Human Resources professional with robust experience in talent acquisition, employee relations, and performance management. Proven track record of fostering strong team collaboration and driving results through strategic initiatives. Skilled in conflict resolution, training and development, and organizational development. Adaptable and reliable, ensuring alignment with evolving business needs.
Overview
18
18
years of professional experience
1
1
Certification
3
3
Languages
Work History
Human Resources Manager - HOD
Hilton Luxor Resort & Spa
Luxor, Luxor
04.2022 - Current
Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
Monitored and handled employee claims involving performance-based and harassment incidents.
Facilitated open communication channels between employees and management by conducting regular town hall meetings or roundtable discussions.
Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
Motivated employees through special events, incentive programs, and constructive feedback.
Implemented customized performance management systems, providing ongoing feedback and development opportunities for employees.
Managed complex benefits administration, ensuring accurate enrollment and timely processing of claims.
Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
Regularly analyzed workforce trends to proactively address potential skill gaps or staffing needs.
Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
Championed employee wellness initiatives to improve job satisfaction and reduce absenteeism.
Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
Promoted diversity and inclusion within the workplace by initiating targeted training programs and implementing inclusive hiring practices.
Supported business growth by aligning HR strategies with corporate objectives, fostering adaptable and high-performing workforce.
Assigned on Task Force as HR Manager May 2024 for one-month at Grand Nile Tower Hotel in Cairo to assist in HR branding to Hilton, the hotel features 715 keys & 900 TMs
Achieved Award of Excellence - 2022
Achieved Q2 Brighter Together - 2023
Supported in achieving Great Place to Work Certification
Assigned on Task Force as HR Manager at Doubletree Sharks Bay 607 keys for one month, during which supported the recruitment of key positions, restructured the pay scale of operational departments and restructured the HR department
Created a Dashboard that is currently used by all Egypt hotels GMs to report on monthly basis to their owners
Assistant Human Resources Manager - Acting HR Manager
Hilton Salalah
Salalah, Dhofar
12.2016 - 03.2022
Participated in Manning Restructuring in 2019 and 2020 which led to 39% manning reduction
Managed employee compensation plans.
Initiated $81K worth of annual bottom-line savings by implementing strategic HR planning and best practices
Organized employee engagement events to foster team-building and strengthen relationships among staff members.
Assisted with benefits administration, ensuring accurate enrollment information and timely processing of changes.
Managed employee relations issues, facilitating open communication and fostering positive workplace environments.
Assistant HR Manager - Acting HR Mananager
Hilton Hurghada Plaza
Hurghada, Red Sea
09.2006 - 12.2016
Managed 450 employee compensation plans.
Organized employee engagement events to foster team-building and strengthen relationships among staff members.
Assisted with benefits administration, ensuring accurate enrollment information and timely processing of changes.
Maintained up-to-date personnel records, safeguarding confidential information and ensuring compliance with employment laws.
Assisted in creating competitive compensation packages designed to attract top talent within our industry sector.
Participated in developing organizational policies that adhered to legal requirements while promoting positive work environment for all employees.
Conducted exit interviews to gather valuable feedback from departing employees, identifying areas for improvement in retention efforts.
Managed employee relations issues, facilitating open communication and fostering positive workplace environments.
Evaluated job descriptions regularly to maintain consistency across departments while ensuring accurate reflection of position duties and responsibilities.
Coordinated performance review processes, providing constructive feedback and guidance for professional development.
Streamlined recruitment process for increased efficiency, resulting in higher number of quality candidates.
Collaborated with department managers to identify staffing needs and develop strategies for filling open positions.
Administered compensation processes smoothly by managing salary adjustments, bonuses, and annual increases accurately and efficiently.
Supported HR initiatives by creating informative materials such as newsletters, policy updates, and company announcements.
Fostered positive work environment through comprehensive employee relations program.
Education
Bachelor of Arts and Education - English Language
University of Menufeya
09.1995 - 5 1999
Skills
Accomplishments
Task Force as HR Manager May 2024 for one-month task in Grand Nile Tower Hotel in Cairo to assist in HR branding to Hilton, the hotel features 715 keys & 900 TMs.
Award of Excellence – 2022 Q2 Brighter Together – 2023 Great Place to Work Certified Task Force as HR Manager at Doubletree Sharks Bay 607 keys for one month, during which supported the recruitment of key positions, modified the salaries of 3 departments, restructured the HR department.
Certification
HR Excellence Program
Timeline
Human Resources Manager - HOD
Hilton Luxor Resort & Spa
04.2022 - Current
HR Excellence Program
03-2021
Assistant Human Resources Manager - Acting HR Manager
Hilton Salalah
12.2016 - 03.2022
Assistant HR Manager - Acting HR Mananager
Hilton Hurghada Plaza
09.2006 - 12.2016
Bachelor of Arts and Education - English Language
University of Menufeya
09.1995 - 5 1999
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