Karim Taman
Alexandria
Summary
Results-driven Key Account Manager with over 10 years of experience in business administration, sales, and marketing across telecommunications, banking, shipping, and services. Skilled in managing and expanding key client accounts, developing strategic business opportunities, and driving revenue growth. Proven ability to lead teams, optimize service delivery, and strengthen customer relationships in competitive markets. Adept at data analysis, market research, and digital tools, with a strong record of boosting customer satisfaction and achieving ambitious sales targets. Fluent in English, a native Arabic speaker, and learning German, with the flexibility and motivation to integrate into international business environments in Germany.
Overview
14
14
years of professional experience
Work History
Key Accounts Manager
Orange Egypt
09.2018 - 08.2024
- Improved account management by predicting potential competitive threats and outlining proactive solutions.
- Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
- Boosted customer satisfaction by providing teams with training and skills to optimize service delivery in alignment with individual needs.
- Leveraged strategic planning to penetrate key accounts.
- Delivered leadership to executive team dedicated to driving ambitious targets with well-orchestrated plans.
Account Manager
Lifecomm Alex
10.2017 - 09.2018
- Identified key entry points to enhance market penetration and effectively analyzed data increase profitability.
- Reinvented team interaction with prospective clients by developing innovative and creative sales pitch.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Introduced new processes to improve account and market tracking for better data analysis.
- Contributed to annual revenue goals by selling new services and developing new accounts.
Area Sales Manager
B2B Plus Co.
01.2017 - 09.2017
- Built lasting relationships with clients through outstanding customer service interactions.
- Analyzed sales data and kept up to date with market trends.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Increased revenue by productively directing time and resources to applicable areas and exceeding specific sales goals.
Payroll Relationship Manager
Commercial International Bank - CIB
01.2016 - 01.2017
- Produced payroll activities documentation and reports to meet corporate guidelines and promote transparency.
- Investigated payroll variances and employee claims to resolve discrepancies and balance financial records.
- Offered payroll-related subject matter expertise to management and employees to resolve payroll discrepancies.
Senior Sales & Marketing Executive
Egymar Shipping Agency (Zim Line)
02.2013 - 10.2015
- Utilized multiple marketing strategies to improve profitability.
- Analyzed market trends in consumer industries to implement appropriate marketing and sales methods.
- Protected top-priority accounts by employing effective sales and marketing techniques.
- Facilitated relationships with target accounts through implementation of proven networking methods.
- Created prospect rapport by approaching leads and cultivating strong business relationships through sales.
Customer Service Specialist
Helmy Abdelrahman Accounting Office
01.2011 - 01.2013
- Used consultative techniques to understand customer needs and make strategic referrals to business partners.
- Applied basic sales strategy to engage customers and present solutions to suit individual needs.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
Education
BBA - Marketing Major
Arab Academy For Science, Technology & Maritime Transport, College of Management & Technology
Alexandria01.2011
High School Diploma -
Zahran Language School
Alexandria01.2005
Skills
- New account creation
- Business development and planning
- MS Office Suite
- Customer relationship management
- Consultative selling
- Strategic planning
- Account development
- Market penetration
- Client retention strategies
- Sales forecasting
- Data analysis
- Revenue generation
- Competitive analysis
- Effective communication
- Problem solving
- Training facilitation
- Team leadership
- Relationship building
- Data-driven decision making
- High-impact proposal presentation
- Account performance analysis
- Account retention
- Client onboarding
- Services optimization
- Regulatory compliance
- Needs analysis
- Cross-functional collaboration
- Client relationship building
- Account strategy
- Account management
- Sales program creation
- Business development
- Sales tactics
- Client needs assessment
- Business strategies
- Key account management
- Sales negotiations
- Lead generation
- Relationship selling
- Sales quota achievement
- Direct sales
- Customer satisfaction
- Customer engagement
- Multitasking
- Revenue growth
- Team member motivation
- Goal setting
- Pricing strategy
- Self motivation
- Task prioritization
- Cross-selling
Languages
- Arabic, Native
- English, Fluent
- Deutsh, Fair
Personal Information
- Date of Birth: 10/01/88
- Nationality: Egyptian
- Marital Status: Married
Military Status
Exempted
Affiliations
- I used to be a professional handball player, and I played on the national team of Egypt for many years
Languages
Arabic
First Language
English
Proficient (C2)
C2
German
Beginner
A1
References
References available upon request.
Timeline
Key Accounts Manager
Orange Egypt
09.2018 - 08.2024
Account Manager
Lifecomm Alex
10.2017 - 09.2018
Area Sales Manager
B2B Plus Co.
01.2017 - 09.2017
Payroll Relationship Manager
Commercial International Bank - CIB
01.2016 - 01.2017
Senior Sales & Marketing Executive
Egymar Shipping Agency (Zim Line)
02.2013 - 10.2015
Customer Service Specialist
Helmy Abdelrahman Accounting Office
01.2011 - 01.2013
BBA - Marketing Major
Arab Academy For Science, Technology & Maritime Transport, College of Management & Technology
High School Diploma -
Zahran Language School
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