Khaled Ashraf

• Managed and supported a team of leaders by clearly defining their responsibilities and aligning their objectives with organizational goals.
• Provided ongoing guidance and resources to enhance team effectiveness and ensure successful leadership across departments.
• Facilitated seamless communication across all departments, promoting collaboration and efficient information flow throughout the organization.
• Maintained strong client relationships by establishing clear communication channels, providing timely updates, and proactively addressing client needs.
• Actively sought and implemented client feedback to tailor services that meet client expectations, enhancing satisfaction and fostering long-term loyalty.
• Implemented a Customer Relationship Management (CRM) system to track client interactions and feedback, leading to more personalized service and improved client engagement.

• Develop and implement sales strategies and initiatives to achieve business objectives.
• Design, create, and maintain all sales tools including presentations, proposals, templates, and sales collateral.
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs.

Responsible for organize all the summer events, tournaments, activities and strategic planning to ensure each occasion unfolded seamlessly, leaving a lasting impression on attendees.

• It was a local homebuyer company called Real Estate Investment, reaching out to a huge number of homeowners every day all over the USA to see if they would consider a cash offer for their properties.
• While working as a Quality Assurance, validating leads, auditing calls, tracking agents' performance, handling clients' complaints.
  

• Cold caller for real estate involves making outbound calls to homeowners who might be interested in selling their properties and arranging procedures.
• While working as a Quality Assurance Specialist validating leads, support newcomers by providing them with knowledge and effective access to tools, monitoring new candidates' performance through calls, and offering feedback through one-on-one coaching and team meetings.

Reaching out to homeowners via SMS and email to inquire whether they might be considering selling their properties all over California, manage multiple conversations simultaneously while maintaining high level of accuracy and efficiency.