Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Iman Elian

Stourbridge

Summary

Compassionate and proactive humanitarian professional with over 16 years of experience in humanitarian and development project management, project coordination, and community outreach. Expertise in managing emergency initiatives and leading diverse teams through complex challenges. Committed to advancing effective relief efforts and fostering resilience among vulnerable populations, ensuring impactful and sustainable initiatives. Strong advocate for collaboration and innovation in addressing the needs of communities in crisis.

Overview

15
15
years of professional experience
3
3
Languages

Work History

Project Coordinator – Refugee Resettlement Program

International Organization for Migration
10.2023 - 05.2025
  • Oversee all Resettlement Support Center (RSC) processing activities in Quito, ensuring alignment with technical guidance from the RSC hub in El Salvador
  • Provide managerial oversight for a team of 100 staff, driving operational efficiency and continuous staff development
  • Coordinate closely with the Ecuador mission on the Safe Mobility Offices (SMO) Project, ensuring seamless collaboration and effective project implementation
  • Serve as the primary liaison with PRM, CIS, and senior officials regarding SMO initiatives, facilitating high-level discussions and strategic partnerships
  • Represent the RSC in key meetings and events throughout Ecuador, advocating for program objectives and strengthening institutional engagement
  • Offer strategic guidance to the RSC Program Manager and deputies, promoting informed decision-making and robust leadership
  • Collaborate with project management teams and remote RSC LATAM sites to streamline operations, share best practices, and enhance regional coordination
  • Monitor budget allocations, spending trends, and burn rates in coordination with supervisors, advising on necessary revisions
  • Work with the RMU to address recruitment, performance management, and administrative/logistical needs
  • Maintain regular communication with the U.S
  • Embassy (Refugee Coordinator’s Office) to foster strategic external stakeholder engagement
  • Provide comprehensive updates on staff compliance, administrative challenges, and processing outcomes to senior management

Programme Manager

International Organization for Migration
09.2020 - 10.2023
  • Led all program activities within the IOM Norway Country Office, ensuring effective coordination of project negotiations with donors, partners, regional offices, and headquarters
  • Managed human resources and optimized staffing capacity while ensuring operational efficiency; served as Officer-in-Charge in the absence of the Chief of Mission
  • Cultivated robust collaboration with donor communities, government entities, and international partners to address complex migration challenges within the EEA and Norway
  • Represented IOM at high-level national and international conferences, policy discussions, and events to advocate for effective migration governance
  • Organized and led high-level seminars in Oslo with the Government of Norway, engaging ambassadors from Nordic regions on Migration Management, and fortified inter-agency coordination through active participation in international forums
  • Enhanced staff competencies through structured training programs and on-the-job mentoring
  • Spearheaded the development of projects aligned with IOM’s project development framework, leveraging in-depth local context analysis
  • Expanded engagement with government authorities, diplomatic missions, international institutions, NGOs, voluntary agencies, and the private sector to advance migration-related initiatives
  • Led the timely submission and strategic dissemination of reports to donors, governmental entities, and key stakeholders
  • Oversaw administrative, budgetary, and financial functions in close coordination with the Resource Management Unit, ensuring compliance with organizational policies and procedures
  • Maintained transparent communication with the Regional Office on critical developments and provided strategic recommendations on interventions
  • Produced high-quality financial, narrative, and progress reports in strict accordance with donor and IOM requirements, ensuring transparency and accountability

Senior Project Officer

International Organization for Migration
11.2015 - 09.2020
  • Oversaw case management units across 16 processing locations, ensuring efficient service delivery to over 24,000 individuals annually accessing the U.S
  • Refugee Admissions Program in the MENA region and India
  • Acted as the primary liaison between IOM Iraq and the Bureau of Population, Refugees, and Migration at the U.S
  • Embassy in Baghdad and Washington, D.C., leading high-level negotiations
  • Represented IOM in donor meetings and engagements with senior officials, ensuring alignment with migration policies and international resettlement initiatives
  • Managed recruitment and oversaw the hiring of international personnel in collaboration with IOM’s Migration Health Division (MHD) and resettlement operations
  • Developed monitoring and evaluation tools to track program performance and optimize budgetary allocations across Iraq, the broader MENA region, and India
  • Implemented quality control measures, provided performance feedback, and fostered capacity-building initiatives to ensure adherence to Standard Operating Procedures (SOPs) and PRM guidelines
  • Monitored case pipelines, designed analytical reports, and maintained accurate data for reporting and program projections to support informed decision-making
  • Managed sensitive protection cases and contributed to the development of a fraud reporting and complaints mechanism for the Resettlement Support Center
  • Led the development of proposals for program enhancements, successfully securing funding for new initiatives and strengthening donor relations

Regional Supervisor

International Organization for Migration
05.2012 - 11.2015
  • Directed resettlement program operations across South Asia remote offices with regular on-site visits to sub-offices to ensure seamless implementation
  • Enforced strict confidentiality protocols and anti-fraud measures, ensuring compliance with international standards
  • Analyzed workflow statistics, generated management reports, and provided strategic guidance aligned with PRM requirements
  • Developed precise projections for U.S
  • Refugee Admissions Program (USRAP) departures across South Asia, collaborating closely with Movement, Operations, and the MHD
  • Coordinated with Regional Movement Officers (RMOs) managing transit centers and provided comprehensive budget updates to donors using IOM reporting tools
  • Maintained proactive engagement with UNHCR and other external stakeholders, fostering strong partnerships among IOM missions
  • Served as the key liaison with the governments of Pakistan, India, and Sri Lanka, as well as with IOM implementing partners to facilitate policy alignment and program advancement
  • Drafted country-specific fact sheets on program progress and provided regular updates to donors
  • Acted as Officer-in-Charge for the Damak sub-office during the Nepal earthquake in April 2015, overseeing staff deployment and coordinating emergency shelter provisions with local community leaders
  • Led recruitment and onboarding initiatives, ensuring structured training for new hires
  • Mentored emerging leaders and managed performance to maintain high standards
  • Designed and delivered culturally tailored training programs to meet regional operational needs

International Field Team Leader

International Organization for Migration
10.2010 - 05.2012
  • Managed a team of international caseworkers conducting resettlement interviews for the U.S
  • Refugee Admissions Program (USRAP) in conflict and post-conflict environments
  • Developed interview schedules, resolved case processing challenges, and managed file distribution to ensure compliance with program standards
  • Conducted quality control reviews of caseworker files and coordinated liaison activities with U.S
  • Immigration officers
  • Represented IOM and USRAP by providing expert guidance on refugee processing and resettlement procedures
  • Coordinated visits by senior U.S
  • Government officials to the Resettlement Support Center in Baghdad
  • Liaised with the UN mission in Iraq to ensure adherence to UN regulations and foster inter-agency collaboration
  • Oversaw logistics and security arrangements for caseworker deployments, ensuring safe travel and operational continuity
  • Facilitated security training and served as the primary contact for staff evacuation planning and preparedness
  • Supervised caseworker projects and provided leadership in the absence of the project manager
  • Assessed training needs and developed tailored programs to enhance staff capabilities
  • Mentored new hires and promoted continuous professional development through structured feedback and performance monitoring
  • Organized and delivered training on case processing and stress management
  • Managed staff relations and mediated conflicts to maintain a positive work environment
  • Designed culturally adaptive training curricula to align with local contexts and evolving program needs

Education

Diploma of Higher Education - Humanitarian assistance

Fordham University

Bachelor of Arts - British Literatures

University of Ain Shams

MBA - Political Science & Business Impact

RB College
UK
04.2001 -

Skills

    Strategic Planning & Program Development

    Project coordination

    Project management

    Team leadership

    Decision-making

    Resource management

    Workload management

    Negotiations

    Relationship building

    Performance monitoring

    Strategic planning

    Multiple priorities management

    Stakeholder relationship management

    Multi-operations management

    Report development

    Strategic direction

References

  • Jennifer RUMBACH,jrumbach@iom.int
  • Mariana RENDON,MRENDON@iom.int
  • Kristina MEJO ,KMEJO@iom.int

Timeline

Project Coordinator – Refugee Resettlement Program

International Organization for Migration
10.2023 - 05.2025

Programme Manager

International Organization for Migration
09.2020 - 10.2023

Senior Project Officer

International Organization for Migration
11.2015 - 09.2020

Regional Supervisor

International Organization for Migration
05.2012 - 11.2015

International Field Team Leader

International Organization for Migration
10.2010 - 05.2012

MBA - Political Science & Business Impact

RB College
04.2001 -

Bachelor of Arts - British Literatures

University of Ain Shams

Diploma of Higher Education - Humanitarian assistance

Fordham University
Iman Elian