Karim Emara
Business Developer
Cairo
Summary
Highly organized Business Developer with extensive talent in public speaking and delivering effective presentations. Driven leader with more than 7 years of experience prospecting business opportunities through various methods. Results-oriented business development management professional focused on exceeding revenue objectives and driving business growth. Excellent networking and lead development skills. Business-minded individual with a background in strategic analysis and deal negotiations. A highly communicative Business Developer offering exceptional territory management, deal closing and market knowledge skills. Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.
Overview
8
8
years of professional experience
Work History
Business Developer
Care Services Egypt
08.2017 - Current
- Pitched ideas for business development to executive team and gave in-depth presentations to clients using effective public speaking skills.
- Collaborated with sales and marketing departments to support client acquisition.
- Negotiated, prepared, and signed contracts with clients.
- Devised effective marketing, sales, and other promotional initiatives.
- Implemented a CRM customer relationship management for the entire company more than 40,000 employees to help support our marketing, sales and record all customer relation services that the company offer
- elevated and maintained the quality of service the company offers through implementing a Sales Buzz software that was able to monitor our quality of service by identifying several factors through a saily report that was filled by our site auditors
- implemented a CRP software that helped the company shift from ledgers to a cloud based system where daily interactions between employees are recorded their interactions. Also allowed our KPI's to work better through giving deadlines on the software and that notified management when KPI's weren't met
- created a new branding for the entire company which ranged from websites, logos, uniform to the way we approach our customers
- created a social media presence for the company to allow both employees and customers to voice their dissatisfaction or need to management instantaneously
Tour Operator
Lucky Tours Egypt
07.2016 - 08.2017
- Built personal relationships with guests to promote positive experiences.
- Collected and deposited payments from guests.
- Guided groups of up to 120 people on scheduled tours.
- Researched information on Egyptian touristic sites to provide accurate, detailed tours.
- Helped give tourists a new experience through documenting key points i researched about egyptian history that tourists wouldn't normally be informed about but that i thought would interest them
- helped bring new customers through contacting tour operations aboard
Social Media Manager
Seen Eg
09.2015 - 07.2016
- Developed marketing content such as blogs, promotional materials, and advertisements for social media.
- Analyzed and reported social media and online marketing campaign results.
- Designed and implemented social media strategies to align with business goals.
- Monitored online presence of company's brand to engage with users and strengthen customer relationships.
- helped in acquiring new customers
Education
Bachelor of Arts - Political Science
American University in Cairo
Fifth Settlement 04.2001 -
High School Diploma -
Modern Education School
Fifth Settlement 04.2001 -
Skills
Forecasting Ability
Customer Service and Support
Quality Control
Marketing Expertise
Business Planning
Networking Strength
Performance Monitoring
Analytics
Research
Proposal Writing
Market Understanding
Timeline
Business Developer
Care Services Egypt
08.2017 - Current
Tour Operator
Lucky Tours Egypt
07.2016 - 08.2017
Social Media Manager
Seen Eg
09.2015 - 07.2016
Bachelor of Arts - Political Science
American University in Cairo
04.2001 -
High School Diploma -
Modern Education School
04.2001 -