Summary
Overview
Work History
Education
Skills
Military Service
Personal Information
References
Training
Languages
Timeline
Generic
Ibrahim Hamdy

Ibrahim Hamdy

Dubai

Summary

A customs clearance employee with experience in tle field of customs clearance and logistics services.l

had the honor of working within the Port of Alexandria, Dekheila Port,Sokhna Port,Port Said Port,and

Damietta Port.I am seeking to join an organization that values practical experience and in-depth

knowledge of customs laws and regulations.I have strong negotiation and problem-solving skills,and I

am committed to providing exceptional customer service and ensuring full compliance with all customs

regulations.My goal is to utilize my experience to achieve efficiency and effectiveness in customs

clearance operations, which contributes to the company's success and customer satisfaction

Overview

14
14
years of professional experience

Work History

Customs Broker assistant manager

International Transport and Logistics Services Company
01.2022 - Current
  • Participate in the implementation of expected plans and programs according to set goals to ensure internal work development and increased productivity
  • Follow up and prepare all paperwork requirements of the Customs Authority regarding exemptions and the like
  • Preparing the customs clearance department's work plan, preparing work schedules, and accelerating the workflow to improve the department's efficiency
  • Coordination and daily follow-up with all relevant departments within the company regarding shipping operations
  • Proposing plans and programs that help improve performance
  • Verifying the collection, arrangement, documentation and archiving of all forms and copies of invoices and invoices.

Customs clearance supervisor

International Transport and Logistics Services Company
01.2019 - 01.2020
  • Participate in the work team and report to the Customs Director
  • Communicating with customers and entering all data into customs programs
  • Participate in calculating and processing fees and taxes to be paid
  • Signing documents under power of attorney on behalf of clients and arranging with clients to pay taxes and fees
  • Prepare and determine the correct license depending on the type of goods being imported.

sales representative

Origin Marketing Company
01.2013 - 01.2014
  • Building relationships and constant communication with current and potential customers
  • Preparing and preparing any papers or documents that the client may need to make agreements and conclude contracts
  • A detailed explanation of all the products and services of the company you work for, and encouraging customers to purchase them
  • Paying attention to customer problems, helping to solve them, and conveying complaints and suggestions to company management
  • Preparing clear work plans (daily/weekly/monthly) and making periodic improvements to them.

sales representative

Delta Insurance Company
01.2012 - 01.2013
  • Completing sales operations and achieving the required sales percentage
  • Conducting research and studies to reach the target audience
  • Maintaining the customer database and records of potential customers
  • Cooperating and participating with the work team to build a strong network of relationships and complete sales operations
  • Provide online demos and explain special features and features

Human resources writer

Azur Hotel
01.2011 - 01.2013
  • Answering phone calls and linking them to the appropriate extensions
  • Receiving messages from the Human Resources Office
  • Receive and distribute incoming mail, parcels and faxes to the department
  • Keep the work area neat and organized.

Education

Bachelor of Social Service -

Higher Institute of Social Service
01.2011

Skills

  • Good understanding of the law, legal codes, court procedures, government regulations and political processes
  • Possess good written and verbal communication skills
  • Ability to compile documents and interpret the law on behalf of clients
  • Proficiency in dealing with different personalities
  • Possess critical thinking skills in addition to the ability to listen and explain concisely
  • Ability to self-motivate, organize work effectively, and maintain records
  • Proficiency in dealing with Microsoft Office programs and customs programs
  • Ability to solve problems
  • Work under pressure
  • Working within a team
  • Tact and good behavior
  • Seriousness, discipline and organization
  • Managing and organizing work time
  • Mastering crisis management
  • Desire to acquire new skills
  • Computer proficiency
  • Use of social networking sites
  • Use of Microsoft Office programs

Military Service

Final dismissal

Personal Information

  • Date of Birth: 01/10/1989
  • Nationality: Egyptian
  • Marital Status: Married

References

  • Organ company, Mr Ahmed Kamal, 01282324001
  • Global transport and logistics services, Mr Ihab Farag, 01281616406 - 01014148482

Training

  • A training course in customs clearance, Egyptian Customs Authority
  • A training course in small enterprise management approved by the British Council
  • A training course in small business management approved by the British Council
  • A training course in preparing social education
  • Training course in small project management
  • A training course in preparing social education., Social Education

Languages

Arabic
Bilingual or Proficient (C2)
English
Intermediate (B1)

Timeline

Customs Broker assistant manager

International Transport and Logistics Services Company
01.2022 - Current

Customs clearance supervisor

International Transport and Logistics Services Company
01.2019 - 01.2020

sales representative

Origin Marketing Company
01.2013 - 01.2014

sales representative

Delta Insurance Company
01.2012 - 01.2013

Human resources writer

Azur Hotel
01.2011 - 01.2013

Bachelor of Social Service -

Higher Institute of Social Service

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Ibrahim Hamdy