Maged Moustafa AbedElhamid
Menouf,Egypt
Summary
Accomplished professional with extensive expertise in Microsoft Office and a strong background in client relationship management. Demonstrates exceptional communication proficiency, negotiation tactics, and commercial awareness. Adept at decision-making, understanding HR policies, and managing staff. Proven ability to train team members, handle complaints and resolve conflicts effectively. Committed to motivating teams, providing constructive feedback, and achieving organisational goals.
Experienced Senior Supervisor with knack for boosting team productivity and morale. Skilled in streamlining operations and implementing strategic improvements. Recognised for driving efficiency and fostering collaborative work environment.
Overview
11
11
years of professional experience
20
20
years of post-secondary education
1
1
Certification
Work History
Senior supervisor
Bank Du Caire
Munuf, Monufia
12.2016 - Current
- Created an inclusive work environment through fair treatment practices fostering diversity and equality among staff members.
- Instructed employees in company policies and procedures, maximising compliance and consistency.
- Partnered collaboratively with other departments to determine optimum schedules for special projects.
- Assessed employee performance on [Timeframe] basis and implemented corrective actions.
- Implemented health and safety regulations, ensuring a safe workplace for all employees.
Accountant
Global Investment and Project Ma Company
6th of October City, Giza
01.2014 - 12.2016
- Completed reviews of personal or business records in cases of insolvency and bankruptcy.
- Efficiently managed payroll processing tasks, avoiding errors.
- Handled complex account reconciliations; ensured consistency in records.
- Tracked tax, invoicing and budget information accurately using QuickBooks.
Education
Bachelor of Commerce - Financial Accounting
Faculty of Commerce
Shibin al Kawm, Monufia 04.2001 - 01.2014
A Training Diploma Above Average - Computer Division
Institute for Peace and Informaion Technology
Al Haram, Giza 04.2001 - 01.2009
Skills
- Microsoft Office expertise
- Client Relationship Management
- Communication proficiency
- Negotiation tactics
- Commercial Awareness
- Decision-Making proficiency
- HR policies understanding
- Team member training
- Complaint handling and resolution
- Team motivation
- Feedback provision
- Conflict Resolution
- Microsoft Office proficiency
- Staff management
Languages
Arabic
Native
English
Advanced
Affiliations
- Reading on Personal Development and Entrepreneurship Topics
- Running to keep Active
- Playing football as a means of promoting fitness and teamwork
Certification
- Courses Professional Financial Accountant Diploma (PFAD) at International Academy for Training Credit .
- course in Microfinance
- Advanced Excel
- Certificates Anti-Money Laundering FATCA
- Operational Risk Management and Operational Risk Policy at Cairo Bank
- "Information Security Awareness" Security Essentials
- Bank Governance Principles Introduction to Cairo Bank's
- Competency Framework Digital transformation
- Outstanding Dec 2021 Performance in Microfinance Certificate of Appreciation
- Outstanding Performance in Microfinance Dec 2022 Certificate of Appreciation
- Outstanding Performance in Microfinance Dec 2023Certificate of Appreciation
Timeline
Senior supervisor
Bank Du Caire
12.2016 - Current
Accountant
Global Investment and Project Ma Company
01.2014 - 12.2016
Bachelor of Commerce - Financial Accounting
Faculty of Commerce
04.2001 - 01.2014
A Training Diploma Above Average - Computer Division
Institute for Peace and Informaion Technology
04.2001 - 01.2009
- Courses Professional Financial Accountant Diploma (PFAD) at International Academy for Training Credit .
- course in Microfinance
- Advanced Excel
- Certificates Anti-Money Laundering FATCA
- Operational Risk Management and Operational Risk Policy at Cairo Bank
- "Information Security Awareness" Security Essentials
- Bank Governance Principles Introduction to Cairo Bank's
- Competency Framework Digital transformation
- Outstanding Dec 2021 Performance in Microfinance Certificate of Appreciation
- Outstanding Performance in Microfinance Dec 2022 Certificate of Appreciation
- Outstanding Performance in Microfinance Dec 2023Certificate of Appreciation
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