Summary
Overview
Work History
Education
Skills
Training
Skills Capabilities
Timeline
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Rabab Mohamed Sharshar

Rabab Mohamed Sharshar

6th of October

Summary

Dynamic professional with extensive experience as IG Coordinator and Head of Secondary at EPIC school & Marvel school. Proven track record in team leadership and task coordination, excelling in customer service and operational efficiency. Adept at utilizing office software to enhance productivity and foster collaboration, driving results in fast-paced environments.

Overview

17
17
years of professional experience

Work History

IG Coordinator and Head of Secondary

EPIC school & Marvel school
01.2020 - Current

Deputy Manager of Operations Department

El Tameer Mortgage Company
01.2013 - 12.2019
  • Responsible of reviewing the Initiative of the Central Bank for Real Estate new customers files
  • Supervise - customer service after sale - team in head office
  • Following up customer requests in the branches
  • Communicate with other departments to facilitate and support customer requests
  • Renew the monthly checks in addition recalculate the total check
  • Partial payment & Total payment process
  • Implementing the regulations related to the bad depts
  • Clients
  • Preparing the data of 'The Egyptian Central Bank Initiative' customers with EMRC to finalize the funding process
  • Interfacing with EMRC 'Egyptian Mortgage Refinance Company' in providing new portfolios

Customer Accounts & Collection Follow Up Department Team Leader

Taameer Mortgage Company (AL-OULA)
01.2008 - 01.2013
  • Following up Customer Accounts
  • Interfacing with Central Bank of Egypt to record the new company's customers
  • Acting as a problem trouble shooter
  • Preparing weekly, monthly, quarterly reports to top management
  • Intervene with the Egyptian credit bureau to sort out the customers' problems
  • Reviewing the monthly and total customers' checks to be sent to the bank for collecting
  • Distributing the customers to the proper branch to be followed and feedback
  • Reviewing the annual accounting statements of the customer

Education

B.SC. - ACCOUNTING

CAIRO UNIVERSITY
07.2004

Skills

  • Self-motivated
  • Results-oriented
  • Presentation skills
  • Cultural adaptability
  • Group management
  • Task coordination
  • Decision-making
  • Goal setting
  • Teamwork
  • Time management
  • Team leadership
  • Communication skills
  • Quick learner
  • Training ability
  • Office software proficiency (MS Word, Excel, PowerPoint)

Training

  • Basic Business Skills Acquisition, Future Generation Foundation, Berlitz English
  • Accounting - Sales - Finance - Marketing workshops, Various
  • I-score training course, Egyptian Credit Bureau
  • Mortgage finance workshop, Mortgage Finance Authority
  • Money laundering workshop, Ownership of Egyptian Financial Supervisory Authority and Financial Services Institute
  • Achieving Excellence and Linking Strategy to Action, West Gate Consultants
  • Mortgage Training Course, Egyptian Banking Institute
  • Risk Assessment & Hazard identification, OGS, 05/01/12
  • Training in financial department, Sheraton Hotel, 01/01/03
  • Training in cost control and foreign purchasing department, Balaiem Petroleum Company, 01/01/01

Skills Capabilities

  • Self-motivated and accept the probability of working under pressure.
  • Results oriented.
  • Good experience in presentations.
  • Adapted easily with different cultures and work environment.
  • Capable of managing groups, coordinating tasks, making decisions and meeting goals at deadlines.
  • Experience of being a part of a team and work with time schedule.
  • Being a team leader in practical projects.
  • Very good communication skills.
  • Ability to learn new technologies, tools, plans, or work procedures in a short time.
  • Ability to be trained and then train partners and subordinates.

Timeline

IG Coordinator and Head of Secondary

EPIC school & Marvel school
01.2020 - Current

Deputy Manager of Operations Department

El Tameer Mortgage Company
01.2013 - 12.2019

Customer Accounts & Collection Follow Up Department Team Leader

Taameer Mortgage Company (AL-OULA)
01.2008 - 01.2013

B.SC. - ACCOUNTING

CAIRO UNIVERSITY
Rabab Mohamed Sharshar