Loai Adbelrahman
Trainer Supervisor
Nasr City
Summary
Dynamic and professional professional with over 9 years of experience in training, sales promotion, and team leadership within the telecommunications and logistics industries. Demonstrated success in designing and implementing effective training programs, managing regional teams, and optimizing sales performance across diverse markets. Seeking a challenging role in a reputable company where expertise in training supervision, sales strategy development, and team management can drive organizational growth, foster employee development, and achieve strategic business objectives. This objective statement highlights key skills in training, sales, leadership, and strategic management, aligning them with career goals and the value that can be brought to a prospective employer.
Overview
9
9
years of professional experience
5
5
years of post-secondary education
Work History
Training Supervisor
Vivo smartphone
03.2024 - 02.2025
- Supervised and evaluated 130+ sales promoters across multiple regions.
- Led regional BTL activities and ensured alignment with marketing strategy.
- Managed and coached the training team to ensure high-quality program delivery.
- Conducted in-class and online training for internal staff and sales teams.
- Designed evaluation tools and improvement plans based on performance data.
- Reported training outcomes and promoter performance to HQ on a regular basis.
- Collaborated with company leaders and department managers to determine training needs.
- Mentored new hires during their onboarding process, accelerating their integration into the company culture and work environment.
- Created engaging training content that catered to diverse learning styles, improving overall knowledge acquisition among employees.
- Identified top talent through skillful interviewing techniques, improving overall quality of hires.
- Conducted interviews with participants to assess eligibility.
- Performed observations and evaluated supporting documents to supplement audit findings.
- Provided detailed documentation on audit findings, facilitating swift corrective action when necessary.
Training Supervisor
J&T Express For shipping and logistics
07.2022 - 03.2023
- Delivered operational and customer service training for couriers and branch.
- Created the full internal training material for company-wide use.
- Conducted monthly evaluations and quality audits across branches.
- Led onboarding for all new hires and facilitated integration with company culture.
- Provided leadership coaching for middle and senior management.
- Managed a team of trainers to ensure consistent delivery of high-quality training sessions across all departments.
- Enhanced employee performance by developing comprehensive training programs tailored to individual needs.
- Achieved measurable improvements in staff productivity through targeted coaching sessions and skill development workshops.
- Developed strong rapport with candidates, fostering open communication and trust during interviews.
- Collaborated with other HR team members to develop more comprehensive and successful interview processes.
- Assisted in coordination of on-site interviews, managing schedule to stay organized.
- Managed new employee orientation training process for more than 200 employees each year.
Regional Trainer – Cairo & Upper Egypt
Huawei CBG
01.2016 - 12.2021
- Led training across 9 Governorates, managing teams of 4–6 trainers.
- Delivered product knowledge and sales techniques sessions.
- Organized training events and market visits to gather field insights.
- Developed onboarding agendas and participated in recruitment decisions.
- Reported training KPIs directly to Training and Sales Directors.
- Achieved consistent positive feedback from trainees by utilizing interactive learning techniques during sessions.
- Facilitated regional training events, resulting in improved team performance and collaboration across departments.
- Served as a mentor to new trainers joining the team, providing guidance and support in their professional development journey.
Education
Bachelor of Arts - mass communication
Ain Shams University
Cairo 02.2015 - 05.2020
Skills
- Corporate Training & Coaching
- Sales & Soft Skills Development
- Team Leadership & Performance Management
- Onboarding & Employee Engagement
- Training Needs Analysis (TNA)
- Reporting & Data Analysis
- Microsoft Office (Excel, PowerPoint, Word)
- E-learning & Content Creation
- BTL Activation Management
- Coaching and mentoring
- Training evaluation
Military Status
Completed
Personal Information
- Date of Birth: 03/17/93
- Driving License: Private license
- Marital Status: Single
Hr Area Of Expertise
- Headcount Planning
- Organization Chart
- Creating Interactive Dashboards
- Recruitment
Training
- From Huawei MEA
- TOT from Huawei MEA
- TTT from Huawei MEA
- Strategy Ecosystem Strategy from Huawei MEA (1+8)
- Customer Service Training (Handling customer issues and inquiries)
- Interviewing Skills Certificate from Huawei MEA
Timeline
Training Supervisor
Vivo smartphone
03.2024 - 02.2025
Training Supervisor
J&T Express For shipping and logistics
07.2022 - 03.2023
Regional Trainer – Cairo & Upper Egypt
Huawei CBG
01.2016 - 12.2021
Bachelor of Arts - mass communication
Ain Shams University
02.2015 - 05.2020
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