Summary
Overview
Work History
Education
Skills
Hometel
Mobiltel
E Mail
Qualification& Education
Personal Information
References
Timeline
Generic

Mahitab Mammdoh Abdel Hamed Borham

Supervisor At Teleperformance Egypt
Nasr City,C

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

16
16
years of professional experience

Work History

Contact Center Supervisor

Teleperformance Egypt
Golden Gate, Elmohandesen
10.2021 - Current
  • 2021-Till now:working as a contact center supervisor at Teleperformanc

Customer Service Representative

Teleperformance Egypt
Tp Plaza, Fifth Settlement
10.2017 - 10.2021
  • 2017– 2021 : work at Teleperformance as contact center representative in Fursan Travel acc

Ticketing Consultant

Benu Travel
Down Town
09.2014 - 09.2017
  • 2014 – 2017 : work at benu travel in reservation tickets on amadeuse system

Travel Consultant

City Light Travel
Downtown
09.2013 - 09.2014
  • 2013-2014 :work at city light tours in reservation,issue,reissue&refund tickets

Ticket Agent

Skytop Travel
Downtown
09.2008 - 09.2013
  • 2008-2013 work at sky top travel in reservation ,issue air lines tickets and reservation umra groups from egyptair & Saudi airlines

Education

Bachelor Of Accountancy - Accounting And Finance

Twenty Three Secondary School
Jeddah
07.2007

Skills

Very good written & spoken English

Hometel

22726667

Mobiltel

01002610558

E Mail

mahi_skytop@yahoo.com

Qualification& Education

  • 2003-2007, Ain Shames University, Cairo, BA commerce accounting section, Good, English, Accounting, Administration, and Economics
  • 07/03/07-07/29/07, Financial Accounting in English, Excellent, Ain Shames University
  • 11/11/07-03/02/20, IATA Certificate, 98%, Egypt Air
  • 11/11/07-11/26/07, Initial passenger Fare and Ticketing course, 97%, Commercial, financial and Administration Training center
  • 02/23/07-01/03/08, Intermediate passenger Fare and Ticketing course, 98%, Commercial, financial and Administration Training center
  • 01/20/08-02/03/08, Advanced passenger Fare and Ticketing course, 99%, Commercial, financial and Administration Training center
  • 2009, Full training in Sabre travel network, success
  • 2010, Full training in Galileo system, success
  • 2011, Full training in Amadeus system, success

Personal Information

  • Date of Birth: 06/27/85
  • Nationality: Egyptian

References

Reference available on request

Timeline

Contact Center Supervisor

Teleperformance Egypt
10.2021 - Current

Customer Service Representative

Teleperformance Egypt
10.2017 - 10.2021

Ticketing Consultant

Benu Travel
09.2014 - 09.2017

Travel Consultant

City Light Travel
09.2013 - 09.2014

Ticket Agent

Skytop Travel
09.2008 - 09.2013

Bachelor Of Accountancy - Accounting And Finance

Twenty Three Secondary School
Mahitab Mammdoh Abdel Hamed BorhamSupervisor At Teleperformance Egypt