Mahi Ismail

• Manage products like POCs and research studies/projects.
• Gather requirements from internal & external customers.
• Write user stories for developers to implement.
• Participated in team-building activities to enhance working relationships.
• Work on innovative research tracks with a team of software engineers, product managers and managerial stakeholders.
• Come up with research tracks/concepts with a clear value to the company and/or the customers.
• Conduct interviews throughout the phases of product development.

• Manage software products from Inception phase to post delivery.
• Understand customer needs and analyze software requirements.
• Utilize tools and process diagrams to ensure stakeholder alignment.
• Facilitate between a team of software engineers and quality assurance engineers and ensure effective requirements alignment.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Design Wireframes and UX models.
• Led projects and analyzed data to identify opportunities for improvement.
• Engage in problem solving and project definition with project managers.
• Develop team communications and information for meetings.
• Resolve conflicts and negotiated mutually beneficial agreements between parties.
• Report analysis status and project overview to higher management.

• Developed easy and open rapport with students to encourage engagement and academic progress.
• Provided letters of recommendation and other referrals to students pursuing further programs or employment.
• Evaluated and revised lesson plans and course content to achieve student-centered learning.
• Used variety of learning modalities and support materials to facilitate learning process and accentuate presentations.
• Started my pHD research journey.

• Taught tutorials/labs full time 1st and 2nd year university students.
• Conducted office hours for students Q&As
• Handled students' research and thesis writing questions
• Carried out my research activities necessary for masters completion (supervisor meetings, primary and secondary research, studied for exams, paper writing, stakeholder interviews...etc.)

Assisted the IT Solutions for Compliance Department director while I pursued my bachelor thesis in University of Stuttgart.

• Managed a team of international colleagues to deliver pre-determined marketing targets.