Iman Ahmed Maher
Personal Assistant To Managing Director & CEO
Cairo,C
Summary
Developed strong organizational and communication skills in fast-paced office environment. Enhanced efficiency by managing schedules and coordinating tasks seamlessly. Looking to transition into new field by leveraging adaptability and problem-solving skills.
I also provided comprehensive support by assisting with recruitment processes, maintaining employee records, and supporting the implementation of HR policies and procedure.
Overview
16
16
years of professional experience
2
2
Languages
Work History
Personal Assistant to Managing Director & CEO
Faydety Insurance Brokerage
05.2024 - Current
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Assisted in the preparation of presentations and reports, contributing to well-informed decision making.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
- Contributed to a positive work environment through professional demeanor and strong interpersonal skills.
- Managed travel arrangements including flights, accommodations, and itineraries for smooth business trips.
- Improved time management of the executive through effective prioritization and organization of tasks.
- Accomplished project deadlines by assisting with task completion whenever required.
- I successfully managed complex calendars, travel arrangements, and meeting schedules.
- I provided comprehensive support by assisting with recruitment processes, maintaining employee records, and supporting the implementation of HR policies and procedures.
Executive Administrative Assistant&Account Manager
Allianz Insurance
01.2020 - 12.2023
- I managed insurance portfolio renewals, billing, and customer service and claims. I collaborated with other departments to coordinate services provided by brokers and researched policy changes requested by clients to ensure accurate account updates.
- Enhanced communication between departments through proactive coordination of meetings and events.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Reviewed incoming communications for urgency or importance; prioritized correspondence accordingly for executive review or action.
- Drafted professional correspondence on behalf of executives, fostering strong relationships with clients and partners alike.
- Handled confidential and sensitive information with discretion and tact.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Negotiated contract terms with clients, securing favorable agreements for both parties.
- Established clear communication channels between clients and internal teams, ensuring seamless project execution.
Admin And Accountant Assistant
Hadbrok Insurance Brokerage
08.2018 - 12.2019
- Documented business expenses and sales.
- Answered phone calls regarding financial matters such as payments due.
- Organized office systems to maximize efficiency and completeness of records.
- Maintained confidentiality of sensitive financial data, adhering to company policies and industry best practices.
- Processed payroll accurately and on-time, ensuring employee satisfaction and adherence to labor laws.
- Streamlined accounts payable processes for timely vendor payments and reduced errors.
- Reduced outstanding accounts receivable balances by diligently following up on overdue invoices.
- Effectively communicated with clients about payment needs and kept updated, detailed
- I provided crucial administrative support to the executive team, managing calendars, scheduling meetings, and maintaining accurate filing systems.
- I greeted visitors in a professional manner, ensuring a positive first impression for the company and accurate ledgers.
Law Firm Office Manager
El Said Darwish & Partners Law Firm
01.2012 - 06.2018
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Organized schedules, delegated tasks, and supervised staff members to optimize productivity.
- Coordinated meetings, conferences, and travel arrangements to facilitate seamless workflow.
- Resolved customer inquiries promptly, maintained positive client relationships, and tracked invoices accurately
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Executive Secretary
Samir Noshy Law Office
12.2008 - 05.2011
- Organized and updated schedules for executives.
- Coordinated travel arrangements and bookings for executive staff.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Handled confidential information in professional manner.
- I ensured seamless office operations by reviewing legal contracts, providing logistical support for programs and events, and coordinating travel arrangements. Additionally,
- I maintained databases and filing systems to boost team efficiency.
• Facilitated positive communication through email correspondence.
• Managed executives' upcoming commitments and responsibilities.
• Welcomed visitors and directed them to appropriate meeting rooms.
Education
Faculty of Law
Cairo, Egypt 04.2001 -
Skills
Calendar management
Timeline
Personal Assistant to Managing Director & CEO
Faydety Insurance Brokerage
05.2024 - Current
Executive Administrative Assistant&Account Manager
Allianz Insurance
01.2020 - 12.2023
Admin And Accountant Assistant
Hadbrok Insurance Brokerage
08.2018 - 12.2019
Law Firm Office Manager
El Said Darwish & Partners Law Firm
01.2012 - 06.2018
Executive Secretary
Samir Noshy Law Office
12.2008 - 05.2011
Faculty of Law
04.2001 -
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