Leala Elbatran
Swansea,United Kingdom
Summary
Offering strong teamwork, discipline, and strategic thinking. Knowledgeable about fostering team spirit and handling high-pressure situations. Ready to use and develop communication, leadership, and problem-solving skills in my future role, aiming to leverage these skills to contribute effectively to organisational success.
Overview
5
5
years of professional experience
Work history
Front house staff member
Awa Grillhouse
Swansea, United Kingdom
2023.11 - Current
- Served meals and drinks with professionalism and skill, maintaining high presentation quality standards and hieghtened customer decision making
- Advanced team efficiency by assisting in training new waitstaff members.
- Translated customer requests clearly to kitchen staff to meet specific dietary needs and preferences.
- Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
- Resolved customer complaints professionally leading to higher retention rates.
Basketball player
Swansea University
Swansea, Wales
2023.11 - Current
- Enhanced team performance by implementing strategic game plans abd getting promoted to a higher leugue
- Trained regularly for improved fitness, capability and performance.
- Identified improvement areas and liaised with coaches to develop abilities.
Senior Year Committee Member
Manor House School
Giza, Egypt
2022.09 - 2023.06
- Regulated departmental administrative and financial activities to maintain total compliance with regulations.
- Coordinated operations to integrate and align with outside departments and official policies for the school uniform prom venue, trips.
- Fostered collaboration by organising regular committee meetings.
- Promoted effective teamwork by mediating conflicts constructively.
Interact president
Rotary Cairo Nile Valley
Giza, Egypt
2021.09 - 2022.09
- Provided strong leadership and impactful decision-making in times of crisis.
- Displayed energy and enthusiasm in fast-paced environment.
- Liaised with other volunteering leaders to share best practices.
- Organised recruitment workshops, conducted networking activities and attended volunteer fairs and community events to recruit staff.
- Dealt with diverse range of people delegating and managing tasks on time and on budget.
Basketball captain
olympic champions basketball club
Giza, Egypt
2021.07 - 2022.03
- Maintained discipline within squad with clear guidelines and expectations setting.
- Demonstrated excellent sportsmanship, promoting respect and fair play amongst the team.
- Identified improvement areas and liaised with coaches to develop abilities.
- Led rigorous training sessions to enhance physical fitness and skill level.
Internship Career Camp
factasya
Cairo, Egypt
2021.08 - 2021.08
- Developed strong communication skills by interacting with diverse group of campers.
- Got an insight upon varius jobs like bieng a florist, dentist, part of a marketing team and HR manager
Junior Model United Nations
MSA University
Giza, Egypt
2019.07 - 2019.08
- Delegate of United Nations of Drugs and Crime Council
- Learning about drugs and crime policies and how to deal with it then attending the final debate for an agreement, was assighned Sweden
Education
Business Management (Business Analytics) BSc Hons - Business Analytics
Swansea university
Swansea 2023.09 -
ILETS -
British Council
Egypt 2023.03 - 2023.03
A-Levels -
Manor House school
Egypt 2020.09 - 2023.06
Skills
- Communication
- Teamwork
- Leadership
- Money Handling
- Time Management
- Problem solving
- Computer literacy
- Quick decision-making
Languages
Arabic
Fluent
English
Native
Affiliations
- Basketball
- Movies and Cinema
- Drawing
References
References available upon request.
Timeline
Front house staff member
Awa Grillhouse
2023.11 - Current
Basketball player
Swansea University
2023.11 - Current
Business Management (Business Analytics) BSc Hons - Business Analytics
Swansea university
2023.09 -
ILETS -
British Council
2023.03 - 2023.03
Senior Year Committee Member
Manor House School
2022.09 - 2023.06
Interact president
Rotary Cairo Nile Valley
2021.09 - 2022.09
Internship Career Camp
factasya
2021.08 - 2021.08
Basketball captain
olympic champions basketball club
2021.07 - 2022.03
A-Levels -
Manor House school
2020.09 - 2023.06
Junior Model United Nations
MSA University
2019.07 - 2019.08