KARIM IBRAHIM KHALIL
Senior Risk Officer
New Cairo
Summary
Experienced banking and accounting professional skilled in finance management for commercial organizations. Committed to staying current on banking processes and industry trends. Seeking to leverage a decade of experience to contribute to the success of an organization. Goal is to utilize expertise to benefit the company worked for.
Overview
13
13
years of professional experience
2024
2024
years of post-secondary education
2
2
Certifications
Work History
Senior Operations Officer (risk Dept.)
FABMISR
01.2022 - Current
- Support all business products
- verifying bank terms & conditions with files
- Controlling the error rates for users
- Handling CBE reports and inquiries
- Executing transactions as authorizer level
Loans processing officer (retail support)
FABMISR
01.2020 - 01.2022
- Disbursement auto loans, small business loans, mortgage loan
- Booking credit cards cases and Tele-sales officer gaining new clients office CS cover
- Monitoring booking personal loans
- Archiving reports
Call center advisor (retail support)
Audi
01.2014 - 01.2022
- Handling all incoming calls, inquiries, complaints, banking products
- Monitoring fraud reports
- Outgoing calls and follow-up
- Promoted to shift leader
- Handling escalations
- Affluent customers outgoing calls and follow-up
Logistics coordinator
08.2012 - 12.2012
- Front office, covering customer needs and complaints
- Sales oriented, new to company
- Export operations
Education
Masters of Business Administration - Banking and Finance
Arab Academy For Science, Technology & Maritime Transport
Bachelor of logistics management and international trade management - undefined
Skills
- Hard worker
- Target oriented
- Selling skills
- Detailed oriented
- Committed
- Team work player
Certification
Credit Certificate, Very Good
Personal Information
Date of Birth: 01/10/91
Training And Development
- 2016, Oikaa LO Fashion Advanced Developmental Boot Camp
- 2016, Boot Camp 7 – Oikaa LO Fashion
- 2015, Cairo Eagles, Fashion Distributor
- 2013, Vodafone Int. Handling Orientation
- 2012, Training, Cairo Freight Forwarding
- 2011, Egypt Air, Cargo and Packaging
- 2011, Member Volunteer in AYB
- 2011, Six Sigma and Lean Manufacturing at LEONI Wiring Systems
- 2010, CI Capital, Trading Securities
- 2010, Participant in Risk Management Module at Ain Shams University
- 2009, NSGB, Training Customer Service
Timeline
Senior Operations Officer (risk Dept.)
FABMISR
01.2022 - Current
Loans processing officer (retail support)
FABMISR
01.2020 - 01.2022
Call center advisor (retail support)
Audi
01.2014 - 01.2022
Logistics coordinator
08.2012 - 12.2012
Bachelor of logistics management and international trade management - undefined
Masters of Business Administration - Banking and Finance
Arab Academy For Science, Technology & Maritime Transport
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