Summary
Overview
Work History
Education
Skills
Skills
Timeline
Generic
Despina Nicola Bal

Despina Nicola Bal

Sales Representative
Dubai

Summary

I am a highly motivated and results-oriented professional with a proven ability to excel in challenging environments. I possess strong interpersonal and communication skills, enabling me to build and maintain positive relationships with clients and colleagues. I am a proactive and resourceful individual with the ability to work independently and as part of a high-performing team. I am eager to contribute to the success of a dynamic Organization where I can utilize my skills in client relations, management, and sales to achieve ambitious goals. I am confident that I can make a significant contribution to your team and am eager to learn and grow within a challenging and rewarding role.

Overview

6
6
years of professional experience
1
1
year of post-secondary education
2
2
Languages

Work History

SALES ASSOCIATE SPECIALIST

APPAREL GROUP
01.2023 - Current
  • Developed strong rapport with customers and created positive impression of business.
  • Boosted average transaction value through effective cross-selling of related products or services.
  • Streamlined inventory management processes by implementing organizational solutions for easier product tracking.
  • Cultivated lasting rapport with repeat customers by remembering their preferences and anticipating their needs during visits.
  • Increased sales revenue by building strong customer relationships and providing tailored product recommendations.
  • Exceeded monthly sales targets through effective upselling techniques and consistent follow-ups with clients.
  • Skillfully navigated challenging situations with customers, resolving issues swiftly and professionally to maintain brand reputation.
  • Mentored new hires on best practices in sales techniques, leading to improved overall team performance.

TELESALES SPECIALIST

SMART REAL ESTATE
08.2022 - 06.2023
  • Provide guidance and assist sellers and buyers in marketing and purchasing property for the right price under the best terms.
  • Determine client's needs and financial abilities to propose solutions that suit them.
  • Intermediate negotiation processes, consult clients on market conditions, prices, mortgages, legal requirements, related matters, ensuring a fair and honest dealing.
  • Perform comparative market analysis to estimate properties value.
  • Display and market real property to possible buyers.
  • Prepare necessary paperwork (contracts, leases, deeds, closing statements).
  • Maintain and update listings of available properties.
  • Cooperate with appraisers, escrow companies, lenders, and home inspectors.
  • Promote sales through advisements, open houses and listing services.
  • Remain knowledgeable about real estate markets and best practice.

CUSTOMER SERVICE AND SALES MARKETING

MARINE TECHNICAL SERVICES
04.2019 - 03.2022
  • Building good working Relationship with Optional & functional Customers.
  • Understanding our clients' needs.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
  • Collaborate with internal teams (e.g., logistics, warehouse, and marketing) to resolve customer issues.

Education

Bachlor - English Law

ALEXANDRIA UNIVERSITY
01.2022 - 01.2023

Skills

  • Customer Service Orientated
  • Excellent Communication skills
  • Strong Work Ethic
  • Friendly
  • Excellent Time Management Skills
  • Commitment
  • Team player
  • Natural Leader
  • Fast Learner
  • Efficient

Skills

Customer Service Orientated, Excellent Communication skills, Strong Work Ethic, Friendly, Excellent Time Management Skills, Commitment, Team player, Natural Leader, Fast Learner, Efficient

Timeline

SALES ASSOCIATE SPECIALIST

APPAREL GROUP
01.2023 - Current

TELESALES SPECIALIST

SMART REAL ESTATE
08.2022 - 06.2023

Bachlor - English Law

ALEXANDRIA UNIVERSITY
01.2022 - 01.2023

CUSTOMER SERVICE AND SALES MARKETING

MARINE TECHNICAL SERVICES
04.2019 - 03.2022
Despina Nicola BalSales Representative