Hussein Taha

Organization of trips and evenings with payment supervision
via credit card and debit card and management of all
sensitive information with professionalism and discretion.
Proposal of the best offers of the moment and travel options
well studied by leveraging exceptional capabilities
tariff negotiation.
Search for the best accommodation solutions for groups, couples,
executives and customers with special needs.
Guarantee of exemplary service for both new and existing customers
the usual ones, which helped to establish relationships
lasting professional lives and to secure new assignments.
Organization of refined holidays and travel itineraries e
unforgettable for high-level clients, celebrities, politicians and executives
of the company.
Management of a team of [20] members with particular attention to
motivation and continuous training activities in order to guarantee
a high quality of service and a healthy working environment e
productive.
Clear and effective communication with colleagues, superiors and customers
both in person and remotely, taking care to establish a
constructive dialogue and open to discussion.
Achievement of the objectives assigned in full compliance with
established timescales, obtaining satisfactory results on both activities
developed on an individual level and by actively participating in
team projects with constant commitment, ability and dedication.
Check for special room requests.
Customer reception at the airport.

Monitoring trend forecasts, adjusting budgets
and operational plans in order to keep the organization lean and
support earnings growth.
Creation of original, stimulating and suitable travel packages
a diverse clientele.
Organization of personalized tourist packages based on
needs expressed by customers.
Drafting of estimates, management of payments and issuing of
invoices.
Advice to customers regarding documentation, visas and
health permits.
Verification of the correct compilation of forms and documents in the
booking phases.
Management of relationships with Italian tour operators and travel partners
and foreign.
Organization of refined holidays and travel itineraries e
unforgettable for high-level clients, celebrities, politicians and executives
of the company.

Implementation of automated office systems, optimizing
as well as communications with customers and record management.
Supervision of payments by credit card and debit card
and management of all sensitive information with professionalism and
discretion.

• Enhanced customer satisfaction by tailoring travel packages to individual preferences and needs.
• Streamlined booking processes for increased efficiency and reduced client wait times.
• Negotiated with vendors to secure competitive rates, resulting in cost-effective travel options for clients.
• Built strong relationships with clients through exceptional communication and personalized service.

• Increased sales revenue by developing and implementing effective sales strategies.
• Built long-lasting client relationships through excellent customer service and consistent followups.
• Led a successful sales team by providing motivational coaching and performance-based incentives.
• Streamlined sales processes for improved efficiency, resulting in higher conversion rates.

• Improved customer satisfaction by addressing and resolving complaints promptly and professionally.
• Increased sales through upselling and cross-selling products to meet customer needs.
• Provided exceptional service by maintaining a thorough knowledge of products, services, and store policies.
• Streamlined the checkout process for faster transactions, enhancing overall customer experience.

• Enhanced visitor experience by providing engaging and informative tours of various attractions.
• Increased customer satisfaction through attentive listening and personalized tour adjustments based on group interests.
• Improved group safety by vigilantly monitoring tour participants and implementing strict adherence to safety guidelines.
• Facilitated memorable experiences for diverse groups by tailoring presentations to cater to different age groups, cultural backgrounds, and language abilities.