Khalid Emad Abd El Salam
Dubai,UAE
Summary
Dynamic professional with expertise in planning, communication, and presentation skills, complemented by mastery of Microsoft Office Suite and Excel. Demonstrates strong account management techniques and sales strategies, with a keen understanding of market analysis and competitor awareness. Adept at multi-tasking and territory management, consistently delivering quarterly business reviews that drive success. Committed to leveraging skills for continued growth in a challenging environment.
Overview
19
19
years of professional experience
2004
2004
years of post-secondary education
Work history
Key Account Manager
Ideal Life Medical Company
, UAE & Oman
2024.01 - 2025.07
- Navigated through tough negotiations while maintaining professional working relationships.
- Delivered presentations, secured new partnerships.
- Formulated strategic plans to increase product visibility and market share.
- Participated in trade shows and corporate events to strengthen brand presence.
- Secured long-term customer loyalty with excellent service and understanding of client needs.
- Resolved escalated customer issues promptly for increased satisfaction rates.
- Implemented customer retention strategies, fostered strong relationships.
Key Account Manager
Ideal Life Medical Company
, Saudi Arabia Area: Riyadh & Eastern Area
2023.01 - 2023.12
- Navigated through tough negotiations while maintaining professional working relationships.
- Resolved escalated customer issues promptly for increased satisfaction rates.
- Identified opportunities for cross-selling, created additional revenue streams.
- Coordinated with internal departments for seamless service delivery to clients.
- Maintained detailed knowledge of industry trends, positioned products effectively in the market.
Supervisor
White Medience
Riyadh, Saudi Arabia
2022.09 - 2022.12
- Provided constructive feedback to staff for improved performance levels.
- Managed daily operations to increase productivity.
- Ensured smooth operations with regular maintenance checks.
- Improved team efficiency by implementing new scheduling practices.
- Identified potential risks and mitigated them through proactive measures.
- Implemented company policies effectively, maintained high standards of service delivery.
- Promoted a safe work environment by enforcing strict adherence to safety regulations.
- Assisted in the recruitment process for hiring quality staff members.
Product Specialist
White Medience
Riyadh, Saudi Arabia
2022.05 - 2022.08
- Enhanced product knowledge by attending industry events and trainings.
- Managed product life cycle from conception to end of line, ensuring smooth transitions.
- Developed technical manuals for improved product understanding amongst team members.
- Identified gaps in the market through intensive competitor analysis, driving innovative solutions.
- Strengthened customer relationships with regular product demonstrations.
District Manager
Queen Pharm Company
Dakahlia, Egypt
2021.02 - 2022.01
- Identified opportunities for growth within the district market.
- Mediated staff disputes, promoting a harmonious work environment.
- Provided leadership for district-wide initiatives, enhancing operational efficiency.
- Fostered team collaboration, resulting in improved customer service.
District Manager
Pixel Pharma Company
Dakahlia, Egypt
2017.03 - 2021.01
- Mentored new hires to foster talent retention.
- Travelled across the district to oversee store operations.
- Maintained communication channels between upper management and frontline employees, facilitating better understanding of company goals.
- Improved district performance by implementing strategic plans and policies.
District Manager
Interphama U.K Company
Dakahlia, Egypt
2015.01 - 2017.02
- Maintained communication channels between upper management and frontline employees, facilitating better understanding of company goals.
- Conducted periodic performance reviews of subordinates, providing constructive feedback.
- Managed multi-site operations to ensure seamless business continuity.
- Provided leadership for district-wide initiatives, enhancing operational efficiency.
Supervisor
Egyphar Company
Dakahlia, Egypt
2014.01 - 2014.12
- Oversaw inventory management to avoid any shortage or excess stock issues.
- Reduced workplace conflicts through effective communication and negotiation skills.
- Delegated tasks appropriately, achieved balanced workload among team members.
- Managed daily operations to increase productivity.
Medical Rep and Senior Medical Rep
Egyphar Company
Dakahlia, Egypt
2006.06 - 2013.12
- Provided feedback on market trends to the marketing team regularly, improving strategy effectiveness.
- Ensured compliance with all company policies and regulations during promotional activities.
- Managed client database efficiently to streamline communication processes.
- Conducted demonstrations of how to use medical equipment when necessary, increasing user confidence.
Education
Bachelor Degree of Veterinary Medicine -
Mansoura University
Diploma of Veterinary Medicine - undefined
Skills
- Planning
- Communication and Presentation Skills
- Hard Worker
- Microsoft Office
- Excel
- Quarterly business review
- Microsoft office suite mastery
- Competitor awareness
- Market analysis understanding
- Multi-Tasking mastery
- Account management techniques
- Sales techniques
- Territory management
Personal Information
- Place of birth: Iraq
- Date of birth: 11/29/82
- Nationality: Egyptian
- Marital status: Married
Custom
- Selling Skills
- Negotiation Skills
- Planning
- Coaching
- Leadership
- Controlling
Languages
Arabic
Native
English
Advanced
Timeline
Key Account Manager
Ideal Life Medical Company
2024.01 - 2025.07
Key Account Manager
Ideal Life Medical Company
2023.01 - 2023.12
Supervisor
White Medience
2022.09 - 2022.12
Product Specialist
White Medience
2022.05 - 2022.08
District Manager
Queen Pharm Company
2021.02 - 2022.01
District Manager
Pixel Pharma Company
2017.03 - 2021.01
District Manager
Interphama U.K Company
2015.01 - 2017.02
Supervisor
Egyphar Company
2014.01 - 2014.12
Medical Rep and Senior Medical Rep
Egyphar Company
2006.06 - 2013.12
Diploma of Veterinary Medicine - undefined
Bachelor Degree of Veterinary Medicine -
Mansoura University