Lojaina Ahed Wafa
Senior Project Manager
New Cairo
Summary
A highly motivated, well organized and dedicated individual with 12 years of experience. Business process improvement and data analysis expert. PMP Certified and Six Sigma green belt consultant. Agile Fundamentals trainer integrating 'Agility' within the day to day work, encouraging teams to be aligned with Agile mindset through full day sessions and workshop
Overview
12
12
years of professional experience
7
7
years of post-secondary education
3
3
Languages
Work History
Senior Project Manager
MDP
01.2024 - Current
- Lead and manage the end-to-end project lifecycle, including project planning, execution, monitoring, and closure.
- Oversaw large portfolio of projects to support teams, report progress, and influence positive outcomes for key stakeholders.
- Reported regularly to Management on project progress, and technical problems.
- Developed and implemented project plans and budgets to ensure successful implementation.
- Coordinated cross-functional teams to determine timely delivery and compliance of project requirements.
- Updated customers and senior leaders on progress and roadblocks.
Project Manager
VMware
7 2022 - 01.2024
- Leading Cloud, Network & Security migration for medium to high customers
- Managing projects to ensure they remain within agreed scope, schedule, cost, and quality
- Provide decision making authority across all technical and business process related issues
- Provide project reports on a timely basis following the delivery excellence methodology
- Identify team resources required in conjunction with all Engagement Managers
- Identify projects’ risks and mitigate appropriately.
Project Manager
Dell Technologies
01.2020 - 06.2022
- Responsible for the delivery of projects with medium to high complexity and risk, handle the delivery of the standard project plan with minimal supervision and coordinates standard project plans, delivers against standard statements of work (SOW)
- Control financial compliance and provide input for quarterly revenue forecast
- Prepare, maintain, and submit clear and concise activity progress reports and time recording/management reports to customers, management, and sales in accordance with published procedures
- Negotiate scope discrepancies with the customer and kick-starting the change management process as required.
Customer Account Manager
Orange Business Services
09.2018 - 12.2019
- Holding accountability for the Quality of solutions provided to Customer
- Acts as the customers' primary point of contact and an escalation point
- Proactively identify existing Customer needs, and opportunities and grow the customer relation with Orange
- Create and manage Service Improvement Plans.
Business Reporting Expert
Orange Business Services
05.2015 - 09.2018
- Track KPIs and performance results of Major Business center (MSC) processes as well as local/admin status and projects status
- Present results to senior management and customers
- Work with different CSO process managers to understand reporting/analysis relevant to the process
- Formulate consolidated information into short level summaries covering important information.
Compliance & Internal Control Officer
Avon Cosmetics Egypt
02.2015 - 05.2015
- Ensure complying with Sarbanes Oxley Act controls
- Provide reports on a regular basis to ensure that compliance issues or concerns are being appropriately investigated and resolved.
Financial Accountant
Avon Cosmetics Egypt
10.2012 - 02.2015
- Responsible for the Inter-company transactions within Avon Business Units
- Extracting the Trial Balance to work on balance sheet reconciliations monthly
- Maintaining the petty cash and cash advances tracking sheets
- Tracking company expenditures for fixed assets in comparison to the capital budget
- Responsible for the accrual account (field commissions, audit fees, expats, associates’ overtime, bonuses ..etc.)
Education
Bachelor of Science - Accounting & Finance
Ain Shams University
07.2012
Bachelor of Science - Accounting
Poitiers University France
04.2001 -
High School Diploma -
Notre Dame Des Apotres French School
04.2001 - 04.2008
Skills
Excellent communication
Fast learner
Multi-tasking
Superior customer service
Problem Solving
Handling escalations
Excellent usage of Microsoft Office (Excel, Word, PPT)
Internet usage, researching and digging data
Continuous Improvement
Scope Management
Active Listening
Training and mentoring
Additional Information
- Synchronized Swimming Former Player
- Yoga Practitioner
- Photographer
Training
- PMP Certification
- Six Sigma Green Belt Certified
- Six Sigma Yellow Belt Trainer
- ISM
- ITIL Foundation
- ITIL Intermediate Service Transition
Timeline
Senior Project Manager
MDP
01.2024 - Current
Project Manager
Dell Technologies
01.2020 - 06.2022
Customer Account Manager
Orange Business Services
09.2018 - 12.2019
Business Reporting Expert
Orange Business Services
05.2015 - 09.2018
Compliance & Internal Control Officer
Avon Cosmetics Egypt
02.2015 - 05.2015
Financial Accountant
Avon Cosmetics Egypt
10.2012 - 02.2015
Bachelor of Science - Accounting
Poitiers University France
04.2001 -
High School Diploma -
Notre Dame Des Apotres French School
04.2001 - 04.2008
Project Manager
VMware
7 2022 - 01.2024
Bachelor of Science - Accounting & Finance
Ain Shams University