Islam Mohamed Shehata
Helwan,Egypt
Summary
Experienced accounts payable specialist with 4+ years in managing procure-to-pay processes and ERP systems. Demonstrated ability to maintain financial accuracy and compliance, driving improvements in operational efficiency and team performance. Recognized with several awards for impactful contributions to financial operations and transformative processes.
Overview
10
10
years of professional experience
2020
2020
years of post-secondary education
Work history
Senior P2P Accountant
GSK
New Cairo, Cairo Governorate
2022.04 - 2026.03
- Senior accountant specializing in pharmaceutical industry financial controls, ensured readiness, process improvements, ERP optimization, and compliance.
- Audit & Risk Management: Strengthen financial controls, support internal/external audits, and ensure compliance.
- T&E Accounting & Compliance: Oversee SAP Concur reviews, enforce policies, and enhance reporting efficiency.
- GRNI Reconciliation & Accruals: Maintain balance sheet integrity and financial accuracy.
- Process Automation & ERP Optimization: Drive MERP & CERP enhancements, staff training, and system efficiency.
- P2P Stakeholder Engagement: Collaborate with finance, procurement, and leadership to resolve escalations.
- SOP Development & Process Optimization: Establish best practices to streamline workflows and ensure compliance.
- Vendor & Down Payment Management: Oversee supplier transactions, resolve discrepancies, and ensure timely settlements.
- Invoice Processing & Supplier Reconciliations: Manage approvals, reconciliations, and payments accurately.
- Team Oversight & Workflow Management: Guide team operations to ensure efficiency and policy adherence.
D2D Advisor
Vodafone Egypt
Cairo, Cairo Governorate
2018.07 - 2022.03
- Recommended and sold Vodafone products and services to walk-in customers.
- Achieved monthly targets and KPIs consistently.
- Provided customer support to store walk-in customers.
- Performed all transactions on CRM and POS systems.
- Exported related reports from POS.
Customer Service agent
Etisalat
Cairo, Cairo Governorate
2016.02 - 2018.06
- Supported high standards of professionalism while addressing complex situations.
- Facilitated streamlined communication channels for improved team response times.
- Assisted in managing challenging situations to achieve positive outcomes under pressure.
- Resolved customer complaints and issues efficiently to enhance satisfaction.
- Processed orders, forms, applications, and requests with attention to detail.
- Maintained accurate records of customer interactions, transactions, comments, and complaints.
- Coordinated with colleagues as needed to ensure smooth operations.
- Oversaw a team of junior customer service representatives to provide effective support.
Education
Bachelor's Degree - Social Work
Helwan University
Helwan, Cairo GovernorateSkills
- End-to-end procure-to-pay (P2P) process management with strong expertise in accounts payable
- GRNI reconciliation, accruals, and maintaining financial accuracy and balance sheet integrity
- T&E accounting oversight using SAP Concur with a focus on compliance and reporting efficiency
- ERP system enhancement and process automation experience (MERP and CERP)
- Audit readiness and support for internal, external, and statutory audits
- Vendor and supplier management including invoice processing and reconciliations
- Strong analytical and problem-solving skills applied to financial operations
- Effective communication and collaboration with cross-functional stakeholders
- Proven ability to manage escalations and deliver process improvements
- Detail-oriented, results-driven, and committed to continuous operational excellence
LANGUAGES
4,1
LANGUAGES
- Arabic: Native
- English: Advanced
AWARDS & RECOGNITIONS
- Global Golden Ahead Together Award - Egypt Market Champion: Outstanding financial performance and strategic contributions across 14 regional markets., - Global Silver Award - Leadership in Risk Management & Compliance: Strengthened internal controls and ensured global compliance., - Global Bronze Award - Process Improvement & P2P Efficiency: Implemented innovative solutions that enhanced P2P processes and improved cycle times., - Cybersecurity Awareness Recognition: Proactive initiatives in phishing risk mitigation and secure practices., - Vendor Operations Optimization Recognition: Improved vendor management processes, supplier engagement, and procurement standards.
Timeline
Senior P2P Accountant
GSK
2022.04 - 2026.03
D2D Advisor
Vodafone Egypt
2018.07 - 2022.03
Customer Service agent
Etisalat
2016.02 - 2018.06
Bachelor's Degree - Social Work
Helwan University