Commercial Sales Manager acting as Head of Commercial Sales
The Address Investments
01.2020 - 01.2025
Lead and manage the Commercial Sales Department, including setting sales strategies, targets, and departmental KPIs.
Build and execute comprehensive commercial sales plans aligned with the company’s business objectives.
Oversee the sales process for all commercial real estate offerings including office spaces, retail units, business parks, and mixed-use developments.
Recruit, train, and mentor commercial sales teams to ensure high levels of performance and professional development.
Cultivate strong relationships with key investors, corporate clients, developers, and brokers to expand the company's network and client base.
Collaborate with the marketing, development, and legal teams to support go-to-market plans, pricing strategies, and deal structuring.
Analyze market trends, competitor offerings, and customer insights to identify new opportunities and areas for improvement.
Ensure all commercial sales activities comply with company policies, regulatory standards, and real estate laws in Egypt.
Report regularly to senior leadership with department performance updates, forecasts, and market analysis.
Commercial Team leader
The Address Investments
01.2020 - 01.2021
Lead, mentor, and supervise a team of commercial sales executives to achieve individual and team sales targets.
Develop and implement strategic sales plans to grow commercial real estate transactions, including offices, retail units, and mixed-use properties.
Build and maintain strong relationships with corporate clients, investors, developers, and key stakeholders.
Monitor market trends, competitor activities, and customer feedback to identify opportunities and challenges.
Collaborate with the marketing and business development teams to generate leads and support sales campaigns.
Conduct regular team meetings, performance reviews, and training sessions to ensure continuous development and alignment with company goals.
Prepare accurate sales forecasts, pipelines, and reports for senior management.
Ensure compliance with legal regulations, company policies, and industry best practices.
Senior Commercial Consultant
The Address Investments
01.2019 - 01.2020
Promote sales of properties through advertisements and participation in multiple listing services.
Providing guidance and assisting sellers and buyers in marketing and purchasing property for the right price under the best terms.
Prepare documents such as representation contracts, purchase agreements, closing statements, deeds and leases.
Confer with escrow companies, lenders, home inspectors.
Performing comparative market analysis to estimate properties’ value.
Ensure that terms and conditions of purchase agreements are met before closing dates.
Present purchase offers to sellers for consideration, negotiate prices and other sales terms.
Advise clients on market conditions, prices, mortgages, legal requirements and related matters.
Conduct seminars and training sessions for sales agents to improve sales techniques.
Supervise team members and provides support.
Senior Property Consultant
E-Dar
01.2018 - 01.2019
Promote sales of properties through advertisements, open houses, and participation in multiple listing services.
Providing guidance and assisting sellers and buyers in marketing and purchasing property for the right price under the best terms.
Prepare documents such as representation contracts, purchase agreements, closing statements, deeds and leases.
Confer with escrow companies, lenders, home inspectors.
Performing comparative market analysis to estimate properties’ value.
Ensure that terms and conditions of purchase agreements are met before closing dates.
Present purchase offers to sellers for consideration, negotiate prices and other sales terms.
Advise clients on market conditions, prices, mortgages, legal requirements and related matters.
Conduct seminars and training sessions for sales agents to improve sales techniques.
Supervise team members and provides support.
Property Consultant
Capital Real Estate
01.2016 - 01.2018
Promote sales of properties through advertisements, open houses, and participation in multiple listing services.
Providing guidance and assisting sellers and buyers in marketing and purchasing property for the right price under the best terms.
Prepare documents such as representation contracts, purchase agreements, closing statements, deeds and leases.
Confer with escrow companies, lenders, home inspectors.
Performing comparative market analysis to estimate properties’ value.
Ensure that terms and conditions of purchase agreements are met before closing dates.
Present purchase offers to sellers for consideration, negotiate prices and other sales terms.
Advise clients on market conditions, prices, mortgages, legal requirements and related matters.
Conduct seminars and training sessions for sales agents to improve sales techniques.
Safety Operation Consultant
Celltek
01.2015 - 01.2016
Performing as vocal point between company and client.
Strategically plan and manage evaluation process.
Direct and optimize evaluation process.
Travelling to sites for actual assessment.
Assess the personnel in site.
Assess the construction safety.
Assess electrical boxes safety.
Assess the safety measurements are taken.
Evaluate firefighting capabilities.
Evaluate trainees and appointing levels.
Plan training process according to needs.
Performing trainings in site and training conventions.
Maintain metrics and analyze data to assess performance.
Ensure Training required meets specifications planed.
Strategically plan client needs and requirements.
First Officer (PILOT)
Petroleum Air Services
01.2012 - 01.2016
Assist the Captain with taking off and landing.
Assume command of the aircraft when asked by the captain.
Fly for the company to transport people and cargo on a fixed schedule.
Monitoring flight instruments.
Handling communication.
Perform preflight and check on all aircraft components (engines, hydraulics and other systems).
Taking information from Air traffic controllers.
Ensure the correct weight and balance and proper cargo loading.
Receive takeoff and landing instructions.
Handle flight emergencies.
Check Fuel and weather conditions.
Maintain flight schedules and alert ground for delays.
Create Flight plan which details the altitude for the flight, the route taken and fuel required.
React to environmental change and altitude.
Note any incidents that occur during flight.
Ensure noise regulations are followed during takeoff and landing.
Business Development / Logistics Manager
Modern Materials for Construction
01.2009 - 01.2012
Performing as vocal point between company and supplier.
Strategically plan and manage logistics, warehouse, transportation and customer services.
Direct, optimize and coordinate full order cycle.
Travelling to meet suppliers abroad.
Liaise and negotiate with suppliers and Manufacturers.
Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency.
Arrange warehouse, catalog goods, plan routes and process shipments.
Resolve any arising problems or complaints.
Meet cost, productivity, accuracy and time line targets.
Maintain metrics and analyze data to assess performance and implement improvements.
Ensure purchased products meeting required quality and specifications.
Coordinate shipments with Logistics exporters in China.
Handling purchasing orders with the suppliers.
Supervising customs clearance.
Handling the finance with the logistics exporters in China.
Handling payment terms and logistics.
Tracking the purchasing process from the suppliers to the warehouses.
Customer service coordinator and Vessel reconciliation Export Department
Maersk Line
01.2007 - 01.2009
Supervising creation of the bills of lading.
Responsible for day to day cargo execution.
Projections, cargo selection, communication with internal/external parties.
Handling customers inquires through phone.
Dealing with external customers through mails.
Supervising amendments in the bill of lading.
Manifesting the export vessels and administrating with the Local Customs department.
Pursue the target of meeting Customer service efficiency and quality standards.
Coordinate with other departments to fulfill customer needs.
Accurately project load volume to vessels.
Work in conjunction with relevant internal teams and prescribed plan to assist in profiling vessels.
Ensure all export cargo meets regulatory requirements in place for each service.
Tracking and tracing of cargos.
Assist in reconciling booking/shipment D&H discrepancies for shipments loading via the required destinations.
Follow documented processes to ensure bookings flow seamlessly to applicable required destinations.
Working with multiple layers of network and operational departments, internal and external customers.
Request hazardous permits from the Port of required destinations for import and export shipments.
Assist in identifying non-standard operational costs that occur locally and then provide them to finance to invoice for exports that load off the ports.
Systems reconciliation between Mearsk and partner terminals for export shipments.
Review, reconcile, and sign the hazardous manifest for vessels sailing from Mearsk’s terminal in required destinations.
Perform vessel closeouts and clean up bookings that miss intended vessels and place on alternative vessels.
Provide information to Customer Support and Export Cargo Management to advise customers of changes.
Customer Service Coordinator – Export Department
International Shipping and Transport Company (APL Agent)
01.2006 - 01.2007
Liaising directly with clients as well as suppliers.
Issuing sales invoices in accordance with established procedures and standards.
Receive supplier purchase invoices ensuring they are correct and passed to appropriate department for processing.
Ensure each shipment generates the maximum contribution to the company by keeping constant focus on meeting the required service level at the lowest possible cost.
Maintain and file all records in accordance with company procedure.
Constantly review working processes with carriers and transport companies to ensure best practice, but also that fees charged are in line with competitors.
Assist the sales team with quotations and client/product knowledge.
Produce reports and statistics for analysis.
Arrange shipments and Handle customer’s requests through the ETC system.
Handling customer inquiries and coordinating with other departments to solve customer’s problems through emails and phone.