Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jomana Haytham

Giza

Summary

Aspiring to leverage my effective communication skills, language proficiency, and adaptability in a dynamic call center environment. Eager to contribute to a team where I can utilize my desire to learn and acquire new skills, providing exceptional customer service and support. My goal is to help enhance customer satisfaction and contribute to the success of the organization by delivering efficient and effective solutions.

Overview

4
4
years of professional experience

Work History

Organization Volunteer

Al Hossam Integrated School
Egypt
03.2024 - 04.2024
  • Boosted volunteer retention rates by creating a welcoming, positive environment and offering support throughout their experiences.
  • Streamlined event planning processes by implementing efficient organizational tools and strategies.
  • Assisted in the recruitment of diverse volunteers, increasing the breadth of skills available within the team.

Assistant Activities Coordinator

01.2024 - 01.2024
  • Assessed participant feedback to continually improve and refine activity offerings.
  • Prepared event materials, staged spaces and coordinated activities with other departments.
  • Recruited local talent for guest workshops or performances, enhancing the cultural richness of our programs.

Volunteer

Rainbow School
Zambia
01.2020 - 12.2020
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.

Education

Grade 12 (Home-Schooling) -

El Alsoon International School
Giza, Egypt

Grade 11 -

Al Hossam Integrated School

Grades 7-10 -

Rainbow School

Skills

  • Effective communication with others
  • Desire to learn and acquire new skills
  • Teamwork
  • Adaptability to new environments
  • Bilingual: Arabic & English
  • Attention to Detail
  • Positive Attitude

Languages

Arabic
Native language
English
Advanced
C1

Timeline

Organization Volunteer

Al Hossam Integrated School
03.2024 - 04.2024

Assistant Activities Coordinator

01.2024 - 01.2024

Volunteer

Rainbow School
01.2020 - 12.2020

Grade 12 (Home-Schooling) -

El Alsoon International School

Grade 11 -

Al Hossam Integrated School

Grades 7-10 -

Rainbow School
Jomana Haytham