Khouloud Mohamed Yakout
Cairo
Summary
Strategic and results-driven HR professional with over 8 years of international experience in talent acquisition and technical recruitment across travel, technology, and corporate sectors. Skilled in managing full-cycle recruitment, developing talent programs. Known for aligning hiring strategies with business objectives and building strong partnerships with stakeholders, service delivery managers, and cross functional teams. Proven ability to attract top talent and support organizational growth in dynamic, fast-paced environments.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Global Talent Acquisition Lead
AlMatar OTA
09.2024 - Current
- Spearhead the design and execution of global recruitment STRATEGIES aligning talent acquisition efforts with Almatar’s strategic business objectives.
- Optimize end-to-end recruitment operations across multiple markets, ensuring efficiency, quality of hire, and a seamless candidate experience.
- Lead full-cycle hiring processes, including job postings, proactive sourcing, interviewing, and offer management for technical and corporate roles.
- Build and nurture a strong talent pipeline to support current and future workforce needs within a rapidly scaling travel-tech environment.
- Act as a strategic advisor to business leaders and HR stakeholders, offering consultative insights on market trends, workforce planning, and talent availability.
- Ensure compliance with labor laws and internal policies, resolving recruitment-related challenges in a timely and effective manner.
Global Talent Acquisition Process & Compliance Sr. Specialist
Vodafone Intelligent Solutions _VOIS
01.2024 - 09.2024
- Policy and Compliance Oversight: Update & Maintain talent acquisition policies, guidelines, and compliance standards, ensuring adherence to local Statutory, legal & regulatory needs, and company-specific policies.
- Process Optimization: Collaborate with cross-functional teams to document & implement defined talent acquisition processes.
- Executing Audits: Conduct regular audits and reviews of talent acquisition processes, identifying areas for enhancement and implementing corrective actions to ensure efficiency and compliance.
- Training and Knowledge Transfer: Audit and utilize training materials and deliver sessions to equip team members and stakeholders with in-depth understanding of processes and compliance requirements, fostering a culture of excellence.
- Audit results and Insights: Establish KPIs and metrics to measure process effectiveness, providing actionable insights to management for informed decision-making and driving continuous improvement initiatives.
TSS Egypt Senior Talent Acquisition Specialist
Vodafone Intelligent Solutions _VOIS
08.2023 - 01.2024
- Oversee end-to-end recruitment processes for both internal and external candidates.
- Manage all the technology recruitment needs, specializing in software engineering roles.
- Collaborate closely with business partners to generate offers and support the entire offer management process.
- Conduct competency-based interviews for internal and external candidates to ensure alignment with role requirements.
- Maintain thorough knowledge of HR best practices and applicable labor laws.
- Successfully recruit for highly specialized technical roles requiring niche skills.
- Partner with hiring managers and IT leaders to continuously improve recruitment strategies and processes within software engineering teams.
TSS India Global Resourcing Specialist
Vodafone Intelligent Solutions _VOIS
06.2022 - 08.2023
- Interview candidates combining various methods (e.g. structured interviews, technical assessments and behavioral questions)
- Coordinate with IT team leaders to forecast department goals and hiring needs.
- Craft and send personalized recruiting emails with current job openings to passive candidates.
- Participate in tech conferences and meetups to network with IT professionals.
- Compose job offer letters.
- Solid knowledge of sourcing techniques (e.g., SOCIAL recruiting and Boolean search)
External Relations Officer
ASEC University
01.2018 - 06.2022
- Provided high-level administrative support to department directors, ensuring seamless daily operations and effective coordination across teams.
- Prepared detailed presentations, reports, and strategic documentation to support internal communications and decision-making.
- Developed and maintained the annual student engagement plan across various academic stages, aligning with institutional goals.
- Supported the External Relations Coordinator in organizing university events, managing external stakeholder engagement, and executing initiatives that enhanced the university’s public image and partnerships.
- Managed meeting logistics, including preparing agendas, drafting official documents, taking minutes, and delivering organized follow-up reports and presentations.
- Delivered logistical and administrative support for major events such as conferences, workshops, and retreats, ensuring smooth execution and professional representation of the institution.
Learning and Development Senior Specialist
Vodafone International Services
01.2016 - 12.2017
- Creates and manages programs that promote and encourage succession planning and career development opportunities for Associates.
- Analyzes and identifies organizational needs and develops strategies to address learning and development needs.
- Develops, implements, facilitates, and evaluates training methods and programs for a variety of topics including leadership, soft skills, organizational development, and other programs as needed.
- Collaborating effectively with subject matter experts in the preparation of technical training needs analysis, training assessments, practical hands-on training initiatives
Senior Training Coordinator
Vodafone International Services
01.2015 - 12.2015
- Create training schedules for all company departments, track and create reports on outcomes of all training and maintain training records for the company.
- Train new hires on company policies and procedures and use the best training methods for a specific purpose or audience and identifying TNA.
- Attend seminars and meetings to learn new training methods and techniques and use the knowledge to prepare and coordinate future training sessions.
- Recruit and train new Trainers, delegate training tasks to the new Trainers and evaluate performance.
Webchat Complaints and Resolution Team leader
Vodafone International Services
09.2013 - 12.2014
- Resolve customer complaints to turn around the experiencing while offering white glove touch.
- Review and resolve Escalations.
- Support process improvement by identifying opportunities to enhance internal processes.
- Employees Evaluation Day by day.
International Account advisor
Vodafone International Services
01.2012 - 08.2013
- Acting as a frontline interface with UK customers for Billing queries.
- Responding to customers over the phone and resolving their inquiries.
- The main purpose is to facilitate and provide a Vodafone global customer experience standard.
Education
Bachelor of Arts - Language Arts Education
Ain Shams University
Cairo, Egypt05-2015
Skills
- Human resources coordination
- IT recruitment proficiency
- Talent Acquisition Process and Compliance
- Cross-functional teamwork
- Client relations management
- External Relations
- Business Process Improvement
- Operational planning
Certification
- CBI Competency Based Interview, _VOIS
- Excel with LinkedIn Recruitment Assessment, LinkedIn Talent Solutions, 09/01/23
Languages
English
Bilingual or Proficient (C2)
Arabic
Bilingual or Proficient (C2)
French
Elementary (A2)
Competences And Skills
- Human Resource Management
- Technical Recruitment
- Talent Acquisition Process and Compliance
- Teamwork and Collaboration
- Customer Service Management
- External Relations
- Business Process Improvement
- Operational Planning
Timeline
Global Talent Acquisition Lead
AlMatar OTA
09.2024 - Current
Global Talent Acquisition Process & Compliance Sr. Specialist
Vodafone Intelligent Solutions _VOIS
01.2024 - 09.2024
TSS Egypt Senior Talent Acquisition Specialist
Vodafone Intelligent Solutions _VOIS
08.2023 - 01.2024
TSS India Global Resourcing Specialist
Vodafone Intelligent Solutions _VOIS
06.2022 - 08.2023
External Relations Officer
ASEC University
01.2018 - 06.2022
Learning and Development Senior Specialist
Vodafone International Services
01.2016 - 12.2017
Senior Training Coordinator
Vodafone International Services
01.2015 - 12.2015
Webchat Complaints and Resolution Team leader
Vodafone International Services
09.2013 - 12.2014
International Account advisor
Vodafone International Services
01.2012 - 08.2013
Bachelor of Arts - Language Arts Education
Ain Shams University
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