Java Enterprise
Karim Yousef
Technology Unit Manager - IT Modernization
Riyadh
Summary
Dynamic Senior Unit Manager at ejada Systems with a proven track record in workforce planning and organizational development. Spearheaded innovative solutions that enhanced operational efficiency and employee engagement. Expert in cross-functional team management, fostering collaboration, and driving significant improvements in productivity and quality assurance. Strong communicator committed to continuous improvement.
Overview
19
19
years of professional experience
5
5
years of post-secondary education
3
3
Certifications
3
3
Languages
Work History
Senior Unit Manager
Ejada Systems
04.2024 - Current
- Implemented innovative solutions to address complex business challenges and drive continuous improvement.
- Mentored junior staff members to enhance their skills, improve productivity levels, and advance their careers within the company.
- Delivered exceptional customer service by addressing client concerns promptly and effectively, leading to increased loyalty and repeat business.
- Championed a culture of innovation within the unit that encouraged employees to generate creative ideas for process improvements or new product development initiatives.
- Collaborated with cross-functional teams to develop new products or services, meeting customer needs and driving revenue growth.
- Enhanced operational efficiency by streamlining processes, reducing redundancies, and optimizing resource allocation.
- Established quality assurance procedures, resulting in improved product quality and reduced defect rates.
- Improved employee engagement levels through open communication channels, regular team meetings, and recognition programs celebrating achievements.
- Oversaw the implementation of new technology systems that streamlined operations while improving data accuracy.
- Fostered strong relationships with key stakeholders both internally and externally to support strategic objectives.
- Conducted thorough risk assessments to identify potential vulnerabilities in operations or strategy execution; developed mitigation plans accordingly.
- Demonstrated strong leadership skills, effectively managing diverse teams and overcoming challenges to achieve shared goals.
- Developed successful marketing strategies that increased brand visibility and market share.
- Developed and executed successful change management plans to support organizational growth or restructuring initiatives.
- Analyzed market trends to identify opportunities for expansion into new markets or further penetration of existing ones.
- Negotiated contracts with vendors and suppliers, securing favorable terms that reduced costs while maintaining quality standards.
- Managed budgets and financials for the unit, ensuring optimal cost control and profitability.
- Led a high-performing team to achieve top results in sales growth, customer satisfaction, and operational excellence.
- Increased employee retention by implementing effective training programs and providing regular performance feedback.
- Assisted in development and implementation of policies, procedures, and regulations for unit operations.
Unit Manager
Ejada Systems
Riyadh
01.2019 - 03.2024
- Assisted in development and implementation of policies, procedures, and regulations for unit operations.
- Optimized staffing levels by monitoring unit needs and making data-driven adjustments to scheduling as necessary.
- Handled complaints from patients and families and immediately took steps for quick resolution and to prevent reoccurrence.
- Mentored new hires during orientation periods for seamless integration into the team while maintaining high-quality patient care standards.
- Increased staff retention rates with supportive leadership techniques, mentoring programs, and positive work environment initiatives.
- Promoted a culture of safety within the unit by enforcing strict adherence to protocols, guidelines, and infection control measures.
- Developed strong working relationships with physicians, nurses, therapists, and ancillary staff for cohesive unit functioning.
- Managed budgetary constraints through careful resource allocation, cost control measures, and fiscal responsibility practices.
- Evaluated employee performance regularly for professional growth opportunities, accountability measures, and feedback-driven improvement strategies.
- Implemented evidence-based practices within the unit to enhance overall quality of care provided to patients.
- Resolved conflicts among team members quickly to maintain a positive working environment conducive for continued excellence in patient care.
- Ensured compliance with regulations and standards through regular audits, staff education, and policy updates.
- Coordinated cross-functional teams to address complex project challenges, ensuring timely completion.
- Achieved top employee performance ratings, fostering environment of accountability and support.
- Spearheaded initiatives to enhance product quality, collaborating closely with quality assurance team.
- Developed and executed training programs that significantly increased staff competency.
- Led unit to exceed performance goals through strategic planning and effective resource allocation.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Successfully negotiated client contract renewals to create increased revenue.
Software Architect
Ejada Systems
07.2014 - 12.2018
- Optimized database structures for improved query performance, resulting in faster response times for endusers.
- Mentored junior developers on best practices in software architecture design and coding techniques, fostering a culture of continuous learning and growth within the team.
- Enhanced software performance by identifying and resolving system bottlenecks through thorough code analysis and optimization.
- Conducted regular performance evaluations of existing systems for potential improvements or upgrades based on emerging trends or changing business needs.
- Developed robust and scalable software architectures, resulting in reduced maintenance costs and improved system stability.
- Migrated legacy systems to modern platforms, ensuring seamless integration with existing infrastructure while minimizing downtime.
- Implemented comprehensive security measures to protect sensitive data from unauthorized access, maintaining strict compliance with industry regulations.
- Championed the use of open-source technologies to enhance software capabilities without incurring additional licensing fees.
Senior Software Engineer
Ejada Systems
04.2008 - 06.2014
- Enhanced software functionality by identifying and resolving complex technical issues.
- Mentored junior developers, fostering professional growth and enhancing team productivity.
- Developed scalable applications using agile methodologies for timely project delivery.
- Managed multiple projects simultaneously while maintaining strict deadlines and high-quality standards.
- Maintained comprehensive documentation of development work, facilitating knowledge sharing among team members.
- Regularly reviewed peers'' code contributions, offering constructive feedback to enhance overall product quality.
- Collaborated with cross-functional teams to design innovative software solutions.
- Proactively identified areas for process improvement, implementing changes that led to significant time savings for the team.
- Delivered exceptional client support by promptly addressing concerns and implementing requested changes or enhancements to software solutions.
- Streamlined development workflows to increase team efficiency and reduce time spent on repetitive tasks.
- Analyzed proposed technical solutions based on customer requirements.
- Collaborated with management, internal and development partners regarding software application design status and project progress.
- Developed robust, scalable, modular and API-centric infrastructures.
- Supervised work of programmers, designers and technicians, assigned tasks and monitored performance against targets.
- Created proofs of concept for innovative new solutions.
- Designed and implemented scalable applications for data extraction and analysis.
Junior Software Engineer
Ejada Systems
07.2006 - 03.2008
- Delivered high-quality code on time, contributing to overall project success.
- Contributed to innovative solutions with thoughtful problem-solving techniques.
- Documented software development methodologies in technical manuals to be used by IT personnel in future projects.
- Delivered completed products within project deadline.
- Collaborated with team members for successful completion of large-scale projects.
- Improved software efficiency by identifying and resolving programming bugs.
- Worked closely with quality assurance teams to address identified issues promptly, ensuring a high level of product stability upon release.
- Developed robust applications by utilizing modern programming languages and frameworks.
- Took initiative in self-directed learning opportunities, enhancing skill set as a junior engineer.
- Assisted development of technical documentation and revised documentation.
- Analyzed code defects and failures and presented code refactors and design fixes.
- Demonstrated commitment to continuous learning by staying current on industry trends and technology advancements.
- Participated in ongoing professional development activities such as workshops and conferences, applying gained knowledge to daily work tasks.
- Proved successful working within tight deadlines and a fast-paced environment.
Education
Bachelor of Science - Computer Engineering
Alexandria Univeristy
Alexandria 09.2001 - 06.2006
Skills
Workforce planning
Organizational development
Key performance indicators
Staff training and development
Corporate communications
Cross-functional team management
Teamwork
Problem-solving
Multitasking
Excellent communication
Self motivation
Time management abilities
Critical thinking
Software
C
Artificial Intelligence
Flutter
Python
Certification
Java Certified Programmer
Timeline
Senior Unit Manager
Ejada Systems
04.2024 - Current
Unit Manager
Ejada Systems
01.2019 - 03.2024
TOGAF
05-2018
PMP
08-2014
Software Architect
Ejada Systems
07.2014 - 12.2018
Java Certified Programmer
06-2011
Senior Software Engineer
Ejada Systems
04.2008 - 06.2014
Junior Software Engineer
Ejada Systems
07.2006 - 03.2008
Bachelor of Science - Computer Engineering
Alexandria Univeristy
09.2001 - 06.2006
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