence to SOPs, bank policies, code of conduct, appearance, safety instructions, and internal procedures.
- Control costs, overheads, and factors affecting branch profitability while improving process efficiency.
- Ensure implementation of anti-money laundering and know your customer concepts.
- Maintain strong relationships with branch customers.
- Lead the branch sales team to achieve assigned targets.
Branch manager
Commercial International Bank (CIB)
2016.01 - 2020.07
Deputy branch manager
Commercial International Bank (CIB)
2014.01 - 2016.01
Teller
Commercial International Bank
2005.06 - 2009.02
Sales & service officer
Commercial International Bank (CIB)
2001.06 - 2005.06
Education
MBA -
PRESTON UNIVERSITY
AJMAN, UAE2007-10
BACHELOR OF COMMERCE - undefined
MANSOURA UNIVERSITY
MANSOURA, EGYPT2000-05
Skills
Curriculum design and development
Workshop facilitation
Classroom and online training delivery
Adult learning principles
Assessment and evaluation methods
Skills
Public speaking and presentation mastery
Active listening
Coaching and mentoring
Team building and group facilitation
Conflict resolution and negotiation
Motivating and inspiring learners
Training needs analysis (TNA)
Performance measurement and reporting
Problem-solving and critical thinking
Time management and scheduling
Adaptability to diverse audiences
Continuous professional development
Stress management and resilience
Cross-cultural competence
Timeline
Head & Founder
Banker’s Academy
2022.04 - Current
Branch manager
Commercial International Bank (CIB)
2020.07 - 2023.03
Branch manager
Commercial International Bank (CIB)
2016.01 - 2020.07
Deputy branch manager
Commercial International Bank (CIB)
2014.01 - 2016.01
Teller
Commercial International Bank
2005.06 - 2009.02
Sales & service officer
Commercial International Bank (CIB)
2001.06 - 2005.06
BACHELOR OF COMMERCE - undefined
MANSOURA UNIVERSITY
Freelance Trainer
AC Development
2022 - Current
Freelance Trainer
The Training Hub
2020 - Current
Freelance Trainer
West Gate Consultants
2016 - Current
Freelance Trainer
Egyptian Banking Institute
2013 - Current
MBA -
PRESTON UNIVERSITY
Courses Delivered
- Cashier Skills Development
- Debt Collection & Recovery
- Letters of Guarantee & Standby LC
- Documentary Credits
- Banking Systems Framework
- Customer Rights
- Leadership: Theory & Practice
- Strategic Leadership
- Diamond Customer Service
- She Can
- Business Thinking
- 900 Minutes with Her
- Outstanding Leader
- Internal Audit
- Cards & E-Banking Services Management
- Banking Operations Framework
- Professional Salesperson
- Negotiation Skills
- Sales Activity Planning
- Sales Management for Team Leaders
- The Master Leadership Program
Address
- 12 Mostafa Maher St., Gleem, Alexandria, Egypt
- Italian square compound 6th of October gardens 14/10, Cairo, Egypt
Personal Information
- Date of Birth: 01-10-1979
- Gender: Male
- Nationality: Egyptian
- Marital Status: Married