Summary
Overview
Work History
Education
Skills
Certification
Courses
Quote
Timeline
SalesAssociate
Ismail Ibrahim

Ismail Ibrahim

Software Technical Manager-Scrum Master
Giza,El Ahram

Summary

Software Technical Manager with a strong background in full stack web development, problem solvers, knowledgeable about algorithms and data structures.

Scrum Master and Technical Lead with over 17 years of experience, offered input on technical and multiple platforms responsible for setting meetings, facilitating sprint goals and retrospective analysis, and monitoring every step of the process from sprint planning to final retrospective ritual.

Proficient in reviewing and actively engaging in coding tasks, applying technical knowledge to guide the team towards high-quality solutions. Skilled in fostering a collaborative and resultsoriented
work environment, monitoring team performance, steering continuous improvement, and managing key development metrics.

Responsible for overall technical quality and reliability of my team's output and development of any new features and redesigning existing modules for our current running systems to be more scalable and efficient to meet our company business objectives and opportunities to work on new different challenging applications and systems with different architectures.
Provide leadership and guidance to coach, motivate, and lead team members to their optimum performance levels and career development.

Overview

17
17
years of professional experience
5
5

Years of Managing Technical Team

11
11
Certifications
23
23

Courses

Work History

Freelance Experience – Engineering Lead

Huis Digital
United States , NY
2022.04 - Current

I have been working as a Software Developer and Engineering Lead at Huis Digital Company since April 2022.

During this time, I have worked on various projects for clients based in the USA as follow:
1- Energy Services Company:
Developing and implementing a system for an energy service provider. The system utilizes .NET Core as WebAPIs, Angular with the ionic framework for the frontend app, and an SQL database.

2-Package Shipments Technology Services Company:
Developing and implement a system for a package shipments technology services company. The system uses .NET, MVC, Windows services, and an SQL database.
3- Actors and Talent Acquisition Company:
Developing and implementing a system for an actors and talent
acquisition company. The system utilizes .NET, MVC, AngularJS, Windows services, and an SQL database.
4- Insurance Service Company:
Developing and implementing a system for an insurance service company. The system uses .NET Core as WebAPIs, Angular with the ionic framework for the frontend app, and an SQL database. It also incorporates CosmosDB and Azure Services.

5- Educational Solutions Company:
Developing and implementing a system that provides educational
solutions with AI-generated explanations. This system utilizes .NET Core as WebAPIs, the Angular framework for the frontend application, and integrates with AI service providers. Additionally, it incorporates CosmosDB and Azure Services.

Software Technical Manager

ARPU Telecommunication Services (ARPU+)
2021.01 - Current

As Software Technical Manager acting as Scrum Master and Technical Lead with over 17 years of experience, offered input on technical and multiple platforms responsible for setting meetings, facilitating sprint goals and retrospective analysis, and monitoring every step of the process from sprint planning to final retrospective ritual. for the following projects:

-Hareef Amsal (www.hareefamsal.arpuplus.com):
Deliver platform that value-added services to
Orange subscriber, design and developing direct
billing charging (DCB) engines that charge
subscribed users according to their profiler, provide
Orange subscribed users ability to participate in
online competition Using: ASP.NET Core, Angular,
SignalR, Windows Services, SQL, SSIS, AJAX, LINQ,
JavaScript, HTML 5, JavaScript, CSS, bootstrap and
Google Analytics

-MuzicUP: ( www.muzicup.com ):

MuzicUp is platform helps independent artists and music companies that are looking to distribute music over major multinational telecommunications companies across the region—composing of over 40 companies such as Orange, Vodafone, Ooredoo, Viva, Du, Djezzy, and Etisalat. Using: ASP.NET MVC, ASP.NET, Restful Web APIs, SQL, AJAX, ADO.NET, LINQ, JavaScript, JQuery, CSS and bootstrap, (SSIS) SQL Server Integration Services, (SSRS) SQL Server Reporting Services and Google Analytics.

- Contrato (Contracts Automation System):

Develop and implement system based on web interfaces to create and manage contracts or annexes workflow on automated way by uploading word documents templates and defined the prerequisite data and documents from the users and automated the initialization process of the contracts. Using: Angular, ASP.NET Core, SignalR, Restful WebAPIs, SQL, AJAX, LINQ, JavaScript, Google Analytics and (SSIS) SQL Server Integration Services.

Head of Technology

Arpuplus
Cairo
2020.01 - 2020.12

As Head of Technology with a strong background in full stack web development for the following projects:

- Orange Games Plus (www.orangegamesplus.com) Providing value-added services to Orange subscriber, design and developing direct billing charging (DCB) engines that charge subscribed users according to their profiler, provide Orange subscribed users the ability to purchase online gaming vouchers (Ex. Playstation, Fortnite Or Pubg) Using: ASP.NET MVC, Windows Services, SQL, SSIS, AJAX, LINQ, JavaScript, HTML 5, JavaScript, JQuery, CSS, bootstrap and Google Analytics


-S.A.R.A (Statistical Analysis & Report Assembly): Develop and implement system based on web interfaces and reports that serve the commercial and the finance departments using visual studio 2012, SQL server 2012 and Microsoft reporting service. Using: ASP.NET, SQL, ADO.NET, AJAX, JavaScript, (SSIS) SQL Server Integration Services and (SSRS) SQL Server Reporting Services.

Technical Team Lead

ARPUPLUS
Cairo , Agouza
2016.01 - 2019.12

As Technical Team Lead with a strong background in full stack web development for the following projects:

-Ghenwety: ( www.ghenwety.com ) Ghenwety the leading Music platform which provides a seamless experience to listen to unlimited music on-the-go on your mobile. With thousands of songs to search from, stream and share, Ghenwety makes listening to music enjoyable again. Using: ASP.NET MVC, Restful Web APIs, SQL, AJAX, ADO.NET, LINQ, JavaScript, JQuery, CSS and bootstrap, (SSIS) SQL Server Integration Services, (SSRS) SQL Server Reporting Services and Google Analytics.

- RBTBox: Portal for managing RBT contents with Orange and providing a complete digital to digital conversion cycle to setting call tone more easy and enjoyable. Using: ASP.NET MVC, ASP.NET, Restful Web APIs, SQL, AJAX, ADO.NET, LINQ, JavaScript, JQuery, CSS and bootstrap, (SSIS) SQL Server Integration Services, (SSRS) SQL Server Reporting Services and Google Analytics.


- Islamic Zone: ( www.islamic-zone.com ) Portal for managing RBT contents and providing a complete digital to digital conversion cycle with preview capabilities as well to make the purchase experience more enjoyable. Using: ASP.NET MVC, SQL, AJAX, LINQ, JavaScript, HTML 5, JavaScript, JQuery, CSS and bootstrap and Google Analytics.

-Forecaster: Develop and implement web-based forecasting and budgeting solution specifically designed for financial planning to determine the long-range vision for the company using visual studio 2012, SQL server 2012 Using: ASP.NET, SQL, ADO.NET, JavaScript, (SSIS) SQL Server Integration Services and (SSRS) SQL Server Reporting Services.

Senior Software Development Specialist

ARPUPLUS
Cairo , Agouza
2008.10 - 2015.12

-SMSGW (SMS Mobile Gateway System):
Implementation and installation of SMS Engine Mobile Gateway to handle all types of SMS services (SMS TV-Chat, SMS Radio-Chat and SMS Competitions) which related to the following countries (Jordan, Iraq, Palestine and Egypt) using Kannel 1.4.1, SQL server 2005, C# windows service application and ASP.NET 2.0.
-SMSGW APIs (SMS Mobile Gateway HTTP Interfaces):
Design and implementation of SMS Mobile Gateway HTTP Interfaces to allow the clients to send all types of SMS (Text SMS, Mono, Polyphonic, True Tone SMS and WAPPUSH SMS) by their account using Kannel 1.4.1, SQL server 2005, C# windows service application and ASP.NET 2.0.
- CNSS (Content Notification SMS System):
Design and implementation of Content Notification SMS System to allow commercial team to send to the clients Bulk of notification SMS with the features of IVR services using SMS NOW, SQL server 2005, C# windows service application and ASP.NET 2.0.
-Mobinil Mega Promo Project:
Design and implementation of SMS Mobile Gateway HTTP Interfaces and the implementation and installation of SMS Engine Mobile Gateway to handle all types of SMSs on short code 1000 (Incoming message, Outgoing message and Bulk messages) for the Mobinil Grand Trivia service using Kannel 1.4.3, SQL server 2005, C# windows service application and ASP.NET 2.0.
-IVR and SMS Help Desk Software:
Develop software applications that serve the IVR and SMS services business needs such as (The Winners Program and SMS Engine using Alerting System) SQL server 2005, C# windows application.

Software Developer

Design & Project Management Engineering Co.
Cairo , Dokki
2007.06 - 2008.10

As Software Developer (Database developer, Windows application developer and Report Developer) for the following projects:
- GAS (General Accounting System):
Designed and implemented a general accounting management system based on (Client Server) architecture with (SQL server 2005, C# Client Application and Crystal reports XI) specialized in managing the general account in financial department with
powerful security system and user tracing mechanism.
-DPME (Design & Projects Management Engineering System):
Designed and implemented reports using (SQL server 2005, Crystal reports XI) that helped in company projects management, cost analysis and cost control, work flow management, human resources management and E-Library.
-DPMEFV (Design & Projects Management Files Viewer):
Designed and implemented Files Viewer system based on (Web Application) architecture designed using (Microsoft Expression Blend 2 and Microsoft Expression Web2) Implemented using (ASP.NET 3.5 with C# 2008, SQL server 2005) this system specialized in FTP Field.

Software Developer

El Safwa wa El Marwa
Cairo , El Obour
2006.09 - 2007.06

-As a System Analyst for the warehouse and
stock control system.
-As a Developer for the warehouse and stock
control system using (SQL server 2005, C# Client Application and Crystal Report).
-As an administrator for the warehouse and
stock control system.

Education

Bachelor of Science - Computer And Information Sciences

Modern Academy
Maadi - Cairo Egypt
2001.09 - 2006.09

Skills

C#, MVC, VB.NET, ASP.NET, ADO.NET

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Certification

Managing an Agile Team that authorized by University of Virginia

Courses

- Effective Logging in ASP.NET Core -At Pluralsight

-Understanding Agile Risk Management, Metrics, Stakeholder Management, and Agile Contracts-At Pluralsight

-ISTQB Foundation: Testing throughout the Software Development Lifecycle-At Pluralsight

-Angular Form-At Pluralsight

-Developing Web Applications and Web APIs Protected by Azure Active Directory- At Pluralsight

-Securing Angular Apps with OpenID Connect and OAuth 2- At Pluralsight

-Language Understanding Service On Microsoft (LUIS)- At Pluralsight

-Understanding Hybrid Agile Project Management- At Pluralsight

-Learning the Truth About Agile Versus Waterfall- At Pluralsight

-Angular The Big Picture- At Pluralsight

-Documenting an ASP.NET Core API with OpenAPI/Swagger- At Pluralsight

-Understanding Agile at a Deeper Level- At Pluralsight

-Angular Getting Started- At Pluralsight

-Software Architecture: Dependency Injection for C# Devs - At Udemy.
-Sofware Architecture: Meta and SOLID Principles in C# - At Udemy.
-The Complete ASP.NET MVC5 - At Udemy.
-C# Advanced Topics: Take your C# Skills to the Next Level - At Udemy.
-C# Developers: Double Your Coding Speed with Visual Studio - At Udemy.
-Programming with C# - At SYNERGY CO.
-Programming with Microsoft® ADO.Net - At SYNERGY CO.
-SQL Server 2005 Core - At SYNERGY CO.
-Become an SQL Developer: Learn (SSRS, SSIS, SSAS, T-SQL, DW) - At Udemy.
-Complete Business Intelligence with SSIS, SSAS and SSRS - At Udemy.
-Standard YPDP 2007: Foundation - At YAT Education Center.
-ASP.NET Core MVC - At Lynda.
-Building Web APIs with ASP.NET Core- At Lynda.
-Rest API’s in ASP.Net and C# - At Udemy.
-Foundation Of Programming: Web Services - At Lynda.
-Foundation Of Programming: Object-Oriented Design - At Lynda.
-C# Performance Tricks- At Udemy.
-Getting Things Done- At Lynda.
-Productivity and Time Management for the Overwhelmed- At Udemy.
-Quick JavaScript Core Learning Course JavaScript Essentials- At Udemy.
-What is SEO? Learn SEO Basics & Optimize Your WebSite- At Udemy.

-Microsoft Project 2016: Beginner to Expert 10 Projects - At Udemy.
-The 7 Habits Of Highly Effective People.

Quote

Success is when preparation meets opportunity
Lucius Annaeus Seneca

Timeline

Freelance Experience – Engineering Lead

Huis Digital
2022.04 - Current

AWS Machine Learning Foundations

2021-10

Software Technical Manager

ARPU Telecommunication Services (ARPU+)
2021.01 - Current

Graph Analytics for Big Data that authorized by University of California San Diego

2020-07

Machine Learning with Big Data that authorized by University of California San Diego

2020-05

Big Data Integration and Processing that authorized by University of California San Diego

2020-03

Big Data Modeling and Management Systems that authorized by University of California San Diego

2020-01

Head of Technology

Arpuplus
2020.01 - 2020.12

Introduction to Big Data that authorized by University of California San Diego

2019-12

Agile Meets Design Thinking that authorized by University of Virginia

2018-08

Managing an Agile Team that authorized by University of Virginia

2018-04

Testing with Agile that authorized by University of Virginia

2018-04

Running Product Design Sprints that authorized by University of Virginia

2018-03

Agile Development in Practice (Project Centered Course) that authorized by University of Virginia

2018-01

Technical Team Lead

ARPUPLUS
2016.01 - 2019.12

Practical Business English with Grade Pass with Distinction

2012-06

Senior Software Development Specialist

ARPUPLUS
2008.10 - 2015.12

Software Developer

Design & Project Management Engineering Co.
2007.06 - 2008.10

Software Developer

El Safwa wa El Marwa
2006.09 - 2007.06

Bachelor of Science - Computer And Information Sciences

Modern Academy
2001.09 - 2006.09
Ismail IbrahimSoftware Technical Manager-Scrum Master