KHADIJAH DIAB

My experience in this company spans more than five years and has included working for the following brands:

• Global Talent Manager at Transparent, is an all-in-one ecosystem that brings together both the talents and the clients of the industry in one place for all regions of the world.
• Global Talent Manager at the Content Creation Unit, where I deeply understood the service I provided & built a large database of writers.
• Senior Talent Manager at Torjoman. It's one of several brands that operate under the umbrella of Future Group which focuses on the GULF area.

Responsibilities:

• Cooperate with Sales, Language Department, and Operations to identify and contract suitable freelance vendors worldwide (translators, reviewers, content writers, and other language-related service providers) based on production requirements and corporate sourcing strategy

• Provide guidance and consultancy to ensure operations and allocated projects are provided with the best possible vendor solutions, considering price, quality, availability, and service

• Continue to improve the Talent Management processes to ensure we work with the best talents in the market.

• Build lasting relationships with our worldwide vendors to ensure they feel valued and have a key contact for any questions or issues

• Negotiate price rates with vendors as needed on allocated account(s) on a yearly and project basis

• Tracking freelancers' performance and working directly with the client & and internal teams to overcome any performance issues

• Liaise directly between the PMs and freelance network to plan resources for upcoming projects, often with urgent deadlines

• Responsible for ensuring that the information in our talent database is accurate and up to date.

• Constantly look for new recruitment sources.

• Develop and implement sourcing strategies to attract top-tier linguistic talent globally.

Responsibilities:

• Cooperate with Sales, Language Department, and Operations to identify and contract suitable freelance vendors worldwide (translators, reviewers, content writers, and other languagerelated service providers) based on production requirements and corporate sourcing strategy.

• Provide guidance and consultancy to ensure operations and allocated projects are provided with the best possible vendor solutions, considering price, quality, availability, and service.

• Continue to improve the Talent Management processes to ensure we work with the best talents in the market

• Build lasting relationships with our worldwide vendors to ensure they feel valued and have a key contact for any questions or issues

• Negotiate price rates with vendors as needed on allocated account(s) on a yearly and project basis

• Tracking freelancers’ performance and working directly with the client & and internal teams to overcome any performance issues

• Liaise directly between the PMs and freelance network to plan resources for upcoming projects, often with urgent deadlines

• Responsible for ensuring that the information in our talent database is accurate and up to date.

• Constantly look for new recruitment sources.

• Develop and implement sourcing strategies to attract top-tier linguistic talent globally.

Responsibilities:

• Represent the company most professionally and develop a strong vendor relationship through excellent communication

• Recruit new specialized vendors to create and expand a multilingual resource database to accommodate clients' needs.

• Negotiate buying rates with vendors and proceed with our vendor's NDA and applications.

• Provide the PM Team with any information needed regarding the resources (contact details, Blind CVs, feedback on their Quality and experience)

• Answer Linguist's payment and invoicing inquiries, in liaison with our accounts department.

• Active ongoing management of our linguist's database and Keeping records up to date in the company database system

• Monitoring the workflow and projects assigned to vendors.

b Responsibilities:

HR Coordinator JD:

• Assist HR Manager in (employee relations, performance management, and recruitment) Procedures

• Schedule meetings, interviews, HR events, etc and maintain the team's agenda

• Develop a pool of qualified candidates in advance of need

• Determine applicant requirements by studying job descriptions and job specifications

• Conduct phone and initial face-to-face interviews in a professional and presentable manner

• Perform all data entry and proper filling system to keep a qualified candidates database

Vendor Manager JD:

• Creating a database of freelance translators and linguists to work for the company

• Manage the community of our freelancers

• Supporting project managers by managing negotiations with freelancers regarding rates, to keep work within specified budgets

• Recruit/schedule new project participants

• Build a team of professional transcribes around the world and manage the work to make sure it meets the client's expectations

• Build programs for our freelance workers that will help to increase their engagement and increase the quality of their work

• Track quality metrics and performance per project and freelancer

• Manage the development of a system that will help us collect data about the quality of the work of our freelance team.

Responsibilities:

• Design and update job descriptions

• Source potential candidates from various online channels (e.g

• Social media and professional platforms)

• Craft recruiting emails to attract passive candidates

• Screen incoming resumes and application forms

• Interview candidates (via phone, video, and in-person)

• Prepare and distribute assignments and numerical, language, and logical reasoning tests

• Advertise job openings on the company's careers page, social media, job boards, and internally

• Provide shortlists of qualified candidates to hiring managers

• Send job offer emails and answer queries about compensation and benefits

• Monitor key HR metrics, including time-to-fill, time-to-hire and source of hire.

Responsibilities:

• Participate in job fairs and host in-house recruitment events

• Collaborate with managers to identify future hiring needs

• Act as a consultant to new hires and help them onboard

• Welcoming clients and following them up throughout their studies

• Work on the basic preparations that must be made before, during, and after the end of the training course

• Establishing courses on system elements and creating reserve courses, enhances the performance of the sales team

• The lecturers' problems with coordinating the daily lecture schedule and the timetable for the courses and packages in a complete manner and the extent of their commitment

• Lecturers inform you of the start and end times of training course lectures

• Determine the dates for the training courses in line with the lecturers' schedule, without affecting the time plan for the training course

• The liaison between lecturers, clients, and all other departments and divisions regarding training courses

• Dealing with clients directly regarding training course dates

• Follow up on all courses and ensure that they are going well and adhere to the previously planned timetable

• Follow up and review customer reservations with the sales department

• Dealing with the preparation of various periodic reports, whether daily, weekly, or monthly

• Performing the tasks required of the direct manager.