KHALED TALAAT
St. Product Manager / Network Security Solution Architect
Cairo
Summary
Dynamic IT professional with over 20 years of experience specializing in the management and delivery of innovative network security solutions within multinational and multicultural environments. Currently serving as Product Manager at Mantrac Distribution, overseeing the design, deployment, and operation of comprehensive security solutions tailored for diverse clients and partners. Expertise includes technical project management, channel management, and data network design, with a proven track record of executing high-impact projects for mobile operators and data carriers. Committed to driving organizational success through the strategic application of skills and knowledge while continuously seeking opportunities for professional growth and development.
Overview
22
22
years of professional experience
18
18
Certifications
2
2
Languages
Work History
St. Product Manager
Extreme Networks & Ruijie Networks
05.2022 - Current
- Directed cross-functional teams to align product roadmaps with market demands, improving competitive positioning and customer satisfaction.
- Orchestrated product lifecycle management to ensure timely delivery and adherence to quality standards, enhancing overall product reliability.
- Established strategic partnerships with vendors to optimize supply chain efficiency, reducing costs and mitigating production risks.
- Prioritized feature development based on customer feedback and market analysis to increase product adoption and user engagement.
- Coordinated release planning and go-to-market strategies to accelerate time-to-market while maintaining compliance with industry regulations.
- Developed tailored product positioning for Extreme and Ruijie Networks portfolios, increasing solution relevance and enhancing customer engagement across diverse EMEA markets.
- Monitored inventory levels and coordinated supply chain activities to ensure consistent availability of Extreme and Ruijie Networks products, enhancing order fulfillment efficiency.
- Analyzed market feedback to refine Extreme and Ruijie Networks product features, increasing customer satisfaction and accelerating adoption in competitive environments.
- Spearheaded cross-functional collaboration to integrate Extreme and Ruijie Networks solutions into regional projects, enhancing deployment efficiency and customer satisfaction.
- Optimized regional product launch strategies for Extreme and Ruijie Networks, accelerating market entry and improving competitive positioning across multiple EMEA territories.
- Expanded strategic partnerships with regional distributors to enhance Extreme and Ruijie Networks product accessibility, resulting in improved market coverage and customer reach.
- Mantrac Distribution EMEA - (One of Mansour Group Co)
- Coordinated project planning and execution with team members and team leads.
- Managed full product lifecycle, from ideation through post-launch support, ensuring consistent quality control measures were in place.
- Communicated effectively with team members to deliver updates on project milestones and deadlines.
- Managed product demonstrations and testimonials for performance evaluation.
- Achieved significant improvements in customer retention by developing and implementing comprehensive feedback loop for continuous product enhancement.
Product Manager
Brocade & Ruckus & ExtremeNetwork
01.2017 - 05.2022
- Directed cross-functional teams to align product development with market demands, improving customer adoption and competitive positioning.
- Defined product roadmap priorities to accelerate feature delivery and enhance network reliability for enterprise clients.
- Coordinated stakeholder communication to ensure timely updates and maintain alignment on project milestones and quality standards.
- Established performance metrics to monitor product stability and drive continuous improvement in network uptime.
- Optimized resource allocation across development cycles, increasing team productivity and reducing time-to-market for new releases.
- Coordinated cross-functional teams to integrate Brocade and Ruckus solutions, accelerating deployment timelines and enhancing network scalability for clients.
- Analyzed market trends for Brocade and Ruckus products to refine portfolio offerings, increasing competitive positioning and customer engagement in targeted segments.
- Leveraged customer feedback to tailor Brocade and Ruckus network features, boosting user satisfaction and driving increased product adoption rates.
- Aptec - an Ingram Micro Company
- Managed stakeholder expectations effectively throughout the entire product development process.
- Collaborated with sales, marketing, and support teams to launch products on time and within budget.
- Coordinated design meetings and decisions with internal departments and teams.
Product Line Manager Network & Security Solutions
GTechS - Global Technology Solutions
11.2015 - 12.2016
- Directed product strategy for network and security solutions to enhance market competitiveness and accelerate customer adoption.
- Coordinated cross-functional teams to align development priorities, ensuring timely delivery and improved product reliability.
- Established go-to-market plans that optimized customer engagement and expanded solution footprint within target segments.
- Orchestrated collaboration with engineering and sales to refine product features, boosting customer satisfaction and retention.
- Implemented risk management protocols that increased product compliance and minimized operational vulnerabilities.
Network Security Solution Architect
Delta Group (One of Mansour Group Co)
03.2013 - 11.2015
- Designed and implemented network security architectures that ensured regulatory compliance and minimized vulnerability exposure across enterprise environments.
- Directed cross-functional teams to integrate security solutions, improving incident detection accuracy and reducing response times.
- Orchestrated risk assessments and mitigation strategies that enhanced overall system reliability and safeguarded critical data assets.
- Defined security policies and standards aligned with business objectives to strengthen governance and enforce consistent protection measures.
- Coordinated vendor evaluations and technology selections to optimize security investments and support scalable infrastructure growth.
- Aligned network security frameworks with evolving threat landscapes, advancing proactive defense capabilities and operational resilience.
- Engineered advanced network segmentation strategies that strengthened threat containment and improved regulatory compliance across enterprise infrastructure.
- Developed and deployed adaptive firewall policies that enhanced network resilience and minimized security breach incidents across critical business applications.
- Implemented comprehensive intrusion detection systems that enhanced real-time threat visibility and improved incident response efficiency across network environments.
- Architected multi-layered VPN solutions to secure remote access, significantly improving network uptime and operational continuity across distributed teams.
- Designed encrypted network gateway solutions that enhanced data confidentiality and ensured uninterrupted secure communications across critical enterprise systems.
- Configured and integrated advanced threat intelligence platforms to enhance proactive detection capabilities, resulting in improved network uptime and operational efficiency.
Network Active Manager
INTERACT COMPUTER STORES S.A.E
12.2011 - 01.2013
- Directed network operations to ensure consistent uptime and reliability across all active systems, minimizing service interruptions for end users.
- Coordinated cross-functional teams to streamline incident response processes, improving time-to-resolution and reducing operational downtime.
- Established quality control protocols for network configurations to maintain compliance with industry standards and enhance overall system security.
- Prioritized maintenance schedules to optimize resource allocation while preventing potential failures and ensuring continuous network performance.
- Aligned deployment strategies with business objectives to support scalable infrastructure growth and improve customer experience.
- Orchestrated vendor relationships to secure timely equipment delivery and technical support, reducing procurement delays and costs.
- Monitored network traffic patterns to identify and resolve bottlenecks, enhancing system throughput and overall operational efficiency.
- Configured and maintained network hardware to ensure consistent connectivity, significantly improving system reliability and user access across multiple store locations.
- Deployed network security protocols that strengthened data protection and minimized unauthorized access across retail store systems.
Security Products Manager
INTERACT COMPUTER STORES S.A.E
02.2011 - 12.2011
- Directed cross-functional teams to align product development with security standards, ensuring compliance and enhancing overall system reliability.
- Prioritized feature roadmaps based on market trends and customer feedback to improve product competitiveness and user adoption.
- Orchestrated risk assessments and mitigation strategies to uphold product safety and minimize vulnerabilities in deployment environments.
- Established quality assurance protocols that increased defect detection rates, contributing to higher product stability and customer satisfaction.
- Coordinated stakeholder communication to streamline product launches, reducing time-to-market and optimizing resource allocation.
- Coordinated product inventory audits to ensure accurate stock levels, enhancing supply chain efficiency and preventing stockouts in high-demand periods.
- Monitored emerging security technology trends to introduce innovative products, enhancing market competitiveness and customer satisfaction.
- Streamlined vendor communications to accelerate product delivery schedules, increasing stock availability and enhancing customer purchase experience.
- Evaluated supplier security certifications to ensure compliance with industry standards, reducing risk exposure and enhancing product reliability in the inventory.
- Negotiated exclusive agreements with security vendors to diversify product offerings, increasing customer choice and enhancing competitive positioning.
IT Manager
PRESENTATION S.A.E
06.2010 - 01.2011
- Engineering and Product Selection for IT Solutions
- Providing Technical Support for Fortinet Products
- Managing Data Center containing 1 Red Hat Linux 5.1 Server, 2 Windows 2008 Server TS with SQL & Apache Server and Sendmail Server hosting 100 domains, DNS server
- Firewall Fortigate 110C
- Asserting IT know-how and updates throughout the organization
- Providing technical support to Data Center and clients
- Provide custom IT solutions for the team
- Reference: www.presentation-eg.com
Technical Support Coordinator
Tanmeyah Micro Enterprise Services
04.2009 - 12.2009
- Coordinated technical support workflows to improve response accuracy and ensure timely resolution of client issues.
- Directed cross-functional communication to align support teams with operational priorities, enhancing overall service quality.
- Established escalation protocols that increased issue traceability and reduced downtime for critical system components.
- Prioritized support requests to optimize resource allocation and accelerate resolution times for high-impact incidents.
- Orchestrated training sessions to boost team proficiency and improve adherence to troubleshooting standards.
- Defined performance metrics to monitor support effectiveness, driving continuous improvement in customer satisfaction.
- Coordinated technical issue tracking and communication across departments, improving response consistency and reducing customer follow-up inquiries.
- Streamlined user access management for internal platforms, enhancing data security and reducing unauthorized system entry incidents.
- Monitored system performance and coordinated software updates to maintain platform stability, ensuring uninterrupted service delivery for microenterprise clients.
- Facilitated training sessions on technical tools for staff, increasing tool adoption rates and improving overall operational efficiency.
Fortinet Product Senior System Engineer
FortiServ – Cairo Branch
09.2008 - 04.2009
- Orchestrated product deployment strategies to ensure seamless integration and maximize system reliability across diverse client environments.
- Designed and executed advanced troubleshooting protocols that significantly improved incident resolution times and customer satisfaction.
- Collaborated with cross-functional teams to align product features with market demands, enhancing competitive positioning and user adoption.
- Directed comprehensive security assessments to uphold compliance standards and strengthen overall network protection for enterprise clients.
- Streamlined configuration processes to increase operational efficiency and reduce time-to-market for new product releases.
- Engineered custom Fortinet security solutions that enhanced network reliability and accelerated incident response for critical client infrastructures.
- Deployed advanced Fortinet firewall configurations to strengthen perimeter defenses, significantly improving regulatory compliance and reducing security vulnerabilities.
- Configured and integrated Fortinet VPN solutions to enhance secure remote access, improving overall network uptime and user productivity.
- Optimized Fortinet device firmware updates and patches to enhance system stability, reducing unexpected outages and improving overall network uptime.
- Implemented centralized Fortinet logging and monitoring solutions that improved threat detection accuracy and streamlined security incident analysis workflows.
Customer Service Support
Genius Computer Technology Ltd.
09.2003 - 04.2004
- Engineering and product selection for IT solutions
- Providing technical support, system integration and commissioning
- Asserting IT know-how and updates throughout the organization
- Reference: www.genius-me.com
Education
B.Sc - Communication Engineering
British University
Cairo, Egypt 04.2001 -
Skills
Expertise in Fortinet product management
Microsoft Certified Solutions Expert (MCSE)
Linux security management expertise
Proficient in Red Hat Linux systems
Brocade Certificate Network Engineer (BCNE)
Extreme Certified Associate in Solution Architect Design
Extreme Network EDS – CAMPUS FABRIC CERTIFICATION
Certification
Extreme Certified Associate in Solution Architect Design, Nov 2023 — Nov 2023
Timeline
St. Product Manager
Extreme Networks & Ruijie Networks
05.2022 - Current
Product Manager
Brocade & Ruckus & ExtremeNetwork
01.2017 - 05.2022
Product Line Manager Network & Security Solutions
GTechS - Global Technology Solutions
11.2015 - 12.2016
Network Security Solution Architect
Delta Group (One of Mansour Group Co)
03.2013 - 11.2015
Network Active Manager
INTERACT COMPUTER STORES S.A.E
12.2011 - 01.2013
Security Products Manager
INTERACT COMPUTER STORES S.A.E
02.2011 - 12.2011
IT Manager
PRESENTATION S.A.E
06.2010 - 01.2011
Technical Support Coordinator
Tanmeyah Micro Enterprise Services
04.2009 - 12.2009
Fortinet Product Senior System Engineer
FortiServ – Cairo Branch
09.2008 - 04.2009
Customer Service Support
Genius Computer Technology Ltd.
09.2003 - 04.2004
B.Sc - Communication Engineering
British University
04.2001 -
References
- Mohamed, Selim, Regional Manager, Mohamed.Selim@ingrammicro.com, +201001505023
- Hossam, Roshdy, Regional Manager, hroshdy@mantracegypt.com, +201147333113
- Samer, Salem, VP Business, s.salem@zinad.net, +201229788326