Karim Darwish
Riyadh
Summary
Dynamic professional with a robust skill set encompassing communication, customer service, and problem solving. Demonstrates exceptional time management and organisational abilities, ensuring attention to detail in all tasks. Proven track record of effective teamwork and adaptability, complemented by active listening and conflict resolution skills. Maintains a positive attitude and professionalism while building strong relationships and multitasking efficiently. Reliable and fast learner capable of thriving under pressure with self-motivation driving continuous improvement.
Overview
1
1
year of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
Receptionist
STAT MD Urgent Care
Dallas, sachsy
2023.05 - 2023.07
- Greeted patients and visitors in a professional and friendly manner
- Checked patients in and out and verified personal and insurance information
- Scheduled and confirmed patient appointments
- Answered and directed high-volume phone calls
- Collected co-payments and processed payments
- Maintained and updated electronic medical records (EMR)
- Verified insurance eligibility and obtained authorizations when required
- Communicated patient concerns and updates to nurses and medical staff
- Managed patient intake forms and ensured all documentation was completed
- Maintained patient confidentiality and followed HIPAA guidelines
- Coordinated patient flow to reduce wait times
- Handled administrative tasks such as filing, scanning, and faxing documents
Pharmacy assistant
Pill Mart Pharmacy
Dallas, Allen
2024.05 - 2024.07
- Improved patient care by providing professional advice on medications.
- Conducted regular stock checks to maintain an accurate inventory system.
- Assisted in the dispensing of prescriptions to ensure customer satisfaction.
- Prepared labels for prescription bottles with meticulous attention to detail, reducing errors in medication distribution.
- Managed cash till accurately whilst handling transactions, minimising any financial discrepancies.
- Educated customers about proper usage and potential side effects of prescribed drugs.
- Maintained high standards of cleanliness within the pharmacy, promoting a healthy environment for customers.
- Assisted pharmacy staff in preparing medications and filling orders.
Education
High School Diploma - High school
Plano East Senior High School
United states 2020.08 - 2024.05
Skills
- Communication
- Customer service
- Problem solving
- Time management
- Organization
- Attention to detail
- Teamwork
- Adaptability
- Active listening
- Conflict resolution
- Positive attitude
- Professionalism
- Relationship building
- Multitasking
- Reliability
- Fast learner
- Working under pressure
- Self-motivation
- Pharmaceutical inventory control
- Confidentiality assurance
- Pharmacy law compliance
- Narcotics storage regulation compliance
Languages
English
Native
Arabic
Fluent
Affiliations
- Writing
- Mentoring
- Event planning
- Volunteering
- Public speaking
Accomplishments
I have received several academic and leadership awards throughout high school, including 1st Place in UIL Listening in Texas , the National Honor Society Best Member Award , and the JROTC Medal for Outstanding Teamwork . I was also awarded an A Medal for Academic Excellence and the Dean's Award in recognition of my strong academic performance and impactful leadership within my school. Through my participation in the PAL (Peer Assistance and Leadership) program , I was honoured as Best Mentee for my commitment to mentorship and personal growth. Additionally, I earned 3rd Place Overall Booth in my HPP project and consistently achieved A Honor Roll recognition for my academic achievements.
Certification
I hold First Aid and CPR certification from the American Red Cross , along with an International Business and Entrepreneurship Certificate , demonstrating both emergency response preparedness and foundational knowledge in global business and entrepreneurship.
References
References available upon request.
Timeline
Pharmacy assistant
Pill Mart Pharmacy
2024.05 - 2024.07
Receptionist
STAT MD Urgent Care
2023.05 - 2023.07
High School Diploma - High school
Plano East Senior High School
2020.08 - 2024.05