Khaled El-Awady
Overview
11
11
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Help Desk Officer
National Bank of Kuwait
Cairo
02.2019 - Current
Help Desk Administrator
Cairo Airport Cargo Company-CACC
Cairo
05.2016 - 01.2019
- Industry: Import and Export
- Company Size: 101-500 employees
IT Engineer
Hassan Allam Sons Holding
03.2015 - 04.2016
- Industry: Construction - Industrial Facilities and Infrastructure, Construction - Residential &
- Commercial/Office
- Company Size: More than 1000 employees
Help Desk
Medstar Group & Star House
Cairo
04.2013 - 03.2015
- Industry: Wholesale Trade, Public Relations and Communications, Human Resources
- Company Size: More than 1000 employees
03.2012 - 05.2013
- 1 year and 2 months)
Education
BS - Management Information System, MIS
Future Academy
01.2008 - 01.2012
BS - Management Information system
Future
Programming Diploma - undefined
VB
SQL Server 2008 R2 System Analysis - undefined
CCNA - undefined
Ahmed Nabil Center
Routing and Switching - undefined
CCNA - undefined
MCSA at Eduors - undefined
MCSA - undefined
A - undefined
Microsoft Access 2010 - undefined
Diploma - undefined
E-Marketing - undefined
Communication Skills - undefined
Marketing Diploma - undefined
Sales Diploma - undefined
Skills
Cairo, EgyptIndustry: Computer Software, Computer Hardware, Computer NetworkingCompany Size: 1-10 employeesNetworkingMaintenance Pc ,LaptopSales skillsJan 2011 to Jan 2012(1 year)Network Operator at High Net for internet serviceIndustry: Internet/E-commerce, Computer Networking, Computer HardwareJun 2007 to Sep 2007(3 months)Learning computer and networks at CompulandIndustry: Computer Hardware1CVCERTIFICATES AND TRAININGSMar 2020 Microsoft Exchange 2016 Design at New HorizonMicrosoft Exchange 2016 DesignMar 2020 Microsoft Exchange 2016 Administration at New HorizonMicrosoft Exchange 2016 AdministrationOct 2019 ITIL at New HorizonsOct 2018 MSCA 2016 at New HorizonWindows Server 2016 - 740 , 741 , 742Aug 2018 MCSA Net at Senior StepsJavascript , C# ASPNet , CSS HTML SQL serverSKILLSAdvanced inMicrosoft Windows and Fortinet FirewallIntermediate in T24, configure routers, PC hardware, Printers, scanners, computer peripherals, MobileDevices , Networking, Information Technology (IT) and symantec Backup ExecAREAS OF EXPERTISEAdvanced in Help Desk and Printer ServerIntermediate in Printers, TMG Server, Antivirus Server , File Server, Windows Server 2008 & 2012, MailConfiguration, Networking , DHCP, DNS, Group Policy , Routers, Cameras & DVR , UPS TroubleshootingHand Held Troubleshooting and Firewall Server32020
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Help Desk Officer
National Bank of Kuwait
02.2019 - Current
Help Desk Administrator
Cairo Airport Cargo Company-CACC
05.2016 - 01.2019
IT Engineer
Hassan Allam Sons Holding
03.2015 - 04.2016
Help Desk
Medstar Group & Star House
04.2013 - 03.2015
03.2012 - 05.2013
BS - Management Information System, MIS
Future Academy
01.2008 - 01.2012
BS - Management Information system
Future
Programming Diploma - undefined
VB
SQL Server 2008 R2 System Analysis - undefined
CCNA - undefined
Ahmed Nabil Center