Kareem Bondok
Cairo,Egypt
Summary
Dynamic Senior Payroll Relationship Manager with 17 years of Banking experience, dedicated to optimizing payroll operations and elevating customer satisfaction. Expertise in managing payroll processes ensures accurate and timely disbursement of salaries and benefits. Proven track record of implementing innovative systems that enhance efficiency and reduce errors, all while aligning services with client needs. Committed to fostering collaboration across departments to deliver exceptional payroll solutions that drive business success.
Overview
18
18
years of professional experience
Work history
Senior Payroll Relationship Manager
Commercial International Bank CIB
Cairo
2013.01 - 2025.03
- Manage the payroll business in line with Customers’ needs and in full coordination with branches, IT, sales channels and Operations Dept. In order to drive the Payroll business to be the best offering to CIB Customers
- Reconciled payroll discrepancies and ensured all payroll data is accurate and up-to-date
- Managed payroll to ensure accurate and timely payment of salaries and benefits
- Developed a payroll system that automated the processing of employee salaries and benefits, reducing manual errors
- Developed and implemented procedures to improve payroll processes, resulting in a more efficient payroll system
Specialist Payroll Sales Officer
Commercial International Bank CIB
Cairo
2011.01 - 2013.01
- Trained and mentored sales representatives on effective sales techniques, resulting in an increase in sales closures
- Managed a team of sales representatives, leading to increase in sales
- Developed and implemented a sales strategy that resulted.
- Delivered presentations to potential customers and successfully closed new deals.
- Developed a sales strategy that significantly increased the company’s market share in the industry
- Developed a customer loyalty program that increased customer retention.
- Developed a network of contacts and referral sources, increasing customer leads.
Specialist Personal Banking Division
Commercial International Bank CIB
Cairo
2009.09 - 2011.01
- Suggested banking products and services that best meet customers’ needs
- Developed and implemented an effective sales strategy that increased sales assigned.
- Managed a team of sales representatives, leading to increase in sales
Personal Banking Division
Mashreq Bank
Cairo
2008.01 - 2009.08
- Suggested banking products and services that best meet customers’ needs
- Developed and implemented an effective sales strategy that increased sales assigned
Personal Banking Division
Barclays Bank
Cairo
2007.01 - 2008.01
- Suggested banking products and services that best meet customers’ needs
- Developed and implemented an effective sales Plan
Education
Business Management - Leadership Development
Harvard ManageMentor
2024.05 -
Digital Transformation. From Analysis to Strategy -
CIB Learning And Development Academy
Cairo 2024.12 - 2025.01
Master of Business Administration (MBA) -
AAST
/2015 - /2017
Faculty Of Commerce - Accounting
Mansoura University
2003.01 -
Skills
- Ability to work in a team
- Creative thinking
- Communication presentation
- Team building
- Sales strategy development
- Customer relationship management
- Effective communication
- Relationship management
Timeline
Digital Transformation. From Analysis to Strategy -
CIB Learning And Development Academy
2024.12 - 2025.01
Business Management - Leadership Development
Harvard ManageMentor
2024.05 -
Senior Payroll Relationship Manager
Commercial International Bank CIB
2013.01 - 2025.03
Specialist Payroll Sales Officer
Commercial International Bank CIB
2011.01 - 2013.01
Specialist Personal Banking Division
Commercial International Bank CIB
2009.09 - 2011.01
Personal Banking Division
Mashreq Bank
2008.01 - 2009.08
Personal Banking Division
Barclays Bank
2007.01 - 2008.01
Faculty Of Commerce - Accounting
Mansoura University
2003.01 -
Master of Business Administration (MBA) -
AAST
/2015 - /2017