Mahmoud Abdallah
Integration Support Senior Manager
Cairo
Summary
Seeking a management position in a challenging environment that helps me to gain knowledge and enhance my professional qualifications professionally.
Overview
22
22
years of professional experience
5
5
years of post-secondary education
3
3
Languages
Work History
Technical Lead
Doctors Gulf
11.2023 - Current
- Mentored junior developers through regular 1-on-1 meetings, providing guidance on best practices, coding standards, and career growth opportunities.
- Coordinated with cross-department teams like QA, DevOps, and Support to ensure seamless end-to-end software delivery process.
- Collaborated with product managers, designers, and business stakeholders to define project requirements, ensuring alignment with organizational goals.
- Implemented continuous integration and deployment strategies for faster release cycles and improved application reliability.
Integration Support Senior Manager
Paymob
08.2022 - 10.2023
- Implemented continuous integration and deployment strategies for faster release cycles and improved application reliability.
- Maintained close communication with clients throughout project life cycles for accurate progress reporting and prompt issue resolution.
- Collaborated with product managers, designers, and business stakeholders to define project requirements, ensuring alignment with organizational goals.
- Coordinated with cross-department teams like QA, DevOps, and Support to ensure seamless end-to-end software delivery process.
- Drove technical initiatives for large enterprise systems to align with long-term business strategies.
- Collaborated closely with peers from other departments to drive organizational success jointly as one cohesive unit.
- Led cross-functional teams to achieve project milestones and deliver high-quality results.
- Held monthly meetings to create business plans and workshops to drive successful business.
- Provided strong leadership to enhance team productivity and morale.
Technical Lead
AppCorp
02.2018 - 07.2021
- Mentored junior developers through regular 1-on-1 meetings, providing guidance on best practices, coding standards, and career growth opportunities.
- Coordinated with cross-department teams like QA, DevOps, and Support to ensure seamless end-to-end software delivery process.
- Collaborated with product managers, designers, and business stakeholders to define project requirements, ensuring alignment with organizational goals.
- Implemented continuous integration and deployment strategies for faster release cycles and improved application reliability.
- Drove technical initiatives for large enterprise systems to align with long-term business strategies.
- Supervised architecture, design and implementation of company-wide platforms and applications.
- Instituted code review practices that fostered an environment of constructive feedback exchange among team members leading to better overall code quality and maintainability.
- Maintained close communication with clients throughout project life cycles for accurate progress reporting and prompt issue resolution.
Technical Manager for Operations & Platforms
Appcorp - Arpuplus
01.2012 - 02.2018
- Created comprehensive documentation of processes and procedures to ensure consistency throughout the department''s operations.
- Developed suggestions for technical process improvements to optimize resources.
- Delivered comprehensive technical training programs for staff members, enhancing overall team competency levels.
- Coordinated with other departments effectively, integrating technical requirements into broader organizational goals seamlessly.
- Developed technical strategies to align with business objectives, driving growth and innovation within the organization.
- Mentored junior staff members, fostering a supportive environment and promoting professional development.
VAS Technical Manager
Arpuplus -Orascom Telecom
05.2008 - 01.2012
- Created comprehensive documentation of processes and procedures to ensure consistency throughout the department''s operations.
- Developed suggestions for technical process improvements to optimize resources.
- Delivered comprehensive technical training programs for staff members, enhancing overall team competency levels.
- Developed technical strategies to align with business objectives, driving growth and innovation within the organization.
- Coordinated with other departments effectively, integrating technical requirements into broader organizational goals seamlessly.
- Mentored junior staff members, fostering a supportive environment and promoting professional development.
- Communicated project status, delivering audience messages, and change management with clients.
- Managed deliverable estimates, negotiated resource conflicts and allocated resources.
VAS and Network Engineer
EgyptCall
02.2002 - 01.2008
- Monitored network capacity and performance to diagnose and resolve complex network problems.
- Provided network support services for devices such as hubs, bridges, routers, and other hardware.
- Reduced downtime with proactive monitoring of network devices and rapid troubleshooting.
- Optimized routing protocols to improve data transfer speeds across the organization''s network infrastructure.
- Provided complete end-to-end engineering and installation of route-based IP network solutions.
- Enhanced security by implementing firewalls, VPNs, and access control systems.
Education
Bachelor of Science - Computer Sciences & Information Technology
MTi-Modern University For Technology & Information
Cairo, Egypt 05.1996 - 05.2001
Skills
PMP (IMI)
Aspire Outdoor Experiential Learning Training, Aspire Consulting & Training
Business Decision, Logic Management Consulting
Project Leadership
Technical Mentoring
Systems Development Lifecycle Management
Design development
Mentorship and coaching
Functional requirements understanding
Militarystatus
Served and not demanded
Personal Information
- Date of Birth: 12/19/79
- Nationality: Egyptian
- Marital Status: Married
Projects
Orascom Telecom - Arpuplus, T-Pay, T-Pay is a carrier billing platform integrates with operators CRMs and Charging systems to allow the end customer to buy from the integrated merchants and pay through mobile credit. Tpay is currently working with ( (Mobinil-Egypt, Vodafone-Egypt, Etisalat-Egypt, Mobily-KSA, STC-KSA, Zain-KSA, Zain-Jordan, Umniah-Jordan, Jawwal-Palestine, Asiacell, Mobilink-Pakistan, Tunsia Telecom, Djezzy). Orascom Telecom - Arpuplus, Mazika, Developing the back-end layer for Mazika portal
URL: http://mazika.com Orascom Telecom - Arpuplus, RoboCon, Robocon is a fully-fledged digital supply chain management & Cross Channel Delivery. Robocon is currently used in Mobinil Wap portal, Djezzy wap portal, Zain wap portal, Umniah wap portal, Wind Italy and Mazika.
URL: www.arpuplus.com/ProductsServices/ContentServices/ROBOCON.aspx Orascom Telecom - Arpuplus, SMS 2 TV, Administration System moderates and manages the sent SMSs before publishing on a T.V channel. The platform also manages publishing cycle on the channel.
Technology: J2EE, Ibatis and MySQL Orascom Telecom - Arpuplus, Multiplayer gaming backend, A platform serves mobile game app and manages all players' communication and app business logic.
Technology: J2EE, Apache mina, ibatis and MySQL Orascom Telecom - Arpuplus, SMSC Connections, Establish E1 and SMSC connections with MOBINIL and VODAFONE GSM operators, Hard ware, software and programming side. Orascom Telecom - Arpuplus, IVR and SMS Systems, Establish and Upgrade the IVR and SMS systems for EgyptCall and ARPUPLUS at Egypt, Yemen, Algeria, Pakistan, Tunisia, Jordan, and Sudan. Orascom Telecom - Arpuplus, Network administration, Responsible for network administration and configuration for Arpuplus. APP-CORP, Vodafone life TV, Developing the back-end layer for Vodafone sports portal subscription
SMS platform
http://stadvodafone.com APP-CORP, Rakam1, Developing the back-end layer for Etisalat Sports portal, subscription
SMS platform and carrier billing platform integrates with operator
http://www.rakam1.world/
Timeline
Technical Lead
Doctors Gulf
11.2023 - Current
Integration Support Senior Manager
Paymob
08.2022 - 10.2023
Technical Lead
AppCorp
02.2018 - 07.2021
Technical Manager for Operations & Platforms
Appcorp - Arpuplus
01.2012 - 02.2018
VAS Technical Manager
Arpuplus -Orascom Telecom
05.2008 - 01.2012
VAS and Network Engineer
EgyptCall
02.2002 - 01.2008
Bachelor of Science - Computer Sciences & Information Technology
MTi-Modern University For Technology & Information
05.1996 - 05.2001
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