Maged Zamzam

• Built the Business Applications Practice Portfolio and managed the partnership with vendors and solution providers like Microsoft, SoftwareAG, Outsystems, SAP, and more.
• Act a technical expert, fielding questions related to hosting business applications on cloud services provided by Microsoft Azure, and Amazon Web Services (AWS) and architecting the solutions to optimize the performance of the applications
• Lead technical and business discussion with stakeholders like CxOs, SVPs, VPs and Directors for doing demos and presentations about the solution
• Responsible to articulate a software solutions packages and use-cases to be offered to the customers through one solution or an integration of different solutions to best fit the customer needs
• Identify and develop potential new business opportunities including upselling to existing clients
• Scope and translate defined requirements, proposed solutions, and value propositions into proposals/Statements of Work (SOW), and Lead customer-facing demonstrations, proof of concepts, and RFI/RFQ/RFP technical solution design and responses.

Key Achievements & Projects:

• Closed $4M+ revenue with ADNOC, Abu Dhabi Customs, FANR, Abu Dhabi Municipalities and Transport, Ministry of Foreign Affairs and Oman Investment Authority

• Work on all pre-sales activities required to win opportunities with building and presenting tailored demonstrations, provide the solution capabilities through defined scenarios and use-cases
• Conduct detailed analysis of prospectsʼ needs, identify their business then Developed appropriate solutions, and build financial justification with ROI and TCO analysis of the solution provided
• Translate requirements to ensure effective Performance Management and Artificial Intelligence solutions that meet business requirements
• Ensure delivery of E2E solutions (analyze, design, implement, test, and deploy) for respective clients and business use cases
• Empower Customers to ensure retention through the active consumption of the product by stakeholders
• Lead a team and establish an environment where the team can be effective and collaboratively working to deliver projects

Key Achievements & Projects:

• Awarded "Going the Extra Mile" Employee Reward in KPISOFT Global
• Won Gold Stevie Award 2021 for "Most Valuable Technical Innovation in response to COVID 19" for our app "Reaya" with Ministry of Health and Prevention
• Closed $7M opportunities with Digital Dubai, DEWA, Ministry of Finance, Ahmed Seddiqi Holding, Ajman Tourism Department, Abu Dhabi Education and Knowledge, Injazat, Etihad Rail, G42, MOHAP and Sharjah Civil Defense.

• Technical Presales activities including hardware sizing for new and
  potential customers, and matching the existing hardware with the
  needed sizing to utilize the hardware cost of ownership along with architecting the Cloud Solutions to host SAP on AWS and Azure, along with managing the High-Availability and Disaster Recovery for better performance
• Design Solution Architecture and Develop Migration roadmap for
  transformation of customers to adopt newest technologies
• Presenting and demonstrating the capabilities of latest SAP
  Technologies along with Integration with 3rd party software for
  assistance in designing an impactful solution choice
• Project Planning and designing of resource and technology plans to
  make end-to-end implementations and support, and delegated the responsibilities of the Technology team for delivering projects on time and with high standards following SAP's best practices and standard
• Managed technology support team for complying with customer's SLA and tickets issued
• Year planning for the team, conducting appraisals, engaging the team with social activities, measuring different performance indicators for the team
• Lead the team to successfully going-live in enterprise projects across MEA Region, acting as team lead and project manager for technology

• Technical Presales activities including hardware sizing for new and potential customers, and matching the existing hardware with the needed sizing to utilize the hardware cost of ownership
• Design Solution Architecture and Develop Migration roadmap for transformation of customers to adopt newest technologies
• Presenting and demonstrating the capabilities of latest SAP
• Technologies along with Integration with 3rd party software for assistance in designing an impactful solution choice
• Project Planning and designing of resource and technology plans to make end-to-end implementations and support
• Coordinate and delegate the responsibilities of the Technology team for delivering projects on time and with high standards following SAP's best practices and standard, managing technology support team for complying with customer's SLA and tickets issued
• Year planning for the team, conducting appraisals, engaging the team with social activities, measuring different performance indicators for the team
• Leading the team to successfully going-live in enterprise projects across
• MEA Region, acting as team lead and project manager for technology, Microsoft Dynamics ERP &
• CRM), Egypt
• Presenting Overview of Dynamics ERP and CRM to potential customers
• Develop a healthy pipeline of qualified solutions opportunities
• Participate in planning with the partner and account teams to identify potential customers and support partner engagement selection
• Complete initial technical and business assessment and identify the combination of products that will meet the customer's business needs
• Confirm customer's Budget, Authority, Need, and Timeline
• Own and manage the customer and partner technical relationship during the initial sales engagement process
• Assist partners and partner teams as needed to close the deal and achieve quarterly and annual goals for net new business

• Certified IT Consultants (, Partner)
• Successful End-to-End, new Implementation projects for more than 8 customers in Saudi Arabia and Egypt
• Programming & Development of enhancements, reports, adobe forms, smart forms for multiple projects and support customers
• System integration and customization of workflows for process management solution to customers
• OpenText Document Archiving New Implementation for Amiantit KSA