Summary
Overview
Work History
Education
Skills
Timeline
Generic

Islam Mohammed

CS Experienced
Zagazig

Summary

Motivated and dedicated professional with a strong track record of collaboration and problem-solving. Known for being a reliable team member who actively supports colleagues and contributes to a positive work environment. Demonstrates excellent communication and interpersonal skills, with a natural ability to guide, assist, and uplift others. Passionate about taking on greater responsibility and making a broader impact through leadership and initiative. Seeking an opportunity to further contribute to the organization’s success by stepping into a more challenging and influential role.

Overview

7
7
years of professional experience
2023
2023
years of post-secondary education
1
1
Language

Work History

Costumer Experience Agent

Khazna-Tec
05.2024 - Current


  • Handled challenging situations with empathy and patience, demonstrating a commitment to customer satisfaction at all times.
  • Addressed customer inquiries, concerns, and complaints by providing solutions and alternatives and followed up to confirm resolution.
  • Enhanced customer satisfaction by addressing and resolving inquiries promptly and professionally.

Tele-Sales Specialist

Pharma Best International Store For Trading Medical Supplies And Preparations
06.2021 - 01.2023

Customer Service Specialist

Sea Pharma Company For Trading Human Medicine
03.2018 - 04.2021

Education

Bachelor of Laws -

Zagazig University

Skills

Building customer relationships

Timeline

Costumer Experience Agent

Khazna-Tec
05.2024 - Current

Tele-Sales Specialist

Pharma Best International Store For Trading Medical Supplies And Preparations
06.2021 - 01.2023

Customer Service Specialist

Sea Pharma Company For Trading Human Medicine
03.2018 - 04.2021

Bachelor of Laws -

Zagazig University
Islam MohammedCS Experienced