Islam Kamal
Alexandria
Summary
Seasoned Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations.
Overview
12
12
years of professional experience
Work History
Store Owner, Cheery Perfume
Perfume Shop
05.2021 - Current
- Increased store sales by implementing effective marketing strategies and attractive merchandise displays.
- Managed inventory levels for optimal stock availability, reducing excess stock and minimizing costs.
- Enhanced customer satisfaction by providing exceptional service and addressing customer inquiries or concerns promptly.
- Developed a loyal customer base with personalized assistance, attentive listening, and friendly interactions.
Perfume Seller, Manger, Marina Perfume
Perfume Collection
04.2016 - 02.2020
- Enhanced product knowledge by participating in regular training sessions and staying current on industry trends.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Mentored junior perfumers, sharing expertise in scent creation and providing guidance on career development.
Account Manager, Marketing, Soker Center
Control Data
01.2012 - 10.2015
- Boosted client satisfaction by developing and maintaining strong relationships with key stakeholders.
- Increased brand awareness by designing and executing targeted marketing campaigns.
- Managed a diverse portfolio of clients, ensuring timely delivery of services and maximizing revenue growth.
- Improved customer retention rates with proactive account management strategies.
Education
High School Diploma -
Faculty of Commerce, Mangement Information System
Alexandria, Egypt2008
Skills
- Financial Planning
- Staff Hiring
- Operations Management
- Business Marketing
- Sales Management
- Financial Tracking
- Business Administration
- Social Media Marketing
Timeline
Store Owner, Cheery Perfume
Perfume Shop
05.2021 - Current
Perfume Seller, Manger, Marina Perfume
Perfume Collection
04.2016 - 02.2020
Account Manager, Marketing, Soker Center
Control Data
01.2012 - 10.2015
High School Diploma -
Faculty of Commerce, Mangement Information System
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