Lina Mahfouz
Projects Director
El Sheikh Zayed
Summary
Dynamic Projects Director with extensive experience with high level clients across the Middle East and Africa , excelling in project management and client communication. Proven track record in delivering high-quality digital solutions, optimizing budgets, and leading diverse teams. Skilled in data analysis and resource management, consistently achieving stakeholder satisfaction and enhancing operational efficiency.
Overview
14
14
years of professional experience
3
3
Languages
Work History
Projects Director
Pixonal
12.2022 - Current
- Manage decision support systems projects end to end through different stages, starting from the research through the UI/UX design, branding, and data infrastructure and design, until the final stages of implementation, testing, and handover for high-level users at government offices and enterprises.
- Manage a large number of teams of resources and stakeholders from different backgrounds and countries outside the region, from developers to data analysts, data engineers, and designers.
- Orchestrat the communication and outputs from different teams to connect them all together to provide a state-of-the-art solution with a visually attractive design, using a large number of data points to support decision-makers.
- Oversee testing and delivery of bespoke digital products, and manage long-term support plans.
- Manage all client communication, stakeholders, and resources management.
- Helpe define the scope of new projects and estimate time, budget, and deliverables.
- Manage projects, P&L, and optimized project expenses.
- Collect and understand feedback and expectations from clients, and manage output with implementation teams.
- Define efficient work processes in terms of reporting and documentation, time logging and resources management, and feedback tracking.
IT Capacity Planning Senior Specialist
Vodafone Egypt
06.2019 - 11.2022
- Managed and monitored the capacity of all IT systems, mainly customer interaction, and digital platforms.
- Define the capacity measurements for IT nodes, making sure their DB and storage structure are up to scale.
- Study the impact of new promotions and services across different IT nodes.
- Optimize the operational and capital costs of all IT nodes.
- Build a monitoring model for each system, and implement and design the integration between each system and capacity management tools.
Integration Project Manager
Vodafone Egypt
06.2015 - 09.2016
- Managed the IT network expansion projects from end to end.
- Developed and enhanced the project management process for integration projects in the IT department to guarantee smooth and quick network expansion.
- Consistently met or exceeded stakeholder expectations by delivering high-quality results in line with defined objectives and timelines.
- Negotiated contracts with third-party vendors for required services or products, achieving cost savings while maintaining quality standards.
- Streamlined integration processes by implementing efficient project management methodologies and tools.
- Spearheaded cross-functional teams to successfully deliver complex integration projects on time and within budget.
Capacity Planning Engineer
Vodafone Egypt
06.2013 - 06.2015
- Manage and monitor the capacity of all value-added services systems across the network.
- Reduced the operational and capital costs by optimizing systems utilization to the furthest extent without affecting its performance.
- Manage and assess commercial projects across different technical stakeholders to ensure delivering high-quality projects at the right time, with the most optimum cost.
- Analyze and measure the impact of new promotions and services across different network nodes.
- Manage the budget of the services, and plan for yearly expansions and budget requests based on the marketing forecasts.
Coverage Complains Engineer
Vodafone Egypt
02.2013 - 05.2013
- Handled customers' mobile coverage complaints by analyzing and investigating the problem, providing a quick solution, or escalating the issue to expert teams while offering a recommended solution.
Development and Platform Evangelism Department Int
Microsoft Egypt
11.2012 - 01.2013
- Developed Windows Phone and Windows 8 applications for a cause, to help solve major problems and assist the people in our society.
Marketing Department Intern
Equinox Egypt
10.2012 - 11.2012
- Developed business-to-business marketing techniques and strategies for the company, integrating solutions, products, and training courses.
Network Core and Transport Department Intern
Vodafone Egypt
07.2011 - 09.2011
- Handled the enterprise business request to be implemented within technology, and also included CCNA and GSM basics training.
Education
PMI#1821041 - Project Management Professional
PMI
04.2001 -
Bachelor of Electrical Engineering - Communication Engineering
Cairo University
Giza,Egypt 04.2001 -
General Secondery Certificate - Mathematics
Port Said Language School
Cairo, Egypt 04.2001 -
Skills
Project Management
Client Management
Resources Management
Data Analysis
Communication & presentation skills
Budgeting
Timeline
Projects Director
Pixonal
12.2022 - Current
IT Capacity Planning Senior Specialist
Vodafone Egypt
06.2019 - 11.2022
Integration Project Manager
Vodafone Egypt
06.2015 - 09.2016
Capacity Planning Engineer
Vodafone Egypt
06.2013 - 06.2015
Coverage Complains Engineer
Vodafone Egypt
02.2013 - 05.2013
Development and Platform Evangelism Department Int
Microsoft Egypt
11.2012 - 01.2013
Marketing Department Intern
Equinox Egypt
10.2012 - 11.2012
Network Core and Transport Department Intern
Vodafone Egypt
07.2011 - 09.2011
PMI#1821041 - Project Management Professional
PMI
04.2001 -
Bachelor of Electrical Engineering - Communication Engineering
Cairo University
04.2001 -
General Secondery Certificate - Mathematics
Port Said Language School
04.2001 -
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