Lamis Refaat
Project Coordinator And Marketing
Cairo
Summary
Dynamic project coordinator with expertise in resource management and stakeholder engagement at Value Plus Service. Enhanced team efficiency and client satisfaction through strategic communication and risk assessment. Proven ability to adapt and solve problems, driving successful project outcomes. Spearheaded initiatives that increased stakeholder satisfaction by 20%, showcasing strong leadership and attention to detail.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
1
1
Language
Work History
Project Coordinator
Value Plus Service
06.2023 - Current
- Coordinated project schedules and resources, ensuring timely completion of deliverables and enhancing team efficiency.
- Managed communication between teams, facilitating collaboration and streamlining processes to achieve project goals.
- Developed and maintained project documentation, improving transparency and supporting informed decision-making within the team.
- Assisted in risk management assessments, identifying potential issues and implementing mitigation strategies to minimize disruptions.
- Organized project meetings, capturing action items and following up on deliverables to ensure accountability and progress.
- Engaged stakeholders to gather requirements, aligning project objectives with organizational goals and enhancing overall satisfaction.
- Maintained accurate documentation of all projects, facilitating efficient audits and future reference.
- Prepared meeting agendas and minutes for distribution and record keeping.
- Improved client satisfaction with timely updates and transparent communication throughout the project lifecycle.
- Maintained database and spreadsheets with accurate inventory and status.
- Kept corporate and client information confidential, adhering to data safety measures.
- Established rapport and engaged with stakeholders to build lasting professional relationships.
- Increased stakeholder satisfaction by providing comprehensive weekly project updates and forecasts.
- Coordinated cross-departmental meetings to streamline project communication, enhancing team collaboration and efficiency.
Admin Assistant and CEO Office Manager
Value Plus Service
06.2021 - 05.2023
- Coordinated executive schedules and meetings, ensuring efficient time management and seamless communication among departments.
- Streamlined office operations by implementing digital filing systems, enhancing document retrieval efficiency and organization.
- Managed correspondence and prepared reports, contributing to informed decision-making and improved operational transparency.
- Assisted in budget tracking and expense reporting, ensuring compliance with financial policies and enhancing fiscal responsibility.
- Developed and maintained an organized database of client information, facilitating timely communication and relationship management.
- Collaborated on cross-departmental projects, enhancing teamwork and driving initiatives to improve overall operational effectiveness.
PR & Marketing Specialist
Blue Ocean Public Relations
01.2018 - 02.2021
- Developed and executed integrated PR campaigns that enhanced brand visibility and strengthened media relationships.
- Cultivated partnerships with industry influencers, resulting in increased engagement and positive brand perception.
- Coordinated press releases and media outreach, effectively generating coverage in key publications and platforms.
- Analyzed market trends and audience insights to inform strategic marketing initiatives and optimize campaign performance.
- Managed social media presence, implementing content strategies that drove audience growth and heightened brand awareness.
- Collaborated with cross-functional teams to align marketing efforts with organizational goals, enhancing overall campaign effectiveness.
- Handled crisis communications effectively to mitigate potential damage to client reputation.
- Spearheaded email marketing campaigns that resulted in increased open rates and click-throughs by crafting personalized content.
- Built strong relationships with journalists by providing timely information about noteworthy company updates or relevant industry news.
- Created engaging content for client websites, blogs, newsletters, and other digital platforms to increase traffic and conversions.
- Organized successful events and press conferences, fostering positive relationships with key stakeholders.
- Managed social media accounts for clients, driving engagement and creating a strong online presence.
- Communicated with media weekly to build relationships and optimize press coverage.
- Coordinated press releases and handled press inquiries for Blue Ocean company.
- Reported on press coverage recaps to determine areas for improvement.
- Supported public relations managers with writing, researching and preparation of materials
- Coordinated media interviews with organization staff, board members and volunteers.
Admin Assistant & Office Manager
Blue Ocean PR
05.2016 - 12.2017
- Coordinated office operations and administrative support, enhancing workflow efficiency and improving team productivity.
- Managed scheduling and correspondence, ensuring timely communication and streamlined processes across departments.
- Developed and maintained filing systems, resulting in improved organization and quicker access to critical documents.
- Assisted in the preparation of reports and presentations, contributing to successful client meetings and strategic initiatives.
- Implemented office procedures and best practices, leading to a reduction in operational delays and increased efficiency.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Facilitated collaboration within team by organizing regular meetings and tracking project progress.
- Organized company events to enhance team cohesion, coordinating logistics and catering for over 50 participants.
- Coordinated travel arrangements for staff, ensuring cost-effective and timely accommodations and transportation.
- Established administrative work procedures to track staff's daily tasks.
- Coordinated scheduling and logistics for team meetings and client events, enhancing collaboration and communication.
Education
Bachelor of Arts - English
Arts Faculty, English Section
Cairo 04.2001 -
Skills
Project coordination
Resource management
Stakeholder engagement
Risk assessment
Communication management
Meeting facilitation
Client relationship management
Event coordination
Social media management
Email marketing
Confidentiality adherence
Problem-solving
Attention to detail
Flexible and adaptable
Stakeholder relationship management
Status reporting
Event planning and execution
Research
Timeline
Project Coordinator
Value Plus Service
06.2023 - Current
Admin Assistant and CEO Office Manager
Value Plus Service
06.2021 - 05.2023
PR & Marketing Specialist
Blue Ocean Public Relations
01.2018 - 02.2021
Admin Assistant & Office Manager
Blue Ocean PR
05.2016 - 12.2017
Bachelor of Arts - English
Arts Faculty, English Section
04.2001 -