Ibrahim Ahmed Mitwaly
Sindyoun,C
Summary
Dynamic professional with extensive experience at Tasaheel Microfinance Company, excelling in microfinance processing and customer relationship management. Proven ability to enhance application verification procedures and train new employees effectively. Adept at legal research and document drafting, driving successful case strategies while maintaining a strong focus on client satisfaction.
Overview
8
8
years of professional experience
Work History
Financial Guarantees and Legal Affairs Officer
Tasaheel Microfinance Company
Mohandsen
10.2022 - Current
- I was promoted to the company's head office.
- Processed microfinance applications and verified customer documentation accuracy.
- Maintained detailed records of client interactions and application statuses in the system.
- Collaborated with team members to streamline application review procedures.
- Conducted customer interviews to gather required financial information for assessments.
- Provided training support to new staff on company policies and procedures.
Teller
Tasaheel Microfinance Company
Qalyoub
11.2018 - 10.2022
- Processed customer transactions accurately and efficiently at Tasaheel Microfinance Company.
- Educated customers on available microfinance products and services offered by Tasaheel.
- Conducted routine audits of cash handling procedures to enhance operational efficiency.
- Maintained cash drawer integrity through regular reconciliation and balancing.
Order Picker
carrefour
6th of October
12.2017 - 10.2018
- Selected and picked orders accurately from warehouse shelves.
- Maintained cleanliness and organization in the warehouse area.
- Processed money transfers using secure online platforms and systems.
- Collected outstanding payments from customers using effective communication techniques.
- Maintained accurate records of all transactions and customer interactions.
Lawyer
El Amir Office
Heliopolis
06.2017 - 12.2017
- Drafted legal documents for various cases and client needs.
- Researched case law and legal precedents to support arguments.
- Collaborated with colleagues to develop case strategies and approaches.
Education
Bachelor of Law - Law
Ain Shams University
Abasia05-2017
Skills
- Document drafting
- Legal research
- Microfinance processing
- Application verification
- Case strategy development
- Customer relationship management
- Effective communication
- Financial assessment
- Training new employees
- Problem solving
- Legal knowledge
- Report writing
- Strategic planning
Languages
Arabic
First Language
English
Intermediate (B1)
B1
Timeline
Financial Guarantees and Legal Affairs Officer
Tasaheel Microfinance Company
10.2022 - Current
Teller
Tasaheel Microfinance Company
11.2018 - 10.2022
Order Picker
carrefour
12.2017 - 10.2018
Lawyer
El Amir Office
06.2017 - 12.2017
Bachelor of Law - Law
Ain Shams University
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