Khaled Kamal
Senior ERP Project Manager
Cairo
Summary
Accomplished Senior ERP Project Manager with a proven track record at MBS Business Solutions, enhancing system performance by 30% through expert ERP implementation and strong project management. Skilled in fostering client relations and leading cross-functional teams, I excel in decision-making and agile methodology, driving efficiency and stakeholder satisfaction. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
15
15
years of professional experience
4
4
Certifications
Work History
Senior ERP Project Manager
MBS Bussiness Solutions
09.2019 - Current
- Collaborated with stakeholders to define project scope, goals, and deliverables that aligned with company objectives.
- Championed the adoption of new technologies within the organization by showcasing their value in improving business operations and achieving strategic goals, which help in improving business operations by 20%
- Contributed to the development of company-wide best practices for ERP project management, streamlining processes, and increasing overall efficiency by 25%.
- Develop comprehensive project plans outlining key milestones, resources, and deliverables, ensuring projects are completed on time and within budget.
- Optimize business processes for clients by conducting thorough needs assessments and developing tailored ERP solutions, which leads to a 20% reduction in costs
- Led cross-functional teams in the successful execution of complex ERP projects, leveraging strong project management and ERP system expertise, using Microsoft Dynamics 365, resulting in a 30% enhancement in system performance and an increase in user satisfaction.
- Developed and maintained strong client relationships throughout the entire project lifecycle, fostering trust and ensuring successful ERP solution implementation, resulting in a 95% client satisfaction rate
- Manage global change management initiatives in preparation for new system deployments, developing comprehensive training materials for employees at all organizational levels, resulting in a 20% increase in system adoption rate.
- Manage to train the key users on new systems using interactive e-learning modules and hands-on workshops to ensure smooth transition periods following ERP implementations, reducing user frustration by 30% and increasing productivity by 25%.
- Conducted risk assessments throughout the project lifecycle to identify potential issues early and develop mitigation strategies accordingly.
- Write, update, and maintain project documentation.
- Monitored and tracked project progress to support timely completion.
- Communicated project updates to stakeholders at all levels.
- Partner with project team members to identify and quickly address problems.
Project Manager
Summit Technology Solutions
09.2009 - 08.2019
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Plan, design, and schedule phases for large projects.
- Identify the plans and resources required to meet project goals and objectives.
- Monitor project performance to identify areas for improvement and make adjustments.
- Monitor progress against established goals, adjusting schedules and resources as needed to keep projects on track.
- Establish effective communication among team members for enhanced collaboration and successful project completion.
- Manage risk assessments and implement mitigation strategies to minimize potential issues during project execution.
- Develop comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Prepare detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives.
- Enhance overall project success by conducting thorough post-project evaluations and incorporating lessons learned into future efforts.
Education
Project Management Professional (PMP) - Project Management
Project Management Institute
04.2001 -
Professional in Business Analysis (PMI-PBA) - Business Analysis
Project Management Institute (PMI)
04.2001 -
Agile Certified Practitioner (PMI-ACP) - Agile Methodology
Project Management Institute (PMI)
04.2001 -
Professional Scrum Master I - Scrum Master
Scrum.org
04.2001 -
Bachelor of Accountancy - Accounting
Suez Canal University
Ismailia, Egypt 04.2001 -
Skills
Decision-making capabilities
Team Building and Motivation
Quality Assurance Techniques
Documentation And Reporting
Negotiation and Conflict Resolution
Agile methodology knowledge
Customization and configuration
Project management proficiency
ERP Implementation Expertise
User Training and Support
Master Data Management
User Acceptance Testing
Application support
Resource Planning
Stakeholder Communication
Project tracking
Teamwork and Collaboration
Problem-Solving
Time Management
MS Office
Multitasking
Risk mitigation planning
Decision-Making
Attention to Detail
Client Relations
Customer Needs Assessment
Analytical Thinking
Certification
Project Management Professional (PMP)
Timeline
Project Management Professional (PMP)
11-2022
Professional Scrum Master I
09-2022
Agile Certified Practitioner (PMI-ACP)
08-2022
Professional in Business Analysis (PBA)
05-2022
Senior ERP Project Manager
MBS Bussiness Solutions
09.2019 - Current
Project Manager
Summit Technology Solutions
09.2009 - 08.2019
Project Management Professional (PMP) - Project Management
Project Management Institute
04.2001 -
Professional in Business Analysis (PMI-PBA) - Business Analysis
Project Management Institute (PMI)
04.2001 -
Agile Certified Practitioner (PMI-ACP) - Agile Methodology
Project Management Institute (PMI)
04.2001 -
Professional Scrum Master I - Scrum Master
Scrum.org
04.2001 -
Bachelor of Accountancy - Accounting
Suez Canal University
04.2001 -