Khaled Ibrahim
Giza,GZ
Summary
environment Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
14
14
years of professional experience
Work History
Member of (Egypt Bloom) team
- A campaign that promote tourism through social networking sites , It aligns the passions that motivate people to travel to Egypt and discover its beauty
- The campaign has been certified through the Egyptian Tourist Authority.
Sales Man
Silver shop
01.2010 - 01.2016
- Worked as Sales man in a Sliver Shop
- Posed as models for advertising, artistic creation and display of goods.
- Greeted customers and provided product information.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Maximized sales by keeping areas tidy, fully stocked and correctly priced.
- Managed inventory levels by placing orders for products when necessary.
- Established relationships with potential new clients.
- Negotiated prices and set up contracts to finalize sales agreements.
Trained as tour operator
SunRise Tours
07.2017 - 09.2017
- Transported tour participants to activities or tour sites.
- Assisted customers with booking tours and activities, providing information about destinations and arranging transportation.
- Developed tour packages and itineraries for individual clients and groups across various locations.
Trained as Tour Operator
Sharm Land
10.2018 - 12.2018
- Coordinated transportation services including flights, buses, taxis, rental cars. for customers' trips.
- Used knowledge of travel routes and destination sites to plan and coordinate tour itineraries.
- Created tour programs with focus on providing positive guest experiences.
- Created tourism ads for publications to boost visitors.
- Assisted with customer requests and answered questions to improve satisfaction.
Destination Manager
Cosmos Tours Company
01.2019 - 01.2024
- Schedule and operate tourism Program including Sights , Flights , Hotels , Cruise
- Planned, described and sold itinerary tour packages and promotional travel incentives.
- Prioritized customer needs to promote high level of service.
- Completed day-to-day duties accurately and efficiently.
- Recognized by management for providing exceptional customer service.
- Supervising the Operation and the tours & Quick Trips
- Involves the management of all aspects of a destination that contribute to a visitor's experience
- Companies I worked with: Road Scholar, Disney Tours, National Geographic Tours , Tauck tours
- Current manager of Tauck tours in Egypt.
- Organized special events such as seminars, and conferences.
Education
Bachelor's Degree - Tourism studies English department
Faculty of Tourism & Hotels Management, Helwan University
01.2019
Graduated -
Al-Omran Secondary School
Skills
- Excellent English
- Excellent with computer
- Excellent Communication
- Decision Making
- Time Management
- Self-motivation
- Conflict Resolution
- Adaptability
- Travel Itineraries
- Critical Thinking
- Trip Planning
- Customized Travel Package
Personal Information
- Name : Khaled sayed ibrahim
- Date of Birth: 10/09/97
- Nationality: Egyptian
- Military status: Finished
- Address : 92 Ahmed Orabi Street , Mohandseen , Giza
Timeline
Destination Manager
Cosmos Tours Company
01.2019 - 01.2024
Trained as Tour Operator
Sharm Land
10.2018 - 12.2018
Trained as tour operator
SunRise Tours
07.2017 - 09.2017
Sales Man
Silver shop
01.2010 - 01.2016
Member of (Egypt Bloom) team
Bachelor's Degree - Tourism studies English department
Faculty of Tourism & Hotels Management, Helwan University
Graduated -
Al-Omran Secondary School
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