Summary
Overview
Work History
Education
Skills
Languages
Timeline
Ibrahim Gamal

Ibrahim Gamal

Aswan/edfu

Summary

Dynamic and results-driven waiter with extensive experience at Rixos Seagate, excelling in high-volume dining environments. Demonstrated expertise in food inspection and menu item recommendations, significantly boosting sales through effective upselling. Known for exceptional customer service and maintaining composure under pressure, ensuring a memorable dining experience for guests.

Overview

2026
2026
years of professional experience

Work History

Waiter

Rixos Seagate
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Communicated with kitchen staff to enable accurate food preparation.
  • Processed orders and sent to kitchen employees for preparation.

Waiter

Rixos Hotel
09.2021 - 04.2025
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Increased sales significantly by upselling higher-end products to customers.
  • Inspected dishes and utensils for cleanliness.
  • Checked guests' identification before serving alcoholic beverages.

Education

كلية العلوم والاداب - قسم اللغة الفرنسية

Aswan University , Aswan
07.2018

Skills

  • Food inspection
  • High volume dining
  • Food spoilage prevention
  • Menu item recommendation
  • Hospitality and accommodation
  • POS operation
  • Customer service
  • Fine dining
  • Beverage service
  • Menu presentation

Languages

English
Elementary (A2)

Timeline

Waiter - Rixos Hotel
09.2021 - 04.2025
Waiter - Rixos Seagate
Aswan University - كلية العلوم والاداب , قسم اللغة الفرنسية

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Ibrahim Gamal