Khaled Ahmed
Team Leader
6th of October City
Summary
Dynamic team leader with a proven track record at Concentrix, enhancing productivity through effective work processes and targeted coaching. Skilled in team motivation and work planning, I empower team members to excel, resulting in improved performance and collaboration. Adept at managing diverse tasks while maintaining high customer satisfaction standards.
Organized Team Leader builds positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor.
Overview
7
7
years of professional experience
2
2
Languages
Work History
Team Leader
Concentrix
12.2023 - Current
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
Travel Consultant
Concentrix
12.2023 - Current
- Worked closely with clients to understand unique needs and meet specific travel desires.
- Exceeded customer service satisfaction standards by understanding and anticipating clients' expectations.
- Maintained accurate records of bookings, payments, and client information for smooth operations and future reference.
- Kept abreast of all airline rules, regulatory requirements and industry standards when scheduling travel arrangements.
Storekeeper
Sumitomo Electric Wiring Systems
03.2022 - 08.2023
- Received product shipments and organized in stockroom storage area.
- Improved inventory accuracy by conducting regular stock checks and maintaining updated records.
- Kept sales receipts and maintained accounting records.
- Ensured accurate documentation of all incoming materials, verifying quantities against purchase orders and communicating discrepancies to relevant parties.
QS
Shield For Natural Gas
03.2019 - 06.2021
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Education
Bachelor of Accounting - Accountant
Bani-Suef University
Bani Suwayf, Egypt 04.2001 -
Skills
Team supervision
Timeline
Team Leader
Concentrix
12.2023 - Current
Travel Consultant
Concentrix
12.2023 - Current
Storekeeper
Sumitomo Electric Wiring Systems
03.2022 - 08.2023
QS
Shield For Natural Gas
03.2019 - 06.2021
Bachelor of Accounting - Accountant
Bani-Suef University
04.2001 -