Khaled Farag

Professional leader in international business with solid track record in driving market growth and operational excellence. Proven ability to lead diverse teams, adapt to changing environments, and foster collaboration to achieve strategic goals. Skilled in market analysis, strategic planning, and relationship management, ensuring impactful results and sustained success.

• MOTA II Solucoes Ceramicas, Heliopolis, Cairo, Egypt, 09/01/18, Present, Supply Chain Manager Egypt, Ensure the development of the Supply Chain function strategic goals, business plans, budgets and resources in accordance with MCS overall strategy., Provide direction for the development of adequate policies, processes and KPIs for the Supply Chain function to grow MCS total value of business., Optimize the supply and demand of Raw Materials from Portugal to Egypt., Consult the Co-CEO and Export Function team to establish robust processes about Supply Chain function goals, financial targets and issues., Maintain close customer links to ensure timely supply of products and develop innovative sourcing and supply chain strategies to meet present and future materials requirements of MCS., Apply local market knowledge of Sourcing and Procurement principles, negotiation strategy and relationship management., Oversee the identification and fulfillment of MCS materials and items needs through designing an effective model for strategic sourcing of materials., Review and advise on any agreements and contracts concerning major suppliers, including vessel and transport., Review and approve sourcing and procurement strategies for various types of supplies involving high volume materials, and monitor adherence of business units and entities to set strategies., Participate and provide insights in developing the preferred criteria for evaluating and approving suppliers, reviews the approved suppliers list for different key materials across different business units and entities, in consultation with the respective business units and entities., Ensure that business units and entities activities conform to the Supply Chain strategies, policies and operations., Monitor warehousing operations across Egypt and ensure proper inventory controls are developed and implemented., Oversee the transportation related activities (inbound) and ensure efficient and effective operations considering satisfaction of MCS customers., Ensure proper balance between supply and demand of materials and items, and monitor cost efficiency of supply chain operations across Egypt for MCS., Consider the consolidation, where applicable, of the business major materials demand for greater negotiating power and lower costs (economies of scale)., Establish, manage and maintain a strong business relationship with key customers and service suppliers.
• The African Gate "TAG", 6th of October, Cairo, Egypt, 05/01/17, Present, Co-founder, Process, Management and Export consultant, Establishing Company's Process and Procedures, Creating process and procedures to control the flow of information and funds, Setting roles and duties for company's team, Creating and controlling company's policy for investment and expenditure, Sourcing: Seeking and negotiating local suppliers for needed products serving export orders, Seeking and monitoring packaging and advertising companies to serve newly captured business, Export Sales & Customer service: Creating new business and opening new markets, Negotiating prices and contracts, Monitor customer order fulfilment cycle, Logistics: Seek new service providers and Negotiate contracts, Manage materials flow and customs clearance operations to ensure smooth flow for export shipments
• Imerys Ceramics Egypt, 10th of Ramadan, Cairo, Egypt, 07/01/13, 05/11/17, Supply chain & Logistics Manager, Start up Imerys Egypt, Setting up internal procedures and processes managing all SC sub-functions., Increased annual turns of inventory five times., Reduced Logistics cost 26% (EGP 760 K annually)., Increased productivity by 30%., Plan: Lead annual S & OP process with related departments (sales, finance and Production) to accurately plan and execute the operations., Materials: Formalize yearly plan for raw material vessels to match forecasted sales within the available financial resources., Source: Process arrangements needed to execute raw materials purchases., Logistic supply: Negotiate contracts on annual basis with local logistics service providers., Vessels: Negotiate and fix contracts on annual basis vessels charters to secure effective and efficient flow of raw materials from Imerys sites in (EU, South America) to Egyptian customers as well as Imerys Ceramics Egypt., Manage all operations associated with bulk vessels receipt through 3rd party provider (customs clearance, stevedore, materials handling…)., General purchases: Manage all purchases requested by other departments and source them (locally and/or internationally)., Equipment rental: Negotiate contracts for heavy equipment rental with local sub-contractors., Projects: Seek and negotiate contracts with sub-contractors for the execution of the approved projects based on (Projects specs, BOM & drawings)., Make: Monitor and follow production process and schedule with Production manager to control raw materials consumption, stock levels and safety stocks., Lead monthly S & OP process to match customers demand with the supply plan., Deliver: Manage delivery schedule and planning to meet customers order for raw materials., Perform needed logistics arrangements to ensure effective and efficient performance., Reporting: Prepare, submit and monitor the platform logistics budget., Monthly report of logistics costs., Update budget to forecast., Provide logistics costs variance analysis - actual vs. budget (volume, price and mix effect). Implement., Develop and implement a logistics dashboard (cost, service and quality)., Customer service: Follow up customer invoices settlements to ensure financial goals achievements., Manage customer complaints., Manage and follow up samples, to ensure registered feedback (approved samples ends in new order – rejected reflects in converting customer comments into new development)., Manage customer surveys to ensure quality service., Communication and team building: Conduct supply chain training for ICE team to enhance team spirit and build awareness about effect of each function on the whole business.
• IFFCO EGYPT, Maadi, Cairo, Egypt, 07/01/08, 06/27/13, Senior Export & Logistics specialist, Successfully managed contingency situation after UAE plants have gone on fire by managing customer orders belongs to both IFFCO Egypt and UAE with outstanding CS standards., Direct support for the customer’s needs through different communication means such as phone calls, E-Mails and Faxes in a timely fashion., Responsible for preparation of sales offers (Pro Forma invoices, Quotations, Reviewing contracts)., Order processing, follow up production, inventory and inventory distribution., Updating customer status report (includes: SOA – pending orders – unconfirmed orders and on processing orders)., Arranging shipping schedule for different clients considering their guaranteed credit limits as well as the available production capacity., Responsible for following up the payment for the due invoices., Seeking, collecting and comparing freight offers through different freight forwarders., Responsible for complaints registration, follow up and direct responsible for formally contacting clients with the final results., Preparing end month reports (sales volumes, products performance, expenses and customer service performance)., Preparing sales analysis with the head of the department on annual basis., Directing day-to-day export operations.
• Al-Bardi paper mill "Fine", 6th of October, Cairo, Egypt, 06/13/07, 06/26/08, Export & Logistics specialist, Direct support for the customer’s needs through different communication means such as phone calls, E-Mails and Faxes in a timely fashion., Arranging shipping schedule for different clients., Booking and arranging shipping operation for the ready shipments., Responsible for complaints registration, follow up and direct responsible for formally contacting clients with the final results., Directing day-to-day export operations.
• Arab Academy Graduate School of Business, Sheraton, Cairo, Egypt, 08/13/06, 06/12/07, Marketing & Students affairs Executive

• Certified Supply Chain Professional, APICS, 1995502, 12/19/16
• Post Graduate Diploma in Business Administration, Arab Academy Graduate School of Business, Supply Chain Management, 3.71 Excellent, 2011
• Post Graduate Diploma in Business Administration, Arab Academy Graduate School of Business, Export Management, 3.42 Excellent, 2007
• Bachelor, Faculty of Commerce & Business Administration, Helwan University, Foreign Trade, Good 71%, 2006