Java Enterprise
Karim Yousef
Technology Unit Manager - IT Modernization
Riyadh
Summary
Dynamic Senior Unit Manager at ejada Systems with a proven track record in workforce planning and organizational development. Spearheaded innovative solutions that enhanced operational efficiency and employee engagement. Expert in cross-functional team management, fostering collaboration, and driving significant improvements in productivity and quality assurance. Strong communicator committed to continuous improvement.
Overview
19
19
years of professional experience
5
5
years of post-secondary education
3
3
Certifications
3
3
Languages
Work History
Senior Unit Manager
Ejada Systems
04.2024 - Current
- Implemented innovative solutions to address complex business challenges and drive continuous improvement.
- Mentored junior staff members to enhance their skills, improve productivity levels, and advance their careers within the company.
- Delivered exceptional customer service by addressing client concerns promptly and effectively, leading to increased loyalty and repeat business.
- Championed a culture of innovation within the unit that encouraged employees to generate creative ideas for process improvements or new product development initiatives.
- Collaborated with cross-functional teams to develop new products or services, meeting customer needs and driving revenue growth.
- Enhanced operational efficiency by streamlining processes, reducing redundancies, and optimizing resource allocation.
- Established quality assurance procedures, resulting in improved product quality and reduced defect rates.
- Improved employee engagement levels through open communication channels, regular team meetings, and recognition programs celebrating achievements.
- Oversaw the implementation of new technology systems that streamlined operations while improving data accuracy.
- Fostered strong relationships with key stakeholders both internally and externally to support strategic objectives.
- Conducted thorough risk assessments to identify potential vulnerabilities in operations or strategy execution; developed mitigation plans accordingly.
- Demonstrated strong leadership skills, effectively managing diverse teams and overcoming challenges to achieve shared goals.
- Developed successful marketing strategies that increased brand visibility and market share.
- Developed and executed successful change management plans to support organizational growth or restructuring initiatives.
- Analyzed market trends to identify opportunities for expansion into new markets or further penetration of existing ones.
- Negotiated contracts with vendors and suppliers, securing favorable terms that reduced costs while maintaining quality standards.
- Managed budgets and financials for the unit, ensuring optimal cost control and profitability.
- Led a high-performing team to achieve top results in sales growth, customer satisfaction, and operational excellence.
- Increased employee retention by implementing effective training programs and providing regular performance feedback.
- Assisted in development and implementation of policies, procedures, and regulations for unit operations.
Unit Manager
Ejada Systems
Riyadh
01.2019 - 03.2024
- Assisted in development and implementation of policies, procedures, and regulations for unit operations.
- Optimized staffing levels by monitoring unit needs and making data-driven adjustments to scheduling as necessary.
- Handled complaints from patients and families and immediately took steps for quick resolution and to prevent reoccurrence.
- Mentored new hires during orientation periods for seamless integration into the team while maintaining high-quality patient care standards.
- Increased staff retention rates with supportive leadership techniques, mentoring programs, and positive work environment initiatives.
- Promoted a culture of safety within the unit by enforcing strict adherence to protocols, guidelines, and infection control measures.
- Developed strong working relationships with physicians, nurses, therapists, and ancillary staff for cohesive unit functioning.
- Managed budgetary constraints through careful resource allocation, cost control measures, and fiscal responsibility practices.
- Evaluated employee performance regularly for professional growth opportunities, accountability measures, and feedback-driven improvement strategies.
- Implemented evidence-based practices within the unit to enhance overall quality of care provided to patients.
- Resolved conflicts among team members quickly to maintain a positive working environment conducive for continued excellence in patient care.
- Ensured compliance with regulations and standards through regular audits, staff education, and policy updates.
- Coordinated cross-functional teams to address complex project challenges, ensuring timely completion.
- Achieved top employee performance ratings, fostering environment of accountability and support.
- Spearheaded initiatives to enhance product quality, collaborating closely with quality assurance team.
- Developed and executed training programs that significantly increased staff competency.
- Led unit to exceed performance goals through strategic planning and effective resource allocation.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Successfully negotiated client contract renewals to create increased revenue.
Software Architect
Ejada Systems
07.2014 - 12.2018
- Optimized database structures for improved query performance, resulting in faster response times for endusers.
- Mentored junior developers on best practices in software architecture design and coding techniques, fostering a culture of continuous learning and growth within the team.
- Enhanced software performance by identifying and resolving system bottlenecks through thorough code analysis and optimization.
- Conducted regular performance evaluations of existing systems for potential improvements or upgrades based on emerging trends or changing business needs.
- Developed robust and scalable software architectures, resulting in reduced maintenance costs and improved system stability.
- Migrated legacy systems to modern platforms, ensuring seamless integration with existing infrastructure while minimizing downtime.
- Implemented comprehensive security measures to protect sensitive data from unauthorized access, maintaining strict compliance with industry regulations.
- Championed the use of open-source technologies to enhance software capabilities without incurring additional licensing fees.
Senior Software Engineer
Ejada Systems
04.2008 - 06.2014
- Enhanced software functionality by identifying and resolving complex technical issues.
- Mentored junior developers, fostering professional growth and enhancing team productivity.
- Developed scalable applications using agile methodologies for timely project delivery.
- Managed multiple projects simultaneously while maintaining strict deadlines and high-quality standards.
- Maintained comprehensive documentation of development work, facilitating knowledge sharing among team members.
- Regularly reviewed peers'' code contributions, offering constructive feedback to enhance overall product quality.
- Collaborated with cross-functional teams to design innovative software solutions.
- Proactively identified areas for process improvement, implementing changes that led to significant time savings for the team.
- Delivered exceptional client support by promptly addressing concerns and implementing requested changes or enhancements to software solutions.
- Streamlined development workflows to increase team efficiency and reduce time spent on repetitive tasks.
- Analyzed proposed technical solutions based on customer requirements.
- Collaborated with management, internal and development partners regarding software application design status and project progress.
- Developed robust, scalable, modular and API-centric infrastructures.
- Supervised work of programmers, designers and technicians, assigned tasks and monitored performance against targets.
- Created proofs of concept for innovative new solutions.
- Designed and implemented scalable applications for data extraction and analysis.
Junior Software Engineer
Ejada Systems
07.2006 - 03.2008
- Delivered high-quality code on time, contributing to overall project success.
- Contributed to innovative solutions with thoughtful problem-solving techniques.
- Documented software development methodologies in technical manuals to be used by IT personnel in future projects.
- Delivered completed products within project deadline.
- Collaborated with team members for successful completion of large-scale projects.
- Improved software efficiency by identifying and resolving programming bugs.
- Worked closely with quality assurance teams to address identified issues promptly, ensuring a high level of product stability upon release.
- Developed robust applications by utilizing modern programming languages and frameworks.
- Took initiative in self-directed learning opportunities, enhancing skill set as a junior engineer.
- Assisted development of technical documentation and revised documentation.
- Analyzed code defects and failures and presented code refactors and design fixes.
- Demonstrated commitment to continuous learning by staying current on industry trends and technology advancements.
- Participated in ongoing professional development activities such as workshops and conferences, applying gained knowledge to daily work tasks.
- Proved successful working within tight deadlines and a fast-paced environment.
Education
Bachelor of Science - Computer Engineering
Alexandria Univeristy
Alexandria 09.2001 - 06.2006
Skills
Workforce planning
Organizational development
Key performance indicators
Staff training and development
Corporate communications
Cross-functional team management
Teamwork
Problem-solving
Multitasking
Excellent communication
Self motivation
Time management abilities
Critical thinking
Software
C
Artificial Intelligence
Flutter
Python
Certification
Java Certified Programmer
Timeline
Senior Unit Manager
Ejada Systems
04.2024 - Current
Unit Manager
Ejada Systems
01.2019 - 03.2024
TOGAF
05-2018
PMP
08-2014
Software Architect
Ejada Systems
07.2014 - 12.2018
Java Certified Programmer
06-2011
Senior Software Engineer
Ejada Systems
04.2008 - 06.2014
Junior Software Engineer
Ejada Systems
07.2006 - 03.2008
Bachelor of Science - Computer Engineering
Alexandria Univeristy
09.2001 - 06.2006
Similar Profiles
Mohamed Adel NousierMohamed Adel Nousier
Head of Governmental and Shared Services Units, Modernization Department at Ejada SystemsHead of Governmental and Shared Services Units, Modernization Department at Ejada Systems
Abdullah Galal IbrahimAbdullah Galal Ibrahim
Big Data Engineer at Ejada SystemsBig Data Engineer at Ejada Systems
Ahmed Essmat DerbalaAhmed Essmat Derbala
Senior Project Manager at Ejada SystemsSenior Project Manager at Ejada Systems