Summary
Overview
Work History
Education
Skills
Graduation Project
Certification
Timeline
Generic
Karim Sobhy Mohamed

Karim Sobhy Mohamed

Senior Supervisor
6 October,Giza

Summary

Experienced Advertising Account Manager collaborating with diverse businesses to enhance key performance indicators and drive revenue growth through tailored advertising strategies. Skilled at negotiating win-win deals, leading teams with confidence, and devising strategic plans that adapt to changing market conditions. Proven track record of delivering impactful campaigns that exceed client expectations and achieve measurable results.

Overview

10
10
years of professional experience
4
4
Certifications

Work History

Partner Account Manager (Senior supervisor)

Telecom Egypt
04.2022 - Current
  • Follow-up of the WE Sales Department and the implementation of the sales strategy by the senior management in order to achieve a balance between agents and the profitability of the company in the market.
  • Managing 70 branches nationwide across Egypt.
  • Monitoring Sales & achievements per each product.
  • Profitability & marginality per branches of partner.
  • Allocating stocks for products to meet market needs.
  • Solving issues and concerns from stakeholders.

Field Operation (supervisor)

Telecom Egypt
03.2019 - 01.2022
  • Monitoring how each individual sales representative is doing.
  • Reporting directly and on a regular basis to Senior Sales Managers.
  • Giving feedback to sales representatives.
  • Monitoring what competitors are doing.
  • Providing regular feedback to the sales team in trade reports.
  • Planning and organizing the day to day activities for the sales team.
  • Identifying and qualifying sales opportunities.
  • Providing sales training and on-going mentoring to staff.
  • Detecting look & feel issues.

Team Leader, Sales Operations

Te data Call center
03.2016 - 01.2019
  • Inspired teams to achieve or exceed goals through regular motivation, implementing loyalty incentives and facilitating team-building activities.
  • Led staff meetings to delegate tasks, assign workloads and communicate changing priorities.
  • Closely monitored team performance by conducting observations and tracking key metrics, identifying and managing underachievers appropriately.

Customer Representative

Sales Call Center
04.2015 - 02.2016
  • Handled customer billing errors, researching issues in system and working to resolve problems and inconsistencies.
  • Maintained excellent customer satisfaction by delivering high-quality customer service and dealing with all matters appropriately.
  • Managed all complex complaints, issues and problems to maintain customer satisfaction.

Education

Bachelor of Computer science - CS Department

October University
Giza 6 October

Orman School

Experimental Language School

Leadership Development Program -

Telecom Egypt Training Institute
Cairo
07.2023

Skills

Issue resolution

Graduation Project

Using Data analytics to support in decision making process by using Power BI tool.

Certification

Business development management

Timeline

6 Critical practice for leading a team

05-2023

Speed of trust

03-2023

Leadership development program

11-2022

Partner Account Manager (Senior supervisor)

Telecom Egypt
04.2022 - Current

Business development management

02-2021

Field Operation (supervisor)

Telecom Egypt
03.2019 - 01.2022

Team Leader, Sales Operations

Te data Call center
03.2016 - 01.2019

Customer Representative

Sales Call Center
04.2015 - 02.2016

Orman School

Experimental Language School

Bachelor of Computer science - CS Department

October University

Leadership Development Program -

Telecom Egypt Training Institute

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Karim Sobhy MohamedSenior Supervisor