Maged Rashwan

• in charge of new hire onboarding process: prepare for employee onboarding (pre-employment screening (PES check); prepare offer letter; raise MyHR ticket to create new hire in the HR system (Hinext); conduct orientation training; announce the new employee on their 1st day, etc. For outsourced staffs, arrange health checkup and conduct orientation training for them, make sure the staff is created in Hinext as well.
• responsible for employee offboarding process: collect resignation letter from employee; make sure that the employee is terminated in Hinext; collect Separation check list/ Exit interview/non-disclosure declaration form from employee on/before their last working day; issue Decision of Termination. For outsource staffs, coordinate with vendor to terminate employee in accordance with local laws.
• manage employment contract: keep track of probationary period, labor contract term to prepare contract renewal in a timely manner in accordance with the local laws (raise MyHR ticket to GBS team to send reminder to Manager/ HRBPs, issue the new contract, file the duly signed/stamped documents, update new contract end date in Hinext). For outsource staffs, coordinate with vendor to renew labor contract on time as well.
• handle MyHR service and support: Deliver HR Service support to the HR community, managers, and employees as requested via MyHR ticket. Administrate local ServiceNow tickets and ensure timely closure of tickets.
• Data Entry & Documentation: Maintains a high level of data quality and accuracy in the systems. Provides on-demand reports related to the process when required.
• manage personnel file (filling hard copy as well as scanned copy).
• Responsible for the payroll cycle from A-Z.
• support HR Time related activities and queries.
• recommend enhancements and simplification of existing processes and procedures based on feedback and experience with customers. Leads some process improvement activities and participates in various quality control and audit activities.
• recommend, develops, and assists in implementation of special programs in area of functional specialty. Supports HR cross-functional initiatives in area of functional responsibility.
• support Cross-countries support in MEA as and when required.
• required to support project or assignments initiated by Global, if any.
• take other tasks as assigned by manager/ CHR.
• Living Hitachi Energy’s core values of safety and integrity, which means taking responsibility for my own actions while caring for my colleagues and the business.

1. HR Time Project Lead:

• This includes project management of HR Time initiatives to fix and enhance system functionalities and HR Time processes Globally. (due to implementation process).

2. HR Time Governance:

• Cooperation with HR Operations Leaders and internal stakeholders(Local SME & users of the time system).
• Develop and manage strategic solutions for process.
• Improvements; prepare global guidelines & instructions for HR Time process.
• Work close to local Time SMEs in driving the initiatives/ enhancements.
• Collaborate with HR leadership and key stakeholders in supporting time service delivery and sharing best practices.
• Manage ADP Service eTime KPIs and act as HR Time Support & Escalations for leadership.

3. Risk & Compliance management relate to HR Time Process:

• Act actively as Tier 3 for HR tickets resolution providing support to CSS for complex and major issues.

4. Incident management:

• Logging tickets to ADP eTime.
• Managing escalations.
• Communicating to Local Time SMEs in case of general incident and interacting with Support Manager / Business Analyst.

5. Change Request management:

• Supporting Local Time SME when raising new requirements; performing Impact analysis for HR processes.
• Identifying overall needs (Local / Regional / Global).
• Supporting Time SME in Demand process, supporting development and testing, and monitoring implementation.

6. User access:

• Approvals of Super User accounts and managing the list of Authorized users (15), audit and controlling.

7. Minor configurations:

• This approval of changes of lookup tables and updates of Public Holiday calendars.

8. Knowledge sharing:

• Delivering training for new Time SMEs or when new features are released in ADP eTime.
• Supporting and creation of standard and ad hoc reports and answering questions from Time SME.

9. Technical responsibilities/ Clocks:

• Receiving and acting on error notifications generated from Demographic integrations, checking and ensuring HR Data & mapping correctness, approvals of access to SFTP folders.
• Supporting Local SME for ADP eTime clock relevant topics.

• Administered payroll accurately, ensuring timely payment processing while minimizing errors in calculations or deductions.
• Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes, and talent management.
• Reviewed and screened applicant resumes to identify qualified candidates.
• Conducted thorough job analyses to create accurate job descriptions for various roles within organization.
• Ensured compliance with labor laws, reducing legal risks through regular policy reviews and updates.
• Planned and managed recruitment activities for new hires using strategic personnel, staffing, and position management practices.
• Improved employee retention by implementing effective onboarding and training programs.
• Managed benefits administration, ensuring accurate enrollment and timely processing of claims.
• Supported company growth by leading successful recruitment and hiring campaigns.
• Streamlined HR processes for increased efficiency and reduced administrative workload.

• Conducted routine HR audits to ensure data accuracy in personnel files, payroll records, and benefit enrollments.
• Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
• Collaborated with department managers to identify staffing needs and create strategic recruiting plans.
• Facilitated smooth onboarding processes for new hires, leading to faster integration into the workplace culture.
• Coordinated employee training programs to boost skills development and improve overall performance.
• Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
• Collaborated with department heads to identify staffing needs and strategize recruitment efforts.