Magda Hassan Helmy
Cairo
Summary
Driven sales professional with a proven track record at Orange and Etisalat Misr, excelling in client relations and strategy development. Demonstrated ability to boost sales revenue by exceeding targets, expanding client bases through effective product demonstrations, and enhancing customer satisfaction. Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
3
3
years of professional experience
Work History
Sales Agent
Orange
01.2021 - 01.2023
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Assisted call-in customers with questions and orders.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Increased sales and customer satisfaction through personalized servicing.
- Increased sales revenue by consistently meeting and exceeding sales targets.
- Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
- Developed strong relationships with clients through excellent customer service and regular followups.
Sales Agent
Etisalat Misr
01.2020 - 01.2021
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Assisted call-in customers with questions and orders.
- Increased sales and customer satisfaction through personalized servicing.
- Increased sales revenue by consistently meeting and exceeding sales targets.
- Spoke to customers in native language to increase loyalty and establish relationships.
Education
Bachelor - English Section, Business Department
Ain Shams University
Cairo, Egypt 04.2001 -
Skills
Paperwork Processing
Strategy Development
Product Demonstrations
Customer Assistance
Client Relations
Languages
Arabic
Native language
English
Advanced
C1
Timeline
Sales Agent
Orange
01.2021 - 01.2023
Sales Agent
Etisalat Misr
01.2020 - 01.2021
Bachelor - English Section, Business Department
Ain Shams University
04.2001 -
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