Israa Nouh
cairo
Summary
Senior Technical/ Non Technical Recruiter with established network of candidates. Sources new candidates using ATS and networking. Adept at reviewing all applications, conducting recruiter interviews and creating job descriptions. Friendly and efficient with flexible schedule.
Overview
13
13
years of professional experience
2
2
Certifications
Work History
Technical Recruiter
The Mom Project
3 2023 - Current
- Proficient full-cycle recruiter with extensive experience sourcing talent for both technical and non-technical positions.
- Successfully recruited for prominent companies including Deloitte, Dell, Pearson, Roche, PAX8, and Nexcom.
- Skilled in managing end-to-end recruitment processes, from sourcing to placement, ensuring a seamless candidate experience.
- Specialized in identifying top-tier candidates across diverse technical fields and functional areas.
- Proven track record of consistently driving high revenue through strategic and effective recruitment efforts.
- Renowned for building strong partnerships with hiring managers to effectively meet staffing needs.
- Committed to delivering exceptional recruitment results that contribute to overall organizational success.
- Proficient in utilizing ATS platforms such as Bullhorn, Workable, Workday, Recruitee, Trello, and Manatal to optimize the recruitment process.
- Enhanced candidate pipelines by leveraging a variety of sourcing strategies, including social media, networking events, and targeted job postings.
- Provided exceptional candidate support throughout the interview process, leading to positive feedback and high offer acceptance rates.
- Coordinated interview scheduling between candidates and hiring managers, ensuring a smooth and efficient selection process from start to finish.
- Developed strong rapport with candidates by offering guidance during interviews, negotiating offers, and supporting the onboarding process.
- Conducted comprehensive phone interviews to assess candidates’ relevant skills, knowledge, experience, and aptitudes.
- Established long-term client partnerships by consistently delivering high-quality talent tailored to their unique needs.
- In-depth understanding of AI and cybersecurity industry trends, enabling informed hiring decisions.
- Implemented Applicant Tracking Systems (ATS) to streamline recruitment workflows and improve data management.
- Coordinated interview scheduling between candidates and hiring managers, ensuring a smooth selection process from start to finish.
Recruitment Consultant
Experthub
06.2023 - Current
- Conducted comprehensive candidate screenings to assess skills, experience, and fit for specific roles.
- Built strong relationships with clients through regular communication and understanding their unique needs.
- Provided detailed feedback to both clients and candidates after interviews, facilitating continuous improvement in the recruitment process.
- Coordinated interviews between clients and candidates to ensure seamless scheduling and communication throughout the process.
- Negotiated competitive compensation packages on behalf of clients and candidates to ensure successful placements.
- Improved client satisfaction by consistently providing high-quality candidates for various positions.
Lead Recruitment Consultant
Maven Cost Segregation
03.2024 - 09.2024
- Oversee and manage the entire recruitment process within the organization
- Develop recruitment plans and strategies to attract top talent
- Conduct interviews, assessments, and negotiate offers
- Collaborate closely with hiring managers to understand staffing needs
- Lead and mentor a team of recruiters
- Ensure recruitment targets are met and maintain a high candidate experience
- Stay updated on industry best practices and leverage innovative tools and technologies.
- Improved interview techniques by conducting training sessions for hiring managers, leading to more informed decisions during candidate selection.
- Collaborated cross-functionally with other departments to address workforce planning needs effectively.
- Effectively utilized social media platforms for targeted headhunting and candidate engagement.
- Managed a diverse portfolio of clients across various industries, providing tailored recruitment solutions.
- Organized networking events to strengthen professional connections and enhance company visibility within the community.
- Facilitated seamless onboarding experiences for new hires, increasing employee retention rates.
- Negotiated contracts and offers, ensuring mutually beneficial agreements between candidates and clients.
- Enhanced the recruitment process by implementing innovative sourcing strategies and streamlining candidate selection.
- Exceeded targets consistently by maintaining a high level of motivation and commitment towards achieving success in a competitive market.
- Hired employees and initiated new hire paperwork process.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Developed and implemented onboarding and orientation programs for new employees.
- Conducted performance reviews and provided feedback to managers on employee performance.
- Created and delivered HR training sessions to staff, managers and executives.
Client Success Manager
Parent.APS
08.2022 - 04.2024
- Facilitated seamless communication between clients and internal teams to ensure smoother project execution.
- Participated in strategic planning sessions to align departmental objectives with company-wide goals, focusing on enhancing client success management.
- Troubleshot software and hardware issues, escalating complex situations to the technical department for swift resolution.
- Proactively addressed client concerns, providing customized solutions that enhanced overall client satisfaction.
- Maintained a strong understanding of industry trends, legislation, compliance standards, and competitor activities.
- Led daily status calls and hosted weekly ad hoc meetings with clients to ensure satisfaction and keep all parties updated on evolving circumstances.
- Generated $2,000,000 in new business revenue within a single quarter through strategic outreach and relationship building.
- Regularly engaged with client accounts to assess needs, gain insight into business operations, and offer tailored services.
- Continuously monitored industry trends to stay informed of the competitive landscape and adjusted strategies as necessary.
Talent Acquisition Advisor
Swivel (UK)
01.2020 - 07.2022
- Write and post technical/ non-technical job descriptions
- Source potential candidates on platforms, like indeed and Jobtoday
- Parse specialized skills and qualifications to screen resumes
- Perform pre-screening calls to analyze applicants' abilities
- Interview candidates combining various methods (e.g
- Structured interviews, technical assessments and behavioral questions)
- Coordinate with team leaders to forecast department goals and hiring needs
- Craft and send personalized recruiting emails with current job openings to passive candidates
- Participate in tech conferences and meetups to network with IT professionals
- Compose job offer letters
- Onboard new hires
- Promote company's reputation as a great place to work
- Conduct job and task analyses to document job duties and requirements
- Keep up-to-date with new technological trends and products.
- Enhanced candidate experience by streamlining the recruitment process and providing timely feedback.
- Boosted employer brand visibility by creating engaging job descriptions and promoting company culture on social media platforms.
- Developed strong relationships with hiring managers to better understand their needs and ensure successful placements.
- Companywide reduction of recruitment costs achieved by negotiating favorable terms with third-party vendors for job advertising services.
- Optimized ATS functionality by regularly updating candidate profiles with notes from interviews or assessments.
- Sourced and screened candidates for 900 roles and worked with hiring managers to coordinate interviews, offers, and onboarding.
- Developed and maintained applicant tracking system, tracking all job openings, applicants and interviewing activity.
Senior Quality Assurance Specialist
NAOS
01.2019 - 02.2021
- Enhanced product quality by implementing rigorous testing procedures and identifying areas for improvement.
- Streamlined the QA process, leading to increased efficiency and faster release cycles.
- Ensured stakeholder satisfaction by maintaining open lines of communication regarding project status updates and quality concerns.
- Established strong working relationships with development teams, fostering a collaborative environment that facilitated rapid identification and resolution of quality issues.
- Led training sessions on best practices in Quality Assurance for both new hires and existing team members, promoting knowledge sharing across the organization.
- Reviewed technical documentation for accuracy and completeness, enhancing overall product understanding among team members.
Talent Acquisition Specialist
Proper Business Solution
01.2017 - 01.2019
- Specialize in mass hiring and high-volume recruitment.
- Collaborate closely with hiring managers to identify staffing needs across various departments.
- Establish selection criteria by coordinating with managers and team members.
- Source candidates through online channels such as LinkedIn and other professional networks.
- Develop job descriptions and interview questions tailored to the requirements of each role.
- Identify and shortlist the most qualified talent from the pool of applicants.
- Coordinate and manage the interview and selection processes, including screening calls, assessments, and—when possible—in-person interviews.
- Evaluate candidates' qualifications, including resumes, portfolios, and references.
- Organize and participate in job fairs and recruitment events to build a robust candidate pipeline.
- Maintain accurate records of recruitment activities, including interview notes and related documentation, to keep stakeholders informed.
- Successfully managed the full-cycle recruitment process for multiple roles simultaneously while upholding high standards in candidate assessment and selection.
- Partnered with hiring managers to define job requirements and better understand departmental needs.
- Reduced time-to-fill for open positions by implementing streamlined recruitment strategies and enhancing collaboration with hiring managers.
- Reviewed resumes, conducted interviews, and presented qualified candidates to hiring managers, incorporating feedback to continually refine recruiting strategies.
- Created and posted job listings on job boards, corporate websites, and social media platforms to maximize candidate reach.
- Managed full-cycle recruiting process for multiple roles simultaneously while maintaining high-quality standards in candidate assessment and selection.
- Collaborated with hiring managers to determine job requirements and understand departmental needs.
Customer Service Representative
Teleperformance
01.2012 - 07.2017
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Responded to customer requests for products, services, and company information.
- Handled escalated calls/ chats/ emails efficiently, finding satisfactory resolutions for both customers and the company alike.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Updated company's FAQ section to include answers to common customer questions, reducing inquiry volume.
- Addressed customer inquiries to ensure satisfaction and foster positive service experience.
Education
Bachelor of English language and literature -
Ain Shams University
Skills
Teambuilding
Data Entry
Analytical and Critical Thinking
Planning and Coordination
Applicant Tracking Systems
Offer negotiations
Candidate Screening
Resume Screening
Interviewing Clients
Technical Sourcing
LinkedIn Recruiting
Boolean search
Talent Acquisition
Onboarding
Talent assessment
Job description writing
Client Relationship Management
IT job market understanding
Social Media Recruitment
Recruitment Marketing
Cold-calling
Recruiter Training
Technical knowledge
Training and mentoring
Certification
ICDL
Languages
Arabic
Native language
Arabic
Proficient
C2
English
Proficient
C2
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Generated $100,000 in revenue within 6 months at a startup recruitment company by successfully implementing an ATS system, streamlining processes, and enhancing overall efficiency.
- Successfully placed 75 hires with SMB companies, generating a total revenue of $256,000 in a single quarter.
- Improved resume quality by optimizing content, structure, and keyword usage to highlight candidates' strengths and increase their visibility to potential employers.
Software
ATS
CRM
Google Drive
Slack
Adobe
Microsoft 365
Asana
Jira
Agile
Timeline
Lead Recruitment Consultant
Maven Cost Segregation
03.2024 - 09.2024
Recruitment Consultant
Experthub
06.2023 - Current
Client Success Manager
Parent.APS
08.2022 - 04.2024
Talent Acquisition Advisor
Swivel (UK)
01.2020 - 07.2022
Senior Quality Assurance Specialist
NAOS
01.2019 - 02.2021
Talent Acquisition Specialist
Proper Business Solution
01.2017 - 01.2019
Customer Service Representative
Teleperformance
01.2012 - 07.2017
Technical Recruiter
The Mom Project
3 2023 - Current
Bachelor of English language and literature -
Ain Shams University