MICROSOFT OFFICE
Karim Mostafa
Mohamed Ahmed
Alexandria,EGYPT
Summary
Proven Office Managerwith a track record of enhancing operational efficiency at ELRIZK TRADING. Excelled in workforce management and administrative support, boosting customer satisfaction and streamlining communication. Skilled in team leadership and data entry, adept at fostering a collaborative environment and driving significant service improvements. Organized Office Manager Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
8
8
years of professional experience
2
2
Languages
Work History
Office Manager
ELRIZK TRADING
Alexandria, Alexandria
11.2017 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Increased customer satisfaction by developing effective client feedback system that led to service improvements.
- Managed scheduling and coordination of all office meetings to ensure smooth operations and minimal conflicts.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Coordinated with IT department to upgrade office technology, enhancing overall efficiency and data security.
Teaching Assistant
AIR DEFENSE COLLEGE
Alexandria
09.2016 - 09.2017
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
- Evaluated student performance through regular assessments, tracking progress and adjusting instructional strategies as needed.
- Supported classroom activities, tutoring, and reviewing work.
- Worked with teacher to optimize learning plans based on student test grades and evaluations.
- Completed daily reports on attendance and disciplinary performance.
- Facilitated activities in small groups to reinforce concepts taught by class teacher.
- Maintained safety and security by overseeing students in recess environments.
- Assisted the lead teacher in developing comprehensive lesson plans tailored to individual student needs and abilities.
Education
Bachelor of Laws - Public Law
Faculty of Law
Alexandria, Egypt 04.2001 -
Skills
Customer Service
Administrative Support
Office Management
Data Entry
Workforce Management
Team Supervision
Meeting planning
Report Writing
Team Leadership
Additional Information
"Since childhood, I have worked in the field of computer maintenance, networking, and mobile phone repair. After that, I served my military service at the Air Defense College. Following that, I joined El-RIZK Trading Company as a Systems Administrator, then as the company’s lawyer, and ultimately ended up working as the Office Manager for the Chairman's Office."
Software
Timeline
Office Manager
ELRIZK TRADING
11.2017 - Current
Teaching Assistant
AIR DEFENSE COLLEGE
09.2016 - 09.2017
Bachelor of Laws - Public Law
Faculty of Law
04.2001 -
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