Summary
Overview
Work History
Education
Skills
Personal Information
Phone
References
Timeline
Generic

Lilian Micheal Shawky

Cairo

Summary

Seeking a challenging position that best fits my experience & qualifications in a multinational company that enhances my skills & offers a good long term career opportunity for improving my personality & tools through continues training to be appropriate for the job market

Overview

10
10
years of professional experience

Work History

Online acquisition, Consumer Sales Support Officer

CIB bank
04.2020 - 04.2023
  • Responsibilities: - Prescreening, reviewing credit cards application in order to accept or reject under bank's policies and procedures - Reviewing the I-score as per credit policy to increase the bank productivity. - Minimizing the number of rejected credit cards through solving customer issues - Provide the customer with the needed general information about the credit cards such as limits, fees, usage, cards issuance process and expected TAT. - Manage appointment, enquiries, issues, data entry, follow up calls and complaints for customer. - Receive the distributed referrals data on notification message from online, and confirm with customer all his data with a recorded call.

Call back credit card support

CIB bank
12.2017 - 04.2020
  • Responsibilities: - Review credit request - Access clients financial status - Evaluate credit worthiness and risks - Contact clients to gather financial data and documentation - Analyze risks and approve/reject credit requests - Calculate financial ratios (eg
  • Credit scores & interest rates)

English Teacher

Future Language School
08.2015 - 05.2016
  • Collaborated with colleagues to develop interdisciplinary curriculum, resulting in enriched learning experiences for students.
  • Supported students in developing social skills through structured activities and positive reinforcement techniques.
  • Increased student motivation by providing timely feedback and recognizing individual achievements.
  • Assisted struggling students through targeted interventions, leading to increased academic success.

Administrator

Koki Garden Nursery
02.2013 - 02.2015
  • Jobs Tasks: - Planning activities based on a child's interest. - Teaching children through structured play (English, Arabic, Art & Etiquette ) - Giving Art summer courses - Developing a child's curiosity and knowledge. - Developing a well-managed, child oriented learning curriculum. - Motivating and stimulating children's learning abilities. - Building relationships with parents. - Ensuring the health, safety and wellbeing of the children. - Updating the classroom bulletin boards with children's artwork. - Preparing and arranging pre-class materials. - Maintaining in good order the appearance, and décor of the classroom. - Plan a program for fun day every week.

Education

Faculty of art, Greek & Latin department -

Cairo University

Basic Business Skills Acquisition program (BBSA) provided by AMIDEAST (American culture centre) & GLOBAL KNOWLEDGE - undefined

Companies tourism - undefined

Tourism University, Cairo

Skills

undefined

Personal Information

  • Hobbies: Scout Leader, Choir member, Acting team member, Handmade crafts, Browsing
  • Date of Birth: 10/20/87
  • Nationality: Egyptian
  • Marital Status: Married

Phone

+227425702, +201282006119

References

References Furnished Upon Request

Timeline

Online acquisition, Consumer Sales Support Officer

CIB bank
04.2020 - 04.2023

Call back credit card support

CIB bank
12.2017 - 04.2020

English Teacher

Future Language School
08.2015 - 05.2016

Administrator

Koki Garden Nursery
02.2013 - 02.2015

Faculty of art, Greek & Latin department -

Cairo University

Basic Business Skills Acquisition program (BBSA) provided by AMIDEAST (American culture centre) & GLOBAL KNOWLEDGE - undefined

Companies tourism - undefined

Tourism University, Cairo

Similar Profiles

CREATE PROFILE
Lilian Micheal Shawky