MAHA AHMED EISSA
Cairo
Summary
Organized and empathetic, a highly competent HR manager with 7 years of experience overseeing human resources duties including benefits management, on boarding, and exit interviews. Increases employee satisfaction by advocating for expressed needs. Supervising multiple teams of employees while planning and maintaining work schedules and updating procedures and policies, accounts receivable, billing, and payroll duties. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
19
19
years of professional experience
3
3
Certifications
Work History
Administrative & HR Coordinator
OCS, Over Coffee Solutions
- For software Company | 6 October, Egypt
- Recruitment & Administrative responsibilities:
- Filling papers
- Office Administration
- Documents (Papers work, contracts, invoices, bank papers)
- KPIs, evaluation appraisals, time sheets
- Payroll, Salary slips
- Penalties, Compensations Recruitment process
- Screening candidate CVs and picking out the suitable candidates
- Searching for suitable candidates via recruitment websites
- Conducting phone interviews with the chosen candidates
- Arranging interviews with accepted candidates in phone interviews
- Conducting face to face interviews with candidates
- HR Responsibilities:
- Implement HR strategies and initiatives aligned with the overall business strategy
- Bridge management and employee relations by addressing demands, grievances or other issues
- Support current and future business needs through the development, engagement, motivation and preservation of human capital
- Oversee and manage a performance appraisal system that drives high performance
HR Manager
MBS Business Solutions
Maadi
11.2021 - Current
- Gold Microsoft Certified Partner in Dynamics ERP, Manage the staffing process, including recruiting, interviewing, hiring and onboarding
- Ensure job descriptions are up to date and compliant with all local, state and federal regulations
- Assess training needs to apply and monitor training programs and performance management programs to help ensure employees understand their job responsibilities
- Create a compensation strategy for all employees based on market research and pay surveys; keeps the strategy up to date
- Investigate employee issues and conflicts and brings them to resolution
- Ensure the organization’s compliance with local, state and federal regulations
- Working all HR tasks by use the human resources information system (HRIS) (Microsoft dynamics system) & Updating HR system.
HR Manager
OCS, Over Coffee Solutions
11.2015 - 11.2021
- For software Company | 6 October, Egypt
- Provide inspired leadership for the organization
- Make important policy, planning, and strategy decisions
- Review operational policies and procedures
- Making HR rules with recruiting and all Hiring Process
- Help promote a company culture that encourages top performance and high morale
- Oversee budgeting, reporting, planning, and auditing
- Work with senior stakeholders
- Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations
- Helping to achieve the wider goals of the organization
- Work with the board of directors to determine values and mission, and plan for short and long-term goals
- Identify and address problems and opportunities for the company.
HR Assistant Recruitment /Administration
Etisal
09.2014 - 11.2015
- International for Outsourcing Services
- Screening candidate CVs and picking out the suitable candidates for job
- Searching for suitable candidates via recruitment websites
- Conducting phone interviews with the chosen candidates
- Arranging interviews with accepted candidates in phone interviews
- Conducting face to face interviews with candidates.
Support worker
Furniture Exhibitions
09.2013 - 09.2014
- Communication with the management team
- Manage the recruitment and selection process
- Support current and future business needs through the development, engagement, motivation and preservation of human capital
- Nurture a positive working environment
- Oversee and manage a performance appraisal system that drives high performance
- Maintain pay plan and benefits program
- Assess training needs to apply and monitor training programs, Responsible for Looking at many streams of data to determine the demographics and buying trends of current and potential customers
- Communicating with potential customers by talking and listening well when gathering and presenting information
- Being able to process the data in a way to make recommendations takes critical thinking.
Customer Service representative, MOBINIL Company, •Representative
06.2010 - 09.2013
- Responsible for: Attracts potential customers by answering product and service questions; suggesting information about other products and services
- Opens customer accounts by recording account information
Primary Math's Teacher
AGYAD language school
06.2008 - 06.2010
Accountant Trainee
National Bank Of Egypt
07.2004 - 08.2004
Education
Diploma - Human Resources Management
The American university, AUC
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Cairo University
Skills
Project development skills Enhanced Presentationundefined
Certification
AUC : Human Resource Management Certification
Timeline
HR Manager
MBS Business Solutions
11.2021 - Current
HR Manager
OCS, Over Coffee Solutions
11.2015 - 11.2021
HR Assistant Recruitment /Administration
Etisal
09.2014 - 11.2015
Support worker
Furniture Exhibitions
09.2013 - 09.2014
Customer Service representative, MOBINIL Company, •Representative
06.2010 - 09.2013
Primary Math's Teacher
AGYAD language school
06.2008 - 06.2010
Accountant Trainee
National Bank Of Egypt
07.2004 - 08.2004
Administrative & HR Coordinator
OCS, Over Coffee Solutions
Diploma - Human Resources Management
The American university, AUC
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Cairo University
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